Bad_pool_caller bsod

[TGSoldier]

So my boss laptop crashed this morning. It does not boot. After windows logo, it produces the BSOD with BAD_POOL_CALLER. It can't go into safe mode ( same thing ) nor will it boot with ERD commander. There are no minidumps, just a memory.dmp

Can that be analyzed the same way as minidump.dmp? Currently have his hard drive slaved to mine and copying off some data. chkdsk /r?

I've attached the .dmp file in case.View attachment 60305

 

[Jonathan_King]

That file is corrupted. Could you please upload it again?

Yes, I do believe the memory.dmp files will run just like the minidumps.

If you want to know why it created a memory.dmp file, see here:

View attachment 60306

I recommend changing it to Small Memory Dump instead of Kernal Memory Dump.

 

[TGSoldier]

Can't change it. Because the computer won't boot.

CHKDSK is running now, I'll upload it again after.

 

[Jonathan_King]

Have you tried Safe Mode?

 

[TGSoldier]

Jonathan. Have you not read the OP?

Yes buddy, I did.

 

[TGSoldier]

I think the memory.dmp file is corrupted on the machine. I tried to analyze it my self but got the same error about it being corrupted.

CHKDSK did not work.

Guess it's format c:

 

[Jonathan_King]

Try doing a memory test first. Download a copy of Memtest86 and burn the ISO to a CD using ImgBurn. Boot from the CD, and run at least 5 passes.

 

[zigzag3143]

I think the memory.dmp file is corrupted on the machine. I tried to analyze it my self but got the same error about it being corrupted.

CHKDSK did not work.

Guess it's format c:

Might be HD, or memory. Before you format you might want to pull all the memory but one stick. Bad pool caller is usually memory corruption


Ken

 

[TGSoldier]

Thanks guys.