Auto-Restart Mystery Problem

BenRoth

New member
Local time
1:10 AM
Messages
3
Problem:
My computer fails to go into Sleep mode, and it also will automatically restart about 1-2 seconds after shutting down.

This issue initially arose when I had the RC installed. During that time, I had been able to Sleep the computer just fine, but one time it seemed to randomly fail. The screen merely went black (the monitor was on, but it was displaying a full black screen) and the computer itself still seemed to be fully on. No keyboard or mouse input would put me back in Windows, it was just stuck there, so I powered it off. After that, booting up failed (a couple times) because it was trying to resume a failed sleep state. Once I got it to boot normally (by selecting the "delete restoration data" option), sleeping would still fail and shutting down caused an auto-restart. I now have to shut down, wait for the computer to automatically start booting again and then hold the power button to get it to turn off.

Attempted Troubleshooting:
Since then, I have flashed my BIOS, reset my BIOS to defaults (multiple times), and done a clean install of 7 Professional. I had thought that since flashing/resetting my BIOS didn't fix anything it was a problem with my Windows install, but since the problem has carried over to a clean install of the OS I'm now inclined to suspect the motherboard or BIOS again.

I have made sure that my LAN cards (wired/wireless) are both set to not wake on LAN activity. All of the special "Power On" settings (keyboard, mouse, etc.) in my BIOS are disabled. All of my drivers are up to date, and I'm sure that I have no malware/viruses infecting my PC. I've also tried closing all programs and turning off my monitor before shutting down. Nothing has worked.

The only thing I can think is that some small part of my motherboard is corrupted or damaged, though everything else seems to be functioning just fine. Does anyone have any idea what's going on?:confused:
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
Intel Core2 Duo E8500
Motherboard
Asus P5QL Pro
Memory
4 GB
Graphics Card(s)
Nvidia GeForce 8800GT
Sound Card
Onboard
Monitor(s) Displays
Hanns-G JW199D
C:\Windows\Minidump

Use Winrar to make a .rar of the latest 5 or so .dmp and upload to Rapdishare.com, post a link here.
 

My Computer

Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
That folder doesn't seem to exist on my install.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
Intel Core2 Duo E8500
Motherboard
Asus P5QL Pro
Memory
4 GB
Graphics Card(s)
Nvidia GeForce 8800GT
Sound Card
Onboard
Monitor(s) Displays
Hanns-G JW199D
Go into the Control Panel... Goto System & Security...Click on System. Click Advanced System Settings...Under Startup & Recovery, click Settings...Ensure the checkmark is removed from Automatically Restart...Then Ensure the drop down menu says "Kernel Memory Dump" and that the Dump File is :

%SystemRoot%\MEMORY.DMP

Which would then put any files in C:\Windows\Minidump OR where ever you installed windows (a different drive letter, or file path if you renamed the Windows install directory... for example : D:\Win7\ or D:\Windows\ )
 

My Computer

OS
Windows 7 Ultimate x64
CPU
Intel Core i7-2600
Memory
16Gb DDR3-1600
Graphics Card(s)
ATI Radeon 7950
Sound Card
Creative X-Fi Extreme Gamer
Monitor(s) Displays
(2) 22" LG WideScreens
Screen Resolution
1920 x 1080
Hard Drives
(1) Samsung 840 Pro 256GB
(1) WD RE4 1Tb SATA3 Drive
PSU
Antec TruPower 750W
Internet Speed
50Mbps
Those things were already set as such. I haven't shut down in a long while, and I did Disk Cleanup fairly recently. Maybe it removed those files. Would shutting down or sleeping possibly create a new one? I would think it would only happen if I tried to sleep it, because shutting down doesn't really seem to be causing an actual error, just a strange restart.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional
CPU
Intel Core2 Duo E8500
Motherboard
Asus P5QL Pro
Memory
4 GB
Graphics Card(s)
Nvidia GeForce 8800GT
Sound Card
Onboard
Monitor(s) Displays
Hanns-G JW199D
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