Baffled on BSOD

ComputerShop · Mar 30, 2011

Hello All,

I think I've followed posting instructions. Here is some background on this system in question:

Custom Built

ASUS M4A785-M Motherboard
AMD Phenom II x4 955 Black Edition AM3 CPU - 3.2GH with OEM cooling fan and heatsink that came with the CPU
Crucial Ballistix PC6400 DDR2 800MHz (4 x 2048) RAM (8GB total)
HDD - WD Caviar 500GB Serial ATA HD 7200/32MB/SATA-3G
Cooler Master eXtreme Power Plus 500-watt power Supply
Lite ON 24X DVDRW SATA OEM
Windows 7 Professional 64 bit

I received a BSOD with STOP Error message of 0x0000007E. I have attached the Minidmp files. I've been struggling with this one for a while. It appears to be a RAM issue but I've ran Ultra X diagnostics firmware (Quicktech Premium) on the PC with all hardware tests passing.

Any help is greatly appreciated.

Thanks,

BC

DeanP · Mar 30, 2011

Hello and welcome,
Install Service Pack 1 ---> Learn how to install Windows 7 Service Pack 1 (SP1)
Run Driver Verifier ---> http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html

Dean

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff80002ad5597, fffff880037d2958, fffff880037d21c0}

Probably caused by : ntkrnlmp.exe ( nt!PspReturnQuota+47 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff80002ad5597, The address that the exception occurred at
Arg3: fffff880037d2958, Exception Record Address
Arg4: fffff880037d21c0, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
nt!PspReturnQuota+47
fffff800`02ad5597 488b5d00        mov     rbx,qword ptr [rbp]

EXCEPTION_RECORD:  fffff880037d2958 -- (.exr 0xfffff880037d2958)
ExceptionAddress: fffff80002ad5597 (nt!PspReturnQuota+0x0000000000000047)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: ffffffffffffffff
   Parameter[1]: 0000000000000000
Attempt to execute non-executable address 0000000000000000

CONTEXT:  fffff880037d21c0 -- (.cxr 0xfffff880037d21c0)
rax=fffff80002c80a00 rbx=fffffa800a1b9750 rcx=ffff780002c5fa80
rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000048
rip=fffff80002ad5597 rsp=fffff880037d2b90 rbp=ffff780002c5fb00
 r8=0000000000000001  r9=0000000000000048 r10=0000000000000001
r11=fffff880037d2c38 r12=0000000000000001 r13=0000000000000080
r14=0000000000000005 r15=ffff780002c5fa80
iopl=0         nv up ei pl nz ac pe nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010212
nt!PspReturnQuota+0x47:
fffff800`02ad5597 488b5d00        mov     rbx,qword ptr [rbp] ss:0018:ffff7800`02c5fb00=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  NULL_DEREFERENCE

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  ffffffffffffffff

EXCEPTION_PARAMETER2:  0000000000000000

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff80002d090e0
 0000000000000000 

FOLLOWUP_IP: 
nt!PspReturnQuota+47
fffff800`02ad5597 488b5d00        mov     rbx,qword ptr [rbp]

BUGCHECK_STR:  0x7E

LAST_CONTROL_TRANSFER:  from fffff80002dcb552 to fffff80002ad5597

STACK_TEXT:  
fffff880`037d2b90 fffff800`02dcb552 : fffffa80`0a1b9750 fffffa80`0a1b9730 00000000`00000000 fffffa80`0a1b9778 : nt!PspReturnQuota+0x47
fffff880`037d2bf0 fffff800`02ae3523 : ffff7800`02c5fa80 00000000`00000000 00000000`00000000 fffffa80`0a1b9780 : nt!ObpFreeObject+0x1e2
fffff880`037d2c40 fffff800`02ab25c9 : 00000000`00000000 fffffa80`0671ab60 fffff6fc`40048210 fffff6fc`40048240 : nt!ObfDereferenceObjectWithTag+0x93
fffff880`037d2c80 fffff800`02ade961 : fffff800`02ab2530 fffff800`02c76650 fffffa80`0671ab60 00000000`00000000 : nt!PspReaper+0x99
fffff880`037d2cb0 fffff800`02d747c6 : 0000057c`00000000 fffffa80`0671ab60 00000000`00000080 fffffa80`06708040 : nt!ExpWorkerThread+0x111
fffff880`037d2d40 fffff800`02aafc26 : fffff880`03564180 fffffa80`0671ab60 fffff880`0356efc0 0000057c`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`037d2d80 00000000`00000000 : fffff880`037d3000 fffff880`037cd000 fffff880`037d29f0 00000000`00000000 : nt!KxStartSystemThread+0x16


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!PspReturnQuota+47

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  4cc791bd

STACK_COMMAND:  .cxr 0xfffff880037d21c0 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_nt!PspReturnQuota+47

BUCKET_ID:  X64_0x7E_nt!PspReturnQuota+47

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`00f01000 fffff880`00f58000   ACPI     ACPI.sys     Tue Jul 14 11:19:34 2009 (4A5BC106)
fffff880`03359000 fffff880`033e3000   afd      afd.sys      Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`047c2000 fffff880`047d8000   AgileVpn AgileVpn.sys Tue Jul 14 12:10:24 2009 (4A5BCCF0)
fffff880`04736000 fffff880`0474b000   amdppm   amdppm.sys   Tue Jul 14 11:19:25 2009 (4A5BC0FD)
fffff880`00fec000 fffff880`00ff7000   amdxata  amdxata.sys  Wed May 20 05:56:59 2009 (4A12F2EB)
fffff880`04eb0000 fffff880`04eb8000   ASACPI   ASACPI.sys   Thu Jul 16 15:31:29 2009 (4A5E9F11)
fffff880`0470a000 fffff880`04710000   AsIO     AsIO.sys     Mon Aug 03 19:03:16 2009 (4A768BB4)
fffff880`00e1a000 fffff880`00e23000   atapi    atapi.sys    Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00e23000 fffff880`00e4d000   ataport  ataport.SYS  Tue Jul 14 11:19:52 2009 (4A5BC118)
fffff880`048d7000 fffff880`048f8000   AtiHdmi  AtiHdmi.sys  Fri Jul 24 18:33:11 2009 (4A6955A7)
fffff880`04ebe000 fffff880`054f7000   atikmdag atikmdag.sys Sat Sep 19 14:44:52 2009 (4AB445A4)
fffff880`01fe7000 fffff880`01fef000   AtiPcie  AtiPcie.sys  Wed May 06 03:00:22 2009 (4A005486)
fffff880`032a6000 fffff880`032ad000   Beep     Beep.SYS     Tue Jul 14 12:00:13 2009 (4A5BCA8D)
fffff880`046f9000 fffff880`0470a000   blbdrive blbdrive.sys Tue Jul 14 11:35:59 2009 (4A5BC4DF)
fffff880`040cf000 fffff880`040ed000   bowser   bowser.sys   Tue Jul 14 11:23:50 2009 (4A5BC206)
fffff960`00740000 fffff960`00767000   cdd      cdd.dll      unavailable (00000000)
fffff880`00cc0000 fffff880`00cea000   cdrom    cdrom.sys    Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Tue Jul 14 13:32:13 2009 (4A5BE01D)
fffff880`00dc7000 fffff880`00df7000   CLASSPNP CLASSPNP.SYS Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00d0d000 fffff880`00d6b000   CLFS     CLFS.SYS     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`01120000 fffff880`01193000   cng      cng.sys      Tue Jul 14 11:49:40 2009 (4A5BC814)
fffff880`047b2000 fffff880`047c2000   CompositeBus CompositeBus.sys Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`061e8000 fffff880`061f6000   crashdmp crashdmp.sys Tue Jul 14 12:01:01 2009 (4A5BCABD)
fffff880`04658000 fffff880`046db000   csc      csc.sys      Tue Jul 14 11:24:26 2009 (4A5BC22A)
fffff880`046db000 fffff880`046f9000   dfsc     dfsc.sys     Tue Jul 14 11:23:44 2009 (4A5BC200)
fffff880`045a1000 fffff880`045b0000   discache discache.sys Tue Jul 14 11:37:18 2009 (4A5BC52E)
fffff880`01fd1000 fffff880`01fe7000   disk     disk.sys     Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`04935000 fffff880`04957000   drmk     drmk.sys     Tue Jul 14 13:01:25 2009 (4A5BD8E5)
fffff880`0600c000 fffff880`06015000   dump_atapi dump_atapi.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`06000000 fffff880`0600c000   dump_dumpata dump_dumpata.sys Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`06015000 fffff880`06028000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 11:21:51 2009 (4A5BC18F)
