Backup - Error 0x80070002

[Redmage913]

Greetings,

I currently have a dual-OS set up on my desktop. On my primary drive, I have Super OS 9.10 (a variation on Ubuntu Linux 9.10), and on the slave, I have Windows 7 Professional.

I installed Windows 7 first with that physical drive being the only drive in the computer, so it's assigned the C drive. I then put in the other hard drive as primary and installed Super OS, which uses ext4 as the file system, and I set up an NTFS partition to allow me to have some extra hard drive space for Windows (It's assigned drive letter D). I use grub to manage the dual boot, which I have had no problems with.

When I set up my Windows Backup, I set it up to back up to an external hard drive. The process always fails, though it gets through almost the entire process (according to the progress bar). My guess is that it's trying to access the ext4 partition to back it up also, but I have no proof of this. It's the only thing I can think of that could make this fail.

Any Ideas?

Thanks,
Red

 

[nate42nd]

I found this. Maybe it will help you. Best of luck and welcome to the forums.

This problem is due to one or more profiles under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList with missing ProfileImagePath.

To check whether you have missing profiles:
1. Open regedit, navigate to the above registry key. (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList). Expand the list

2. Click on each of the profiles listed. The first 3 profiles should have ProfileImagePath value of
%SystemRoot%\System32\Config\SystemProfile, %SystemRoot%\ServiceProfiles\LocalService, and %SystemRoot%\ServiceProfiles\NetworkService respectively.

3. Starting from the 4th profile, the ProfileImagePath should contain path to the user profiles on your machine, such as C:\users\Christine

4. If one or more of the profile has no profile image, then you have missing profiles.

To work around this, delete the profile in question (Caution: The registry contains critical settings that are necessary for your system to function properly. Take extra caution while making changes)

1. First, export the ProfileList key for safekeeping. (Right click on the key, choose “Export”, and save it to the desktop.)
2. Right click on the profile in question, choose delete.
3. Try backup again.

Post found here

 

[Redmage913]

Hey,

I don't seem to have any profile problems, according to what I can tell. Here's a list of the ProfileImagePath data (simplified list, but I think you'll get the gist):

\SystemProfile
\LocalService
\NetworkService
C:\Users\<USERNAME>

Four entries, 3 for system, and I only have one user on the computer.

 

[nate42nd]

Well, it looks good to me, it was worth a look. If I can find anything else I will let you know.

Best of luck with it, I am wondering if it has to do with the file system, or grub....but I don't know for sure. Have you done an sfc /scannow? You might try it.

 

[Redmage913]

I'm running a Backup right now to see if I can see anything else...

It did drive D: first, and now it's making a system image of C.

It says "completed system image of C:...", the progress bar is fully green, then it turns red and says "The backup did not complete successfully. When I click on Options and More Information, I get the same error, 0x80070002. Maybe that helps, iunno.

--Red

 

[nate42nd]

Yes, everything I am reading is pointing to the same thing with the missing profiles.

Maybe running a repair install and using Windows 7 to manage the OSs.

Another option is using Acronis or Paragon. I'll bet they will work. You might try the free version or a trial to see for sure. Maybe Windows imaging is not fond of having a "non-Windows" system there.

 

[Redmage913]

All righty then. Well, is there an easy way to remove the folder with the data from previous attempts at backup? (I'm hoping I'm not being a complete noob asking that question if it's a 'yeah. delete the folder.' response...)

 

[nate42nd]

If it failed you're good to delete it. It should be no problem.

Even if it was successful you can delete them if you don't want them.

Best of luck, if I find anything I will let you know.

 

[zulek87]

Hi.

Strangely enough I face the same problem.
I had windows 7 installed separately and the problem didn't exist.
Then I inserted another disk and installed ubuntu.
So I have 2 systems on different disks.
Ubuntu's disk is Master and windows7's disk is slave.

@Redmage913
Have you solved your problem?

greetings

 

[Redmage913]

I never figured out what was causing the problem. I had to downgrade back to XP due to confusion with the product key I got through my school for Win7 Pro. I thought the license agreement said it was multi-use, so I initially installed it on my netbook and then my desktop. I had to downgrade the desktop because it wouldn't take the key.

So for me the problem will always be in the 'unresolved' department.

Good luck with Ubuntu and Win7!

--Red

 

[utas]

Windows 7 backup seems to hate ext4?

I had come to this thread after being convinced that Backup application on Windows 7 somehow tries to include ext4 partition on the disk in the backup. THe error says something about the format of the file system.

I could afford to remove linux and try again but I could not remove GRUB cleanly to let me "deactivate" linux partition. I will try that perhaps over the weekend and report later.

Do we have anyone who has been able to use windows 7 backup utility on dual boot system with Linux?

 

[utas]

Yes I can now confirm that after I deleted Fedora and Grub partitions, Windows 7 backup worked correctly.

IMHO this is not appropriate for a product to deny a service because consumer also uses rivals services.

 

[utas]

Backup problems on dual boot Windows 7 and Fedora

I have now found that Windows 7 backup fails due to GRUB and not due to Fedora. THe reason is Windows 7 backup starts with MBR and if it can not understand GRUM code it complains. If MBR is set as per Windows 7 (say using EasyBCD) then it works fine.

Just as a hint to those who may ask a follow up question, to Dual boot using EasyBCD we need to install Linux with boot-sector on on the MBR but at the start of Linux partition (Windows 7 loves partition C). It is easy to add Linux as second OS using EasyBCD from within Windows.

 

[endree]

I had the same problem for weeks. No solution described on the net helped me. Neither registry changing, nor Windows-Patch from Microsoft -sites, nothing. My really solution was activating the Windows partition (by me this is the drive C via partition manager (Start menu -> search "Create format and hard disk partitions" -> ENTER -> Disk Manager comes up -> right click on the partition which has booting Windows system -> "Mark partition as Active" -> restart the system -> backup worked successfull again). Yes, the strange thing was here, that the system partition was not active ! Only this change helped me. Try out! It should help you!