Backup and Restore buttons not working

[syntax]

The "back up now" button and "change settings" button and other buttons in the backup and restore center does not work, nothing happens except an icon flashes by in the taskbar. I have however managed to do a backup of my system drive but it won't let me do anything there now.

I've tried using system file checker to see if anything is wrong with the system files but it checks out ok.

If you have any ideas I'd appreciate it.

 

[Kewjoe]

I'm having the same issue. Running RC 7100 32bit. I've got bitlocker enabled, I'm not sure if that has anything to do with it. I was able to create a system image, but the "Set up Backup" or "Select another backup to restore files from" don't do anything when I click on them.

Any ideas?

 

[kizo2703]

Let's refresh this thread!!
Same thing started to happening to me - in tuesday ,it worked ,and I've made backup manually by pressing "Back up now". Today ,I've tried and nothing happens ,just as syntax said.
Then I reseted backup in registry ,but no luck! Those two buttons won't react!!

I've made some progress now ,I clicked on Autoplay options on backup drive and set up backup ,and ,it's working now ,but still ,View Details button isn't working ,and I'll see what will happen with "Back up now" when backup ends!!

Edit: None of the buttons on right side of Backup and Restore panel isn't working except Recover my files.

​

 

[richc46]

Maybe, if you use the Win7 installation DVD and do a repair, it may work. P.S. a repair is just a upgrade, which should be ok because it is not like an upgrade from Vista to 7.

 

[FyrmnJ]

Can you say EXACTLY what you did in the registry to reset backup and restore?

FyrmnJ

 

[kizo2703]

Can you say EXACTLY what you did in the registry to reset backup and restore?

FyrmnJ

Yes ,I can! Down is the text ,copy it to notepad ,save as Reset Backup.reg . Double click on it ,or merge ,and backup panel is as new.


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup]
"ValidConfig"=-

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup\ScheduleParams]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup\Security]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsBackup\Status]

 

[FyrmnJ]

Thanks, that did it.

FyrmnJ

 

[Daytona12]

In my case it was because I used Acronis True Image Home 2011 for a while.
After un installing this product the CPL links where broken. I tryed serveral fixes wich I have found on other forums, but to no avail.
Until I found this link Acronis True Image Home 2011: Disabling "Integrate True Image into Windows" Does Not Work | Knowledge Base and i seems this Acronis tool intergrates with windows 7 Backup and Restore and this is a known error when uninstalling this product.
If you use or used this program, then this is the solution.
Hope this helps!

 

[hightide]

Thanks Daytona12. I also used and then uninstalled Acronis True Image Home 2011. The link you provided is spot on for curing the missing Backup and Restore in the Control Panel.

 

[CBM]

Thank you, Daytona12. I had the same problem but thanks to you it is solved. I appreciate the information.

C.B.

 

[niebling]

Fixing Wiindows Backup after Acronis True Image Uninstall

In my case it was because I used Acronis True Image Home 2011 for a while.
After un installing this product the CPL links where broken. I tryed serveral fixes wich I have found on other forums, but to no avail.
Until I found this link Acronis True Image Home 2011: Disabling "Integrate True Image into Windows" Does Not Work | Knowledge Base and i seems this Acronis tool intergrates with windows 7 Backup and Restore and this is a known error when uninstalling this product.
If you use or used this program, then this is the solution.
Hope this helps!

Fixing Windows Backup After Acronis True Image Uninstall

This is the official solution posted by Acronis, but for many it does not solve the problem. Not so good for everybody... :huh:
Reading the following thread will shed more light on this issue:
TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base better, but didn't work for me at first.

Using the Acronis true_image_home_cleanup.exe tool will also be necessary (available from the Acronis Website) and several other instructions should be followed because Acronis protects several registry keys that must be changed in order to restore Windows Backup functionality (from the control panel and elsewhere)

Here is the total solution for those who do not solve the problem using the WinIntegrationFix.reg file:

Detailed Instructions for fixing issue with Windows Backup after uninstallation of Acronis True Image (True Image Home 10):

From TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base posting by Grant and modified by Ken Niebling

Fix for Windows Backup and Restore being altered by Acronis True Image:

You have to go to the registry and go to [HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]. The problem is that Acronis took

ownership of this location keeping you from updating the key. Follow the steps below and it will allow you to make the required changes.

