Bad password? logging into hotmail account from WLM

[Slartybart]

Housekeeping: You can delete the OLcomOE folder under C:\Users\YOURLOGIN\AppData\Local\Microsoft\Windows Live Mail

It was only used to import the eMail account.

 

[Slartybart]

Let's try a different tact.

Right click on the OLcom account created by the oeaccount file
select Remove account

That didn't get you anywhere.

After you've remove the OLcom account, exit WEMail

Try the Windows Live repair app. This can take some time, some plan accordingly
In the Start menu search box, type
wlarp

the exe file should be present at the top of the results list - click that

Send / Rcv

 

[DavidE]

If the Repair doesn't fix your issue, some other things you might consider trying:

• Create a Hotmail account in WLM using IMAP protocol.
• Try a different email client program such as Thunderbird.
• Try a newer version of WLM (2012 or 2011).

Do you need to use WLM 2009 with POP3 for some specific reason?
Do you have a lot of email, contacts, appointments saved in local WLM folders?

 

[Tipiford]

wlarp....the exe file should be present at the top of the results list - click that
No such file on my system.

Create a Hotmail account in WLM using IMAP protocol.
I'm not sure creating another Hotmail accout will get the hundreds of contacts and calendar events sync'd with my WLM.

Try a different email client program such as Thunderbird.

I've tried MS Outlook, same issue.

Try a newer version of WLM (2012 or 2011).

The later versions do not handle pictures very well.

 

[Slartybart]

Alternative to wlarp: Control Panel -> Programs and Features -> Windows Live repair

 

[Tipiford]

Still no joy!

 

[DavidE]

Hello Tipiford,

In post #24 you said you have the same issue with MS Outlook.
In post #9 you said you had to change the PW "Through Microsoft's bungling".

Maybe there is a problem with your Hotmail account.
I don't know if you can get help from MS to try and fix a "corrupted" Hotmail account.

You could sign up for a new Outlook.com email account.
(Hotmail.com accounts are no longer available for new accounts.)

Then add the new Outlook.com address to WLM (and MS Outlook ?).
Test the new account and see if you have any problems.
You don't have to really use this new account for anything other than testing.
If the new account works, it shows your WLM can work with an MS email account...
If it doesn't work, delete the account.
If it does work, look into using the new account...

That's what I would try next if I had this issue and tried everything you already tried ...

 

[Tipiford]

The overlying issue is all of the events in the Hotmail calendar and the contacts that I need which were wiped-out on a new OS install, so getting a new account really isn't an option.

 

[DavidE]

I understand your concern about losing history...
But if you already lost your data because of a "new OS install", I think you have more problems.
Or, at least a different problem than what you described in the OP...

My suggestion to getting a new account was simply to see if WLM can work with a MS email account.
imho, recovering "wiped-out" data after an OS reinstall is different than what I understood in your OP...

 

[DavidE]

Do you have any type of backups?
System Images, data backups, ... ???
Do you have a Windows.old folder after your re-install?

 

[Slartybart]

Thanks - pity WL 2009 doesn't have the repair tool.

Still no joy!

See if this is any help: Sign-in and password problems - Outlook.com Help

DavidW7ncus is trying to see if a new WLM account that connects to a new OL.com account, has the issue. He's taking a slightly different but similar test approach I tried with the oeaccount config, but by creating teh WLM 2009 account manually.

Regarding my test: Have you removed the OLcom account from WLM 2009? - you don't need it and it might fog the issue. Please remove it if you have not done so already. Please also delete the folder
C:\Tipiford\AppData\Local\Microsoft\Windows Live Mail\_oeacts

DavidW7ncus also asked about migrating to WLM 2012 - you replied that there were issues with pictures. If your concern is about photoalbums in mail, you can rest assured there is no issue. I've had this discussion with a few people some get it, some don't. The default is photoalbums (a bad choice MS made, but that what it is) - single pictures can be inserted or drag and dropped into mail - no album, no cloud crap.

If I misread your reply, please help me understand your concerns about WE 2012 (why WE? MS is moving away from the Live brand in favor of the Essentials brand - it's a name thing WLM or WEM... I'm simply following the future)

Plese don't get me wrong, you can stay on WLM 2009 knowing that it is 6 year old technology bound to have problems as MS moves it's other software (Hotmail->Live Mail->Outlook.com) forward.

I'll stay subscribed to this thread to see your answers, but DavidW7ncus has the lead right now.

 

[Tipiford]

...if you can get help from MS to try and fix a "corrupted" Hotmail account.

I will attempt this, as the only thing I'm missing from reorganizing is contacts. I was fully backed up and feeling secure because I knew my calendar and contacts were retrievable at the Hotmail account (never take for granted, that which you think is granted). I have manually gotten what I needed from the calendar, but there's no way of doing that with the contacts--oh, there is a way, but not for me.

My next step is to get to the right person at MS, a sometimes difficult process.

Thanks to all of you for the yeoman's effort.

 

[Slartybart]

Always exit WLM before any action I suggest.

If you have a local backup then you might find your contacts in a hidden system folder. Each release stores the data in different folders.

Edit: bad memory - see tipiford's correct location in the next post

Note that the folder is Windows Live, NOT Windows Live Mail
WLM 2009: \AppData\Local\Microsoft\Windows Live\Contacts\default\DBStore
WLM 2011: \AppData\Local\Microsoft\Windows Live\Contacts\default\15.4\DBStore
WEM 2012: \AppData\Local\Microsoft\Windows Live\Contacts\default\15.5\DBStore

Folder contents:
<DIR> Backup, <DIR> LogFiles, contacts.edb, contacts.pat, dbstore.ini, edb.chk

Rename the exisiting folder \AppData\Local\Microsoft\Windows Live\Contacts
to \AppData\Local\Microsoft\Windows Live\Contacts_renamed

Copy the backup copy of \AppData\Local\Microsoft\Windows Live\Contacts
to \AppData\Local\Microsoft\Windows Live\

... I was fully backed up...

 

[Tipiford]

In my 2009 version, it is found here, C:\Users\Me\AppData\Local\Microsoft\Windows Live Contacts\ (two registry address folders in this folder, each containing the DBStore with files you mentioned). But there's nothing "hiding" on this disk, I formatted it before I reinstalled the OS.

But, Thanx

 

[Slartybart]

Thanks, too many changes for me to recall. I depended on memory (bad idea)

You are correct I revisted the field guide: Windows Live Mail ? Contacts Database | The Field Guide

Yeah, I was referring to your backup. Maybe you meant that your backup was Hotmail.