Solved Backup Disk is damaged, help!

snowyowl95

New member
Local time
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Long story short, I had to wipe my computer and reinstall Windows from three backup disks that should reset it to its default settings. I have three HP recovery disks - disk one works fine and reinstalls around 33% of it. Disk 2 worked once and got it up to around 70%, and then disk 3 failed. I tried it again and now disk 2 isn't even being recognised the HP recovery thing just spits the disk back out. I've had these disks for years so they're probably damaged in some way.

I have Ubuntu Linux on a USB that I can use in an emergency like this just to get a working Windows iso from the Internet, but I can't get it from the software recovery website because it the product key is for a Windows installation that was pre-installed.

I have no way of reinstalling Windows, unless there's something I don't know about. Please help, I'm sort of freaking out here! If you have a solution please explain it as simply as possible because I don't know much about this stuff.
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
You don't specify what model HP but you might check your user manual and see if there's a procedure for recovering directly from the Recovery Partition.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Built 2/11/2011
OS
Windows 7 Pro-x64
CPU
i7-2600 3.4GHz - 3.8GHz Turbo
Motherboard
Intel DH67BL-B3
Memory
8Gb - 2x4GB, Muskin 991770 PC3-1333
Graphics Card(s)
Integrated Intel HD 2000
Sound Card
Integrated Intel 10.1 HD, RealTek ALC892
Monitor(s) Displays
Asus LCD VH222H, Haier HL24XSL2a
Screen Resolution
1920x1080, 1920x1080
Hard Drives
Crucial SSD C300-128Gb,
Western Digital WD5002AALX - 500Gb,
Western Digital WD7501AALS - 750Gb
PSU
Seasonic 650W 80+ Gold Modular
Case
Rosewill Defender
Cooling
Stock CPU, Four 120mm case fans, PCH fan added
Keyboard
Logitech EX100 Y-RBH94 Wireless
Mouse
Logitech EX100 M-RCE95 Wireless
Internet Speed
3.0/1.5 Mbs
Antivirus
Microsoft Security Essentials
Browser
Microsoft Internet Explorer 11
Other Info
Antec Veris Premier-Multimedia IR Station,
Cyber Accoustics-3602 Speakers,
AFT XM-5U Card Reader,
Hauppauge TV-HVR-2250,
Sony LX300 USB Turntable
You don't specify what model HP but you might check your user manual and see if there's a procedure for recovering directly from the Recovery Partition.
Sorry - it's a HP Pavilion. Not too sure if there are any more sub-models that could be more specific but that's all I know.
I looked up HP Pavilion user manuals online and nothing mentions anything about backups and whatnot :(
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
You don't specify what model HP but you might check your user manual and see if there's a procedure for recovering directly from the Recovery Partition.
Sorry - it's a HP Pavilion. Not too sure if there are any more sub-models that could be more specific but that's all I know.
I looked up HP Pavilion user manuals online and nothing mentions anything about backups and whatnot :(

Look here:

HP PCs - Performing an HP system recovery (Windows 7) | HP® Support
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
If Carwiz's idea does not help, consult the link below on how to do a clean install.

You would need a valid Product Key and access to a Windows 7 ISO or possibly a borrowed installation disc.

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164
I've tried getting a Windows 7 ISO from that Microsoft Software Recovery website and it says that I can't download it because the key was used on a pre-installed Windows. :(

I don't know anybody with an installation disc but I support I could always buy a new one from somewhere in a few hours.
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
If Carwiz's idea does not help, consult the link below on how to do a clean install.

You would need a valid Product Key and access to a Windows 7 ISO or possibly a borrowed installation disc.

http://www.sevenforums.com/tutorials/219487-clean-reinstall-factory-oem-windows-7-a.html#post1839164
I've tried getting a Windows 7 ISO from that Microsoft Software Recovery website and it says that I can't download it because the key was used on a pre-installed Windows. :(

I don't know anybody with an installation disc but I support I could always buy a new one from somewhere in a few hours.

You can use that MS site ONLY if you have a so-called retail version of Windows. You don't.

Therefore, you are left to find an ISO from some other source (the dreaded Internet) and then confirm it is unaltered per the instructions in the Clean Install link I provided.

Or beg or borrow another install disc.

Or try to recover directly from your hard drive via the HP link I provided.

Or buy another disc.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Or just make copies of your backup discs, that should straighten them out.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Skylake Special #666
OS
Windows 10 Pro x64
CPU
Intel Core i7 6700K
Motherboard
Asus Sabertooth Z170 Mark 1
Memory
GSkill TridentZ RGB 16GB 3600 16-16-16-36
Graphics Card(s)
EVGA GTX 980 Ti SC x2
Sound Card
Realtek High Definition
Monitor(s) Displays
AOC G2460PG
Screen Resolution
1920 x 1080 144Hz
Hard Drives
Samsung 860 Pro 256GB, Seagate Barracuda 4TB x2
PSU
EVGA 1000 P2, EVGA White Custom Braided Cables
Case
Corsair Vengeance C70 Gunmetal Black
Cooling
Corsair H100i v2, Corsair ML120 x2, Thermal Grizzly Kryonaut
Keyboard
Logitech G910 Orion Spectrum
Mouse
Logitech G700s
Internet Speed
Verizon Fios Quantum Gateway 75/75
Antivirus
Windows Defender, Malwarebytes Free 3.8.3
Browser
Chrome
Other Info
Corsair SP120 x4, LG Blu-ray Drive, Durabrand HT-395 100 Watt Dolby Digital Amp, Corsair H2100 Wireless 7.1 Headset
I got an ISO but now it's saying Windows cannot be installed to the disk because it is of GPT partition style! How do I change this?
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
UPDATE: It works! Sort of!