( taking ownership ) I went to that key and successfully took ownership...
1. Click on key and select properties.
2. click on "advanced"
3. select "owner tab"
4. change "System" or "Trusted Installer" to yourself "Name Administrator Blah Blah" Click Apply... OK
5 Back at original "permissions screen"... click on the name you just selected and "tick off the check box" to give yourself "full control" Sometimes it even appears

"Grayed out"... you can still check it off.
6.That should do the trick
7. Now change the ResourceDLL to "%SystemRoot%\System32\sdcpl.dll"
8. Finally change the ResourceID to "14".

This fix works however I found it necessary to use the Acronis true_image_home_cleanup.exe tool available at the Acronis website
following the changes to the registry.

Make sure that the ResourceID value is entered as '14' hexadecimal... NOT decimal.

Other Notes: Altering the permissions should be done at the level of the key:
HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}

Administrator, System, and Trusted Installer should be given 'Full Control'
and the permissions should be propagated to the child objects subfolders and files (check the box during Step 5 above).

The WinIntegrationFix.reg fix can be merged into the registry, but it may
be necessary to unprotect the "protected key" and its child objects before doing so...

The contents of this file: (copy into notepad, save as WinIntegrationFix.reg)
and right click 'Merge' or just double click on it:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]
"ResourceID"=dword:00000014
"ResourceDLL"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
73,00,64,00,63,00,70,00,6c,00,2e,00,64,00,6c,00,6c,00,00,00

After all these changes were made I ran the true_image_home_cleanup.exe tool.

If you have lost your desktop shortcut then you can recreate it by recreating the Backup and Restore shortcut from the Control Panel or alternatively creating a new desktop shortcut with the target:

C:\Windows\explorer.exe /e,::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}

Change the icon from the shell or navigate to the sdclt.exe in Windows\system32\sdclt and select an appropriate icon from that file.

My system was totally messed up, so these instructions should fix the problem for anybody... I thought that I had deleted some CLSID values by using registry cleaners, but this turned out not to be the case.

Any questions then please message me (Ken Niebling) ken_niebling@ various places... profile: ni

 

[SIW2]

Thanks - not very easy for beginners, sadly.

I don't use Acronis - is there an option for stopping it causing these issues in the first place- something to do with control panel integration , it seems.

 

[evmori]

I copied the code and saved it and when I clicked it I got

Cannot import c:\Users\name\Desktop\Reset Backup.reg. The specified files is not a registry script. You can only import binary registry files from within the registry editor.

 

[SIW2]

Did you include this line at the top:

Windows Registry Editor Version 5.00

If you did , then make sure the spacing is correct in the rest of it.

 

[niebling]

Do THIS exactly - windowsIntegrationFix.reg

You must not have created the reg file correctly:

Copy this code: (including the first line)

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]
"ResourceID"=dword:00000014
"ResourceDLL"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
73,00,64,00,63,00,70,00,6c,00,2e,00,64,00,6c,00,6c,00,00,00

I think you forgot the first line... as SIW suggested.
Paste it into notepad and save as 'Whatever.reg' with *.* all files selected in
the save window. The file should now be on your desktop with the icon for the registry editor.

double click it and say 'OK'... remember to unprotect the key to give permissions to everyone as I described in the post.
Also, save the file as one string... like fixBackup.reg rather than Fix Backup.reg ...

 

[Troll1]

Not working button in Windows Backup and Recover

After update Acronis True Image Home. Control panel open but dont work "Manage space", "Turn on schedule", "Change settings" and more. Click on text does not work.
I dont have this branch in registry HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD.

Than you for help.

 

[niebling]

If you copy the ENTIRE code, paste into notepad.exe and save as fixbackup.reg then you should be able to run this registry file by double clicking on it or right click > Merge.

I don't know what the problem is? Please explain more.

 

[Troll1]

Not working button in Windows Backup and Recover

Click on highlighted item on picture dont work.
Add this to registry dont have any effect...

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]
"ResourceID"=dword:00000014
"ResourceDLL"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
73,00,64,00,63,00,70,00,6c,00,2e,00,64,00,6c,00,6c,00,00,00

 

[essenbe]

Thanks - not very easy for beginners, sadly.

I don't use Acronis - is there an option for stopping it causing these issues in the first place- something to do with control panel integration , it seems.

While not real clear, there is a setting to reverse it. Acronis by default takes over system backup but there is an option to have control panel take over Acronis. However the instructions and wording are not obvious.

 

[altjx]

In my case it was because I used Acronis True Image Home 2011 for a while.
After un installing this product the CPL links where broken. I tryed serveral fixes wich I have found on other forums, but to no avail.
Until I found this link Acronis True Image Home 2011: Disabling "Integrate True Image into Windows" Does Not Work | Knowledge Base and i seems this Acronis tool intergrates with windows 7 Backup and Restore and this is a known error when uninstalling this product.
If you use or used this program, then this is the solution.
Hope this helps!

Fixing Windows Backup After Acronis True Image Uninstall

This is the official solution posted by Acronis, but for many it does not solve the problem. Not so good for everybody... :huh:
Reading the following thread will shed more light on this issue:
TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base better, but didn't work for me at first.

Using the Acronis true_image_home_cleanup.exe tool will also be necessary (available from the Acronis Website) and several other instructions should be followed because Acronis protects several registry keys that must be changed in order to restore Windows Backup functionality (from the control panel and elsewhere)

Here is the total solution for those who do not solve the problem using the WinIntegrationFix.reg file:

Detailed Instructions for fixing issue with Windows Backup after uninstallation of Acronis True Image (True Image Home 10):

From TIH 2011 uninstall wiped out my Windows 7 Backup & restore | Knowledge Base posting by Grant and modified by Ken Niebling

Fix for Windows Backup and Restore being altered by Acronis True Image:

You have to go to the registry and go to [HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]. The problem is that Acronis took

ownership of this location keeping you from updating the key. Follow the steps below and it will allow you to make the required changes.

( taking ownership ) I went to that key and successfully took ownership...
1. Click on key and select properties.
2. click on "advanced"
3. select "owner tab"
4. change "System" or "Trusted Installer" to yourself "Name Administrator Blah Blah" Click Apply... OK
5 Back at original "permissions screen"... click on the name you just selected and "tick off the check box" to give yourself "full control" Sometimes it even appears

"Grayed out"... you can still check it off.
6.That should do the trick
7. Now change the ResourceDLL to "%SystemRoot%\System32\sdcpl.dll"
8. Finally change the ResourceID to "14".

This fix works however I found it necessary to use the Acronis true_image_home_cleanup.exe tool available at the Acronis website
following the changes to the registry.

Make sure that the ResourceID value is entered as '14' hexadecimal... NOT decimal.

Other Notes: Altering the permissions should be done at the level of the key:
HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}

Administrator, System, and Trusted Installer should be given 'Full Control'
and the permissions should be propagated to the child objects subfolders and files (check the box during Step 5 above).

The WinIntegrationFix.reg fix can be merged into the registry, but it may
be necessary to unprotect the "protected key" and its child objects before doing so...

The contents of this file: (copy into notepad, save as WinIntegrationFix.reg)
and right click 'Merge' or just double click on it:

Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\CLSID\{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}\Instance\InitPropertyBag]
"ResourceID"=dword:00000014
"ResourceDLL"=hex(2):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,\
00,74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,\
73,00,64,00,63,00,70,00,6c,00,2e,00,64,00,6c,00,6c,00,00,00

After all these changes were made I ran the true_image_home_cleanup.exe tool.

If you have lost your desktop shortcut then you can recreate it by recreating the Backup and Restore shortcut from the Control Panel or alternatively creating a new desktop shortcut with the target:

C:\Windows\explorer.exe /e,::{26EE0668-A00A-44D7-9371-BEB064C98683}\0\::{B98A2BEA-7D42-4558-8BD1-832F41BAC6FD}

Change the icon from the shell or navigate to the sdclt.exe in Windows\system32\sdclt and select an appropriate icon from that file.

My system was totally messed up, so these instructions should fix the problem for anybody... I thought that I had deleted some CLSID values by using registry cleaners, but this turned out not to be the case.

Any questions then please message me (Ken Niebling) ken_niebling@ various places... profile: ni

Thank you dude I've been battling this bullcrap problem for awhile now. They need to fix this BS already, I'm still seeing posts with the same issues from over a year ago. They claim the latest version fixed it but 2011 sure didn't fix it for me.

This has to be one of the most annoying things I've ever dealt with. Learned my lesson. Never download software with cleanup utilities on their site. Apparently uninstalling isn't completely uninstalling. Pissed me off big time.

Thanks again man.