AVG won't uninstall, laptop can't boot up

augurk1e

New member
Local time
11:43 PM
Messages
1
Hello,

I have a problem with my laptop, it won't boot up. Sometimes it won't even start in safe mode, when it does that it is always stuck on avgidsha.sys. But sometimes it will start in safe mode and I tried to uninstall AVG 2014 via control panel, but avg says it didn't succeed. So I tried it via CMD, this is what I did:
Wmic
Product get name
Product where name="AVG 2014" call uninstall
I then proceeded to press y to continue, afterward I got this message:

Method execution succesfull.
Out of Parameters:
instance of __PARAMETERS
{
ReturnValue = 1603;
};

But after running the product get name avg was still there...

Do you have any suggestions on what to do? Is it safe to just delete or rename the .sys file or would that be devestating?
Is it possible to just delete the avg folder? Or should I do something else?

Thanks in advance,


Augurk1e

Ps. I don't have a great understandig of computers, the only languages I know are CSS/HTM and PHP an JAVA the basics.
Pps. Sorry for my Englisch, I'm from The Netherlands :)
 

My Computer My Computer

At a glance

Windows 7
Computer type
Laptop
Computer Manufacturer/Model Number
HP compaq
OS
Windows 7
Hi Welcome to Seven Forums ... Try using the Removal tool for Avg ... If that does not work try Revo Uninstaller ...
 

My Computer My Computer

At a glance

windows 7 home 64bitINTEL-CORE I716GB
Computer Manufacturer/Model Number
W530-3630QM1
OS
windows 7 home 64bit
CPU
INTEL-CORE I7
Memory
16GB
Hard Drives
750GB
Browser
Chrome
Back
Top