Solved Bccode 124

[timotimo]

i suddenly discover my system shutting down by itself generating error below
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057



pls how do i resolve this

 

[Pauly]

Hello timotimo, Welcome to SF

Have a read of this for instructions on how to ask for help with a blue screen event http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html after you upload dumps some more specific advice may be available

In the mean time have a look at this http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

 

[timotimo]

i really appreciate your response.the required is attached accordingly

 

[timotimo]

BSOD when browsing

Please i will appreciate your assistance in restoring back my system
recently i discover the system will just shutdown itself when i'm browsing to bring out the blue screen,i've collected neccessary information below as attachment

 

[koolkat77]

Uninstall Norton & Avast!:

[LIST=1]
[*]Start Menu\Programs\Norton	ALIKUMONDAY-HP\ALIKU MONDAY:Start Menu\Programs\Norton	ALIKUMONDAY-HP\ALIKU MONDAY
[*]Start Menu\Programs\avast! Free Antivirus	Public:Start Menu\Programs\avast! Free Antivirus	Public
[/LIST]

They contribute in BSOD-s.

• avast! Uninstall Utility | Download aswClear for avast! Removal
• Norton Removal Tool

MSE is recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software:-

1. Microsoft Security Essentials - Free Antivirus for Windows
2. Malwarebytes - Free
3. http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html
​

:warn: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Update the following drivers:

[FONT="Consolas"]lmvm netr28x
start             end                 module name
fffff880`07a9f000 fffff880`07b89000   netr28x  T (no symbols)           
    Loaded symbol image file: netr28x.sys
    Image path: \SystemRoot\system32\DRIVERS\netr28x.sys
    Image name: netr28x.sys
    Timestamp:        Tue Jun 29 07:00:33 2010 (4C2945B1)
    CheckSum:         000E35B0
    ImageSize:        000EA000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
lmvm iaStor
start             end                 module name
fffff880`0121d000 fffff880`01427000   iaStor   T (no symbols)           
    Loaded symbol image file: iaStor.sys
    Image path: \SystemRoot\system32\DRIVERS\iaStor.sys
    Image name: iaStor.sys
    Timestamp:        Thu Mar 04 08:51:31 2010 (4B8F2033)
    CheckSum:         0008BE3A
    ImageSize:        0020A000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4[/FONT]

1. iaStor.sys
2. netr28x.sys

---

Go to this link: Intel® Driver Update Utility Check the system for latest updates. Download and install them.

---

Run the System File Checker. It allows the user to scan for and restore corruptions in Windows system files.

• 
  1. Click on the rb:
  2. Type CMD on Search
  3. Left click and Run as Administrator
  4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

---

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

---

Upload a screenshot of your hard disk using crystal disk info and summary tab using speccy:

• Speccy - System Information - Free Download
• CrystalDiskInfo - Software - Crystal Dew World
• http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html

---

Free up the start-up, nothing except the antivirus is usually needed:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

Postback results.

 

[timotimo]

Really appreciate your contribution,i will act accordingly.thanks

 

[koolkat77]

You're welcome.

Look forward to your results.

 

[timotimo]

update of what have done so far :
1. successfully remove avast and norton using the tools specified
2. completed the system file checker,the verification looks ok,however an attachment is included for any recommendation
3. disk checked,leaving both boxes unchecked and it looks ok,it says no error were found in the disk,it is ready to use

CHALLENGES:
1. updating the drivers is a bit difficult,i mostly do it through automatic update.
-ralinks:i couldnt get rt2860 for win7
-storage:downloaded but dont know how to do the installation
2. some days ago while trying to powered up my system,i saw an error message at bootup saying unsupported wireless LAN and powered down and later powered up again and the error didnt come up.presently,i discovered the wireless LAN is disabled and all attempt to enable it proves abortive.i think this information may likely be important.

3. scan is yet to be completed

 

[koolkat77]

Intel Rapid Storage:

• http://www.sevenforums.com/drivers/60604-intel-rapid-storage-technology.html

As instructed by Paul already, you should follow the steps on:

• