Bad Download Speed

[Jeremiahrt]

Hello,
I am trying to help my friend with his pc issue. He is running Windows 7 on an i5-3570k with 8gb of ram on a 64 bit system. At home he has a 20MBPS connection, but here recently it is only showing 1.5 download, 57png, and 1.5 upload. He just brought it over to my house to try it on my internet which is also a 20MBps connection. He is still having the same issue. On my pc however I am right where I should be speed wise.
We have checked his network card for updates but further than that I am lost. Any help would be appreciated.


Thanks

 

[Jeremiahrt]

Sorry that I did not initially post this.

They are both wired connections.

My internet service provider is AT&T, his is comcast.

Cable connection.

My modem is a 2wire. He can not remember his.

 

[2xg]

Hello,

Can you post his Speedtest?