Backup failures: Is my computer too busy?

BottomLiner

New member
Local time
10:46 PM
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Location
Thornlie, Western Australia
Hallo :)

My computer is consistently failing to complete a backup including system image, regardless of the time (on a 24-hour clock) at which I attempt the backup. There have been successful backups in the past that required at least 6 to 7 hours to complete so my first thought was are all the services making the machine too busy? I've listed all the services, obtained via Task Manager, in the attachment services_all.pdf

But I lack the wisdom to know which services I may safely disable or uninstall.

Here, in attached screenshots and files, is how I set up the backup, and its epilogue:

Set_Up_Backup_01.jpg

Set_Up_Backup_02.jpg

Set_Up_Backup_03.jpg

When the backup had completed ...

Windows_7_Backup_Error.jpg

Windows_7_Backup_Options.jpg

Windows_7_Backup_Options_Details.jpg

Settings.jpg

A suggestion that the backup destination TOSHIBA EXT [I:] might be corrupted ...

Set_Up_Backup_04.jpg

Running chkdsk I: /f /r > chkdsk_I.txt

did result in ...

Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.

... so I did a full (not quick) format of I:, ran chkdsk again, and got the 'all clear' on I:

But nothing seems to have changed. Another attempt to backup with system image included produced the same failed result. Which lead me to thinking that perhaps my computer is overloaded with services and applications.

Footnote: Although I have used Macrium Reflect v7.1 to do File and Folder backup, clone, and image I'd still like a successful backup from Windows 7 itself to use if ever I need to restore my computer to a previous configuration.
 

Attachments

  • Set_Up_Backup_01.jpg
    Set_Up_Backup_01.jpg
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  • Set_Up_Backup_02.jpg
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  • Set_Up_Backup_03.jpg
    Set_Up_Backup_03.jpg
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  • Set_Up_Backup_04.jpg
    Set_Up_Backup_04.jpg
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  • Settings.jpg
    Settings.jpg
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  • Windows_7_Backup_Options_Details.jpg
    Windows_7_Backup_Options_Details.jpg
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  • Windows_7_Backup_Options.jpg
    Windows_7_Backup_Options.jpg
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  • Windows_7_Backup_Error.jpg
    Windows_7_Backup_Error.jpg
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  • services_all.pdf
    services_all.pdf
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My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP, Compaq
OS
Windows 7 Professional 64-bit SP1
CPU
AMD E-450 Zacate 40nm Technology
Motherboard
Foxconn 2ACA (CPU 1) 64 °C
Memory
8.00GB DDR3 @ 672MHz (9-9-9-25)
Graphics Card(s)
LG FULL HD (1920x1080@60Hz) 384MB ATI AMD Radeon HD 6320 (HP
Hard Drives
465GB SAMSUNG HD502HJ SATA Disk Device (SATA) 43 °C
931GB TOSHIBA External USB 3.0 USB Device (USB (SATA))
hp DVD RW AD-7251H5 SATA CdRom Device
Antivirus
HitmanPro.Alert, Malwarebytes Anti-Malware
Browser
Opera
You are much better off doing a full disc image (all partitions) with Macrium than using the clunky (and not complete) Windows backup.

Even if you finish the Windows version backup, its not a "one step" restore like Macrium would be.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
I second using Macrium Reflect Free instead of Win 7's backup. Be sure to make a rescue disk or USB stick. You will need it should you ever need to make a restore.

