Back up error

[Gliss7]

When I back up windows, system image and files. I got this error: ErrorThe system cannot find the file specified. (0x80070002).

Running windows 7 Ultimate. C: Drve only drive, solid state. I have an external drive for back up.

I ran disk chk. Is my only fix to restore toan earlier point?

Thanks in advance
Doug

 

[wanchoo]

Please tell us about the program that you are backing up with. Each back-up program has its experts on this forum.

 

[Gliss7]

I am using windows Backup and restore.

Hope that helps. I found some posts with the same error number. I will take a look at those.
Thanks
Doug

 

[wanchoo]

I never use Windows Backup and Restore but use Acronis 2011 instead. Therefore I am sorry I don't have the answer.

Windows Backup and Restore protagonists shall soon see your message and are going to help you out pronto.

Best of luck.

 

[whs]

This is a very strange error message in this context - see here.

But in general, Windows imaging is not a good tool for the purpose - too many headaches and VERY unreliable. If you want a free, easy, fast and safe imaging program try this: http://www.sevenforums.com/tutorials/73828-imaging-free-macrium.html?ltr=I

 

[Gliss7]

Here is the complete error: Backup encountered a problem while backing up file C:\Users\Doug\Documents\Links. ErrorThe system cannot find the file specified. (0x80070002

I am using Widows Backup and system restore. I donothave a folder under Documents named links as the error says??

Hope this helps

 

[wanchoo]

Hi Gliss7,

I checked on Google and found this:

This problem is due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList with missing ProfileImagePath.

To check whether you have missing profiles:

1. Open regedit, navigate to the above registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList). Expand the list

2. Click on each of the profiles listed. The first 3 profiles should have ProfileImagePath value of
%SystemRoot%\System32\Config\SystemProfile, %SystemRoot%\ServiceProfiles\LocalService, and %SystemRoot%\ServiceProfiles\NetworkService respectively.

3. Starting from the 4th profile, the ProfileImagePath should contain path to the user profiles on your machine, such as C:\users\Christine

4. If one or more of the profile has no profile image, then you have missing profiles.

To work around this, delete the profile in question (Caution: The registry contains critical settings that are necessary for your system to function properly. Take extra caution while making changes)

1. First, export the ProfileList key for safekeeping. (Right click on the key, choose “Export”, and save it to the desktop.)
2. Right click on the profile in question, choose delete.
3. Try backup again.

Hope this helps. But the best course would be to follow what WHS has suggested. Dump Windows Backup and Restore and use a robust third party program for imaging.

 

[Gliss7]

Hi Wanchoo,

I did the registry thingie ( technical name) now it is fine. I also have Acronis for my image BKP. I also use windows just incase. I never had a problem.Until now.

Thanks for the help, appreciate it.
Doug

 

[wanchoo]

Doug,

You are most welcome.

Amarnath Wanchoo

Hi Wanchoo,

I did the registry thingie ( technical name) now it is fine. I also have Acronis for my image BKP. I also use windows just incase. I never had a problem.Until now.

Thanks for the help, appreciate it.
Doug