I can't connect to the Internet because it says I don't have a properly-installed network adapter. What does this mean and how do I fix it? Ubuntu could connect a-ok to the Internet. I tried getting some drivers but the drivers need the adapter to work...I think?
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
Did you burn the ISO to a DVD and can you at least boot from that burned DVD?

Hard to help you since your system specs are not filled out and we know nothing about your hardware except "HP Pavilion".

How large is your hard drive?

If you can boot from that DVD you may have burned, you can easily change from GPT to MBR, but you would have to delete all partitions to do that. Is there anything on the hard drive that you want to keep--personal data of any type?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
UPDATE: It works! Sort of!

I can't connect to the Internet because it says I don't have a properly-installed network adapter. What does this mean and how do I fix it? Ubuntu could connect a-ok to the Internet. I tried getting some drivers but the drivers need the adapter to work...I think?

The network adapter (aka NIC aka Ethernet adapter) is typically supplied by Windows during the installation process, but that may not have happened in your case.

The place to get it would be the HP website under the support area. You'd need to know your HP Pavilion model and search for that and then look for the driver downloads for that model. Download it, put it on something like a USB flash drive, and then install it on the Pavilion.

Do you have any reason to believe that the ISO you got is legit?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Ignatz Special; 4 speed manual gearbox; factory air conditioning; one of one
OS
Windows 7 Home Premium SP1, 64-bit
CPU
Intel Skylake i5-6600K, not overclocked
Motherboard
AsRock Z170M Extreme 4, micro ATX
Memory
8 GB HyperX DDR4-2666 (2 x 4 GB)
Graphics Card(s)
none; graphics are integrated on CPU
Sound Card
onboard: Realtek ALC1150; external: USB Behringer UF0-202
Monitor(s) Displays
Dell S2340M 23 inch IPS
Screen Resolution
1600 x 900
Hard Drives
System: Crucial MX100 series SSD, 128 GB;
Data: Samsung Spinpoint 103SJ, 1 TB;
Backup: WD Caviar Green WD30EZRX-00D8PB0, 3 TB
PSU
Rosewill SilentNight 500 watt fanless, semi-modular
Case
Antec Solo II
Cooling
Noctua NH-U12S; Noctua F12 intake, Noctua S12A exhaust
Keyboard
Microsoft 200 6JH-00001 USB
Mouse
Dell or Microsoft optical wired; USB
Antivirus
Microsoft Security Essentials and Malwarebytes Premium
Browser
Pale Moon
Other Info
All fans PWM; speeds at idle: CPU circa 500 rpm; intake circa 600 rpm; exhaust circa 600 rpm; CPU temps 27 idle and 47 C load in a warm room (27 C/81 F) when running Intel Extreme Tuning Utility stress test.
Did you burn the ISO to a DVD and can you at least boot from that burned DVD?

Hard to help you since your system specs are not filled out and we know nothing about your hardware except "HP Pavilion".

How large is your hard drive?

If you can boot from that DVD you may have burned, you can easily change from GPT to MBR, but you would have to delete all partitions to do that. Is there anything on the hard drive that you want to keep--personal data of any type?

Sorry for not providing much info, I'm not too good at this stuff. I have around 900GB of hard drive and everything works except I can't connect to the Internet because it says I have no network adapters? The device manager doesn't even have a section for network adapters, at least I think it doesnt.
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
UPDATE: It works! Sort of!

I can't connect to the Internet because it says I don't have a properly-installed network adapter. What does this mean and how do I fix it? Ubuntu could connect a-ok to the Internet. I tried getting some drivers but the drivers need the adapter to work...I think?

The network adapter (aka NIC aka Ethernet adapter) is typically supplied by Windows during the installation process, but that may not have happened in your case.

The place to get it would be the HP website under the support area. You'd need to know your HP Pavilion model and search for that and then look for the driver downloads for that model. Download it, put it on something like a USB flash drive, and then install it on the Pavilion.

Do you have any reason to believe that the ISO you got is legit?

Ah, I hope I don't get banned for saying this but I got it from a torrent. The feedback from the Torrent was positive and it had a lot of seeders so I'm 98% sure it's legit. If it would be better to go out and buy a new installation disk then I have no issues with doing that if it'll fix my computer.

I'll have a look at the HP website now. Thanks!
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
I'm posting this from my fixed computer! :D Yay!
All I need to do now is to download a few graphics drivers and everything should be back to normal. Thank you so much!
 

My Computer

Computer type
PC/Desktop
OS
Windows Home x64
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