Also, make sure you are backing up to an external drive, not to a drive inside the computer.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Win 7 Ultimate 64 bit
CPU
Intel i7-3930K
Motherboard
ASUS P9X79 WS
Memory
Kingston HyperX Genesis 32GB Kit (8x4GB Modules) 1600MHz DDR
Graphics Card(s)
MSI R7850 Twin Frozr 2GD5/OC Radeon HD 7850 2GB 256-bit GDDR
Sound Card
Asus Xonar Essence STX
Monitor(s) Displays
3x Asus VG248QE 24", Vizio 32" TV
Screen Resolution
1920 x 1080, ?
Hard Drives
Samsung 128GB 840 Pro SSD (1),
Samsung 4TB 850 EVO SSDs (4)
Samsung 4TB 850 EVO SSDs (16) external backup drives used in 2.5" hot swap bays in the computer.
PSU
Corsair HX750w
Case
Antec Two Hundred v2 (modified)
Cooling
Cooler Master GeminII S524 120mm (fan replaced with a 140mm)
Keyboard
Logitech G510s
Mouse
Logitech M525 (two in use)
Internet Speed
=< 32Mbps down, 8Mbps up
Antivirus
AVAST!, MBAM, SAS, Spybot S&D (all but MBAM free) Glary Util
Browser
IE11
Other Info
LSI 9211-8i HBA card (8 SATA III ports), 2.5" & 3.5" Hot Swap Bays, HooToo HT-CR001 PCI-E to USB 3.0 Internal Hub + 6 Slot Card Reader, and LG Model CH12LS28 BD-ROM Optical Drive. Also, ScanSnap S1500 ADF duplexing scanner, Canon 9000F flat bed scanner, Corsair SP2500 2.1 speakers, Samsung CLP 415nw laser color printer, Cyberpower PP2200SW UPS
To add just my two pennyworth. From your system specs i can't see that you have an actual anti virus software installed. Some of your screenshots suggest that you might have a virus or two lurking in the background :eek:
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE
Agree with mitchell65 there must be some dubious nature of files that are taking time or system unable to backup. so installing an antivirus might clear the picture..
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Lenovo
OS
Win 10 pro 64 bit
CPU
i5 6th gen
Memory
8 gb
I agree with everyone on Macrium Reflect Free. And be sure to follow Lady Fitzgerald's suggestion about the emergency boot CD, DVD, or USB flash drive.

I replaced my hard drive with a solid state drive. I first backed up the hard drive using Macrium. I then swapped drives. I booted with the Macrium emergency CD, plugged in my USB external drive where the backup was stored, and did a restore to the SSD. After the restore was completed, I booted to the SSD. Restore was successful, everything worked perfectly. Best of all, the whole process was very easy.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
M$ backup & restore is clunky to put it mildly, most every time you need to use it, it fails, at least in my experience.
I agree with everyone on Macrium Reflect free, adding, AOMEI backupper free is also an excellent choice due to simple GUI (graphical user interface). I've experienced, more than once, M$ backup & restore, failing when needed most.

OP's specks indicate HitmanPro Alert (real-time ransomware scanner) & Malwarebytes anti-malware (not specified free or premium). If OP is running premium then HitmanPro Alert is redundant, as Malwarebytes premium incorporates Malwarebytes anti-exploit and Malwarebytes anti-ransomware. If OP is running free, a scan with Malwarebytes should be run now.

Quite possible OP has corrupt system files relating to M$ backup & restore. One of OP’s screenshots indicates disk corruption and recommends checking disk for errors.

Capture.PNG

I’d recommend running:
chkdsk /r
then
sfc /scannowfrom administrative command prompt.
Unfixed errors
sfc /scannow again once or twice
still unfixed errors
SFCFix.exe by Niemiro
still unfixed errors
run System Update Readiness Tool
and post CheckSUR.log
Located: C:\Windows\Logs\CBS
 
Last edited:

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
HP Desktop & Compaq Laptop
OS
Win 10 x64, Linux Lite, Win 7 x64, BlackArch, & Kali
Hard Drives
Samsung 850 Pro 256Gb,
Hitachi HDD 1Tb,
Crucial MX SSD 250Gb
Segate 3Tb USB 3.0 Ext. Backup HDD
Internet Speed
150Mbps dn, 20Mbps up
Antivirus
Avast Free, Malwarebytes Anti-Exploit & Anti-Ransomware
Browser
Firefox, Chrome, Opera, & VPN
OP does use Macrium Reflect see "Footnote" in post #1
 

My Computer My Computer

Computer type
PC/Desktop
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz
Motherboard
ASUSTeK COMPUTER INC. P8H77-M
Memory
8.00 GB
Graphics Card(s)
Intel(R) HD Graphics 4000
Sound Card
On Board
Monitor(s) Displays
Dell 24"
Screen Resolution
1920 x 1080
Hard Drives
(1) INTEL SSDSC2CT180A3 ATA Device (2) ST500DM002-1BD142 ATA Device (3) WDC WD3200AAKS-75L9A0 ATA Device (4) Generic- Compact Flash USB Device (5) Generic- MS/MS-Pro USB Device (6) Generic- SD/MMC USB Device (7) Generic- SM/xD-Picture USB
PSU
500w Corsair
Case
Cooler Master
Cooling
3 Fans
Keyboard
Logitech MK300
Mouse
Logitech WOM
Internet Speed
75Mb
Antivirus
Norton 360
Browser
Firefox, Opera, IE

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
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