fffff880`061dc000 fffff880`061e8000   Dxapi    Dxapi.sys    Tue Jul 14 11:38:28 2009 (4A5BC574)
fffff880`054f7000 fffff880`055eb000   dxgkrnl  dxgkrnl.sys  Wed Jan 26 17:22:56 2011 (4D3FA1A0)
fffff880`04e00000 fffff880`04e46000   dxgmms1  dxgmms1.sys  Wed Jan 26 17:22:12 2011 (4D3FA174)
fffff880`010ae000 fffff880`010c2000   fileinfo fileinfo.sys Tue Jul 14 11:34:25 2009 (4A5BC481)
fffff880`01062000 fffff880`010ae000   fltmgr   fltmgr.sys   Tue Jul 14 11:19:59 2009 (4A5BC11F)
fffff880`013e4000 fffff880`013ee000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 11:19:45 2009 (4A5BC111)
fffff880`01f97000 fffff880`01fd1000   fvevol   fvevol.sys   Sat Sep 26 14:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Tue Jul 14 11:21:08 2009 (4A5BC164)
fffff880`04e6a000 fffff880`04e77000   GEARAspiWDM GEARAspiWDM.sys Tue May 19 00:17:04 2009 (4A1151C0)
fffff800`02a18000 fffff800`02a61000   hal      hal.dll      Tue Jul 14 13:27:36 2009 (4A5BDF08)
fffff880`04e46000 fffff880`04e6a000   HDAudBus HDAudBus.sys Tue Jul 14 12:06:13 2009 (4A5BCBF5)
fffff880`0496b000 fffff880`04984000   HIDCLASS HIDCLASS.SYS Tue Jul 14 12:06:21 2009 (4A5BCBFD)
fffff880`06028000 fffff880`06030080   HIDPARSE HIDPARSE.SYS Tue Jul 14 12:06:17 2009 (4A5BCBF9)
fffff880`0495d000 fffff880`0496b000   hidusb   hidusb.sys   Tue Jul 14 12:06:22 2009 (4A5BCBFE)
fffff880`04007000 fffff880`040cf000   HTTP     HTTP.sys     Tue Jul 14 11:22:16 2009 (4A5BC1A8)
fffff880`01f8e000 fffff880`01f97000   hwpolicy hwpolicy.sys Tue Jul 14 11:19:22 2009 (4A5BC0FA)
fffff880`045eb000 fffff880`045fa000   kbdclass kbdclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`04984000 fffff880`04992000   kbdhid   kbdhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff800`00bac000 fffff800`00bb6000   kdcom    kdcom.dll    Tue Jul 14 13:31:07 2009 (4A5BDFDB)
fffff880`0182f000 fffff880`01f8e000   kl1      kl1.sys      Thu Jun 10 01:34:19 2010 (4C0F985B)
fffff880`03352000 fffff880`03359000   kl2      kl2.sys      Thu Jun 10 01:24:47 2010 (4C0F961F)
fffff880`03207000 fffff880`0329d000   klif     klif.sys     Sat Aug 07 05:14:46 2010 (4C5C4306)
fffff880`044d5000 fffff880`044de000   klim6    klim6.sys    Fri Apr 23 03:07:24 2010 (4BD0662C)
fffff880`061f6000 fffff880`06200000   klmouflt klmouflt.sys Tue Nov 03 05:26:06 2009 (4AEF081E)
fffff880`04813000 fffff880`04856000   ks       ks.sys       Thu Mar 04 17:32:25 2010 (4B8F37D9)
fffff880`013b9000 fffff880`013d3000   ksecdd   ksecdd.sys   Tue Jul 14 11:20:54 2009 (4A5BC156)
fffff880`015d5000 fffff880`01600000   ksecpkg  ksecpkg.sys  Fri Dec 11 19:03:32 2009 (4B21E0B4)
fffff880`04957000 fffff880`0495c200   ksthunk  ksthunk.sys  Tue Jul 14 12:00:19 2009 (4A5BCA93)
fffff880`01800000 fffff880`01815000   lltdio   lltdio.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`049ad000 fffff880`049d0000   luafv    luafv.sys    Tue Jul 14 11:26:13 2009 (4A5BC295)
fffff880`00cec000 fffff880`00cf9000   mcupdate_AuthenticAMD mcupdate_AuthenticAMD.dll Tue Jul 14 13:29:09 2009 (4A5BDF65)
fffff880`0499f000 fffff880`049ad000   monitor  monitor.sys  Tue Jul 14 11:38:52 2009 (4A5BC58C)
fffff880`033e3000 fffff880`033f2000   mouclass mouclass.sys Tue Jul 14 11:19:50 2009 (4A5BC116)
fffff880`04992000 fffff880`0499f000   mouhid   mouhid.sys   Tue Jul 14 12:00:20 2009 (4A5BCA94)
fffff880`00e00000 fffff880`00e1a000   mountmgr mountmgr.sys Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`040ed000 fffff880`04105000   mpsdrv   mpsdrv.sys   Tue Jul 14 12:08:25 2009 (4A5BCC79)
fffff880`04105000 fffff880`04132000   mrxsmb   mrxsmb.sys   Sat Feb 27 20:52:19 2010 (4B88CF33)
fffff880`04132000 fffff880`04180000   mrxsmb10 mrxsmb10.sys Sat Feb 27 20:52:28 2010 (4B88CF3C)
fffff880`04180000 fffff880`041a3000   mrxsmb20 mrxsmb20.sys Sat Feb 27 20:52:26 2010 (4B88CF3A)
fffff880`0330b000 fffff880`03316000   Msfs     Msfs.SYS     Tue Jul 14 11:19:47 2009 (4A5BC113)
fffff880`00f61000 fffff880`00f6b000   msisadrv msisadrv.sys Tue Jul 14 11:19:26 2009 (4A5BC0FE)
fffff880`010c2000 fffff880`01120000   msrpc    msrpc.sys    Tue Jul 14 11:21:32 2009 (4A5BC17C)
fffff880`04596000 fffff880`045a1000   mssmbios mssmbios.sys Tue Jul 14 11:31:10 2009 (4A5BC3BE)
fffff880`01462000 fffff880`01474000   mup      mup.sys      Tue Jul 14 11:23:45 2009 (4A5BC201)
fffff880`01483000 fffff880`01575000   ndis     ndis.sys     Tue Jul 14 11:21:40 2009 (4A5BC184)
fffff880`045b0000 fffff880`045bc000   ndistapi ndistapi.sys Tue Jul 14 12:10:00 2009 (4A5BCCD8)
fffff880`045bc000 fffff880`045eb000   ndiswan  ndiswan.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`048c2000 fffff880`048d7000   NDProxy  NDProxy.SYS  Tue Jul 14 12:10:05 2009 (4A5BCCDD)
fffff880`044de000 fffff880`044ed000   netbios  netbios.sys  Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff880`04461000 fffff880`044a6000   netbt    netbt.sys    Tue Jul 14 11:21:28 2009 (4A5BC178)
fffff880`01575000 fffff880`015d5000   NETIO    NETIO.SYS    Tue Jul 14 11:21:46 2009 (4A5BC18A)
fffff880`03316000 fffff880`03327000   Npfs     Npfs.SYS     Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`0458a000 fffff880`04596000   nsiproxy nsiproxy.sys Tue Jul 14 11:21:02 2009 (4A5BC15E)
fffff800`02a61000 fffff800`0303e000   nt       ntkrnlmp.exe Wed Oct 27 15:43:09 2010 (4CC791BD)
fffff880`01216000 fffff880`013b9000   Ntfs     Ntfs.sys     Tue Jul 14 11:20:47 2009 (4A5BC14F)
fffff880`0329d000 fffff880`032a6000   Null     Null.SYS     Tue Jul 14 11:19:37 2009 (4A5BC109)
fffff880`044af000 fffff880`044d5000   pacer    pacer.sys    Tue Jul 14 12:09:41 2009 (4A5BCCC5)
fffff880`04e93000 fffff880`04eb0000   parport  parport.sys  Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`00fab000 fffff880`00fc0000   partmgr  partmgr.sys  Tue Jul 14 11:19:58 2009 (4A5BC11E)
fffff880`00f6b000 fffff880`00f9e000   pci      pci.sys      Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`00fd5000 fffff880`00fdc000   pciide   pciide.sys   Tue Jul 14 11:19:49 2009 (4A5BC115)
fffff880`00fdc000 fffff880`00fec000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 11:19:48 2009 (4A5BC114)
fffff880`013d3000 fffff880`013e4000   pcw      pcw.sys      Tue Jul 14 11:19:27 2009 (4A5BC0FF)
fffff880`06681000 fffff880`06727000   peauth   peauth.sys   Tue Jul 14 13:01:19 2009 (4A5BD8DF)
fffff880`048f8000 fffff880`04935000   portcls  portcls.sys  Tue Jul 14 12:06:27 2009 (4A5BCC03)
fffff880`00cf9000 fffff880`00d0d000   PSHED    PSHED.dll    Tue Jul 14 13:32:23 2009 (4A5BE027)
fffff880`047d8000 fffff880`047fc000   rasl2tp  rasl2tp.sys  Tue Jul 14 12:10:11 2009 (4A5BCCE3)
fffff880`04400000 fffff880`0441b000   raspppoe raspppoe.sys Tue Jul 14 12:10:17 2009 (4A5BCCE9)
fffff880`0441b000 fffff880`0443c000   raspptp  raspptp.sys  Tue Jul 14 12:10:18 2009 (4A5BCCEA)
fffff880`0443c000 fffff880`04456000   rassstp  rassstp.sys  Tue Jul 14 12:10:25 2009 (4A5BCCF1)
fffff880`04539000 fffff880`0458a000   rdbss    rdbss.sys    Tue Jul 14 11:24:09 2009 (4A5BC219)
fffff880`04456000 fffff880`04461000   rdpbus   rdpbus.sys   Tue Jul 14 12:17:46 2009 (4A5BCEAA)
fffff880`032f0000 fffff880`032f9000   RDPCDD   RDPCDD.sys   Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`032f9000 fffff880`03302000   rdpencdd rdpencdd.sys Tue Jul 14 12:16:34 2009 (4A5BCE62)
fffff880`03302000 fffff880`0330b000   rdprefmp rdprefmp.sys Tue Jul 14 12:16:35 2009 (4A5BCE63)
fffff880`01000000 fffff880`0103a000   rdyboost rdyboost.sys Tue Jul 14 11:34:34 2009 (4A5BC48A)
fffff880`01815000 fffff880`0182d000   rspndr   rspndr.sys   Tue Jul 14 12:08:50 2009 (4A5BCC92)
fffff880`0474b000 fffff880`047b2000   Rt64win7 Rt64win7.sys Fri Jan 21 20:34:00 2011 (4D3936E8)
fffff880`06727000 fffff880`06732000   secdrv   secdrv.SYS   Thu Sep 14 01:18:38 2006 (4508052E)
fffff880`055eb000 fffff880`055f7000   serenum  serenum.sys  Tue Jul 14 12:00:33 2009 (4A5BCAA1)
fffff880`044ed000 fffff880`0450a000   serial   serial.sys   Tue Jul 14 12:00:40 2009 (4A5BCAA8)
fffff880`0145a000 fffff880`01462000   spldr    spldr.sys    Tue May 12 04:56:27 2009 (4A0858BB)
fffff880`06a27000 fffff880`06abd000   srv      srv.sys      Fri Aug 27 15:38:00 2010 (4C773318)
fffff880`06771000 fffff880`067d8000   srv2     srv2.sys     Fri Aug 27 15:37:46 2010 (4C77330A)
fffff880`06732000 fffff880`0675f000   srvnet   srvnet.sys   Fri Aug 27 15:37:24 2010 (4C7732F4)
fffff880`04eb8000 fffff880`04eb9480   swenum   swenum.sys   Tue Jul 14 12:00:18 2009 (4A5BCA92)
fffff880`01603000 fffff880`01800000   tcpip    tcpip.sys    Mon Jun 14 15:39:04 2010 (4C15A458)
fffff880`0675f000 fffff880`06771000   tcpipreg tcpipreg.sys Tue Jul 14 12:09:49 2009 (4A5BCCCD)
fffff880`03345000 fffff880`03352000   TDI      TDI.SYS      Tue Jul 14 11:21:18 2009 (4A5BC16E)
fffff880`03327000 fffff880`03345000   tdx      tdx.sys      Tue Jul 14 11:21:15 2009 (4A5BC16B)
fffff880`04525000 fffff880`04539000   termdd   termdd.sys   Tue Jul 14 12:16:36 2009 (4A5BCE64)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04710000 fffff880`04736000   tunnel   tunnel.sys   Tue Jul 14 12:09:37 2009 (4A5BCCC1)
fffff880`04856000 fffff880`04868000   umbus    umbus.sys    Tue Jul 14 12:06:56 2009 (4A5BCC20)
fffff880`06031000 fffff880`06032f00   USBD     USBD.SYS     Tue Jul 14 12:06:23 2009 (4A5BCBFF)
fffff880`04e82000 fffff880`04e93000   usbehci  usbehci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`04868000 fffff880`048c2000   usbhub   usbhub.sys   Tue Jul 14 12:07:09 2009 (4A5BCC2D)
fffff880`04e77000 fffff880`04e82000   usbohci  usbohci.sys  Tue Jul 14 12:06:30 2009 (4A5BCC06)
fffff880`04600000 fffff880`04656000   USBPORT  USBPORT.SYS  Tue Jul 14 12:06:31 2009 (4A5BCC07)
fffff880`00f9e000 fffff880`00fab000   vdrvroot vdrvroot.sys Tue Jul 14 12:01:31 2009 (4A5BCADB)
fffff880`032ad000 fffff880`032bb000   vga      vga.sys      Tue Jul 14 11:38:47 2009 (4A5BC587)
fffff880`06034000 fffff880`061dc000   viahduaa viahduaa.sys Wed Oct 21 16:30:30 2009 (4ADE8056)
fffff880`032bb000 fffff880`032e0000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 11:38:51 2009 (4A5BC58B)
fffff880`0144a000 fffff880`0145a000   vmstorfl vmstorfl.sys Tue Jul 14 11:42:54 2009 (4A5BC67E)
fffff880`00fc0000 fffff880`00fd5000   volmgr   volmgr.sys   Tue Jul 14 11:19:57 2009 (4A5BC11D)
fffff880`00d6b000 fffff880`00dc7000   volmgrx  volmgrx.sys  Tue Jul 14 11:20:33 2009 (4A5BC141)
fffff880`01193000 fffff880`011df000   volsnap  volsnap.sys  Tue Jul 14 11:20:08 2009 (4A5BC128)
fffff880`0450a000 fffff880`04525000   wanarp   wanarp.sys   Tue Jul 14 12:10:21 2009 (4A5BCCED)
fffff880`032e0000 fffff880`032f0000   watchdog watchdog.sys Tue Jul 14 11:37:35 2009 (4A5BC53F)
fffff880`00e4e000 fffff880`00ef2000   Wdf01000 Wdf01000.sys Tue Jul 14 11:22:07 2009 (4A5BC19F)
fffff880`00ef2000 fffff880`00f01000   WDFLDR   WDFLDR.SYS   Tue Jul 14 11:19:54 2009 (4A5BC11A)
fffff880`044a6000 fffff880`044af000   wfplwf   wfplwf.sys   Tue Jul 14 12:09:26 2009 (4A5BCCB6)
fffff960`00080000 fffff960`00390000   win32k   win32k.sys   unavailable (00000000)
fffff880`055f7000 fffff880`05600000   wmiacpi  wmiacpi.sys  Tue Jul 14 11:31:02 2009 (4A5BC3B6)
fffff880`00f58000 fffff880`00f61000   WMILIB   WMILIB.SYS   Tue Jul 14 11:19:51 2009 (4A5BC117)
fffff880`049d0000 fffff880`049f1000   WudfPf   WudfPf.sys   Tue Jul 14 12:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`01fef000 fffff880`01ffd000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`01800000 fffff880`0180c000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000C000
fffff880`0180c000 fffff880`01815000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00009000
fffff880`01815000 fffff880`01828000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000

ComputerShop · Mar 31, 2011

Hi Dean,

Thanks for replying. I have activated the driver verifier, as well as installed all Windows 7 Updates. I have attempted to install the Windows 7 SP1 update, but it has failed on two occasions. My understanding of Win7 SP1 was that it is an accumulation of all the previous critical and security updates, and that if you have already installed these, there is no reason to install SP1. I am, however, attempting a 3rd install of SP1 to ensure nothing was missed.

I will reply again if/when I have additional information. Thanks again.

BC

ComputerShop · Apr 4, 2011

Updated DMP files with Verifier enabled

Hi Dean,

After enabling the Verifier in Win 7, and working the PC to several BSOD reboots, the results in the DMP files are all over the place. Nothing seems consistent. I'm using BluescreenView to view the DMP files.

Also, Service Pack 1 will NOT install on this PC after numerous attempts. However, all other updates are installed.

I have attached a zip archive with the .dmp files enclosed.

Thanks

BC

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