BAD_POOL_HEADER BSOD (and I suck with computers)

[omgbridied]

I bought this laptop from a clearance place (bad move, I know..) and it was working fine until a couple of weeks ago when it began to crash, giving me the BSOD.

I suck with computers, so bear with me if I seem stupid.

Also, I tried to run the perfmon /report, but it didn't work..

I filled out my system specs in my profile on here using the systeminfo.exe software from your forum.

Please help, I really need this laptop for school, and when it crashes, well you know, I want to throw it off a cliff.

Thanks in advance,
Brian.

 

[zigzag3143]

Related to igdkmd32.sys Intel Graphics Kernel Mode Driver. I would re-install newest version

THEN



Please run the update readiness tool and then update to SP-1


32 Bit

Download: System Update Readiness Tool for Windows 7 (KB947821) [February 2012] - Microsoft Download Center - Download Details

64 Bit

Download: System Update Readiness Tool for Windows 7 for x64-based Systems (KB947821) [February 2012] - Microsoft Download Center - Download Details


Now update to SP-1

Learn how to install Windows 7 Service Pack 1 (SP1)

 

[omgbridied]

Related to igdkmd32.sys Intel Graphics Kernel Mode Driver. I would re-install newest version

I must also mention that I have the google redirect virus, and I've been looking around and saw that a lot of malware sometimes disguises itself as igdkmd32.sys. do you think that could be a cause of my bsod?
If so, how the eff do I get rid of the virus? I've tried several different programs, spybot s&d, malwarebytes anti-malware, etc, and nothing can find it and abolish it.

What do I do?

 

[zigzag3143]

Related to igdkmd32.sys Intel Graphics Kernel Mode Driver. I would re-install newest version

I must also mention that I have the google redirect virus, and I've been looking around and saw that a lot of malware sometimes disguises itself as igdkmd32.sys. do you think that could be a cause of my bsod?
If so, how the eff do I get rid of the virus? I've tried several different programs, spybot s&d, malwarebytes anti-malware, etc, and nothing can find it and abolish it.

What do I do?

If they didnt find it, it is probably genuine. You can check be comparing the hash of the one you have and the hash of the one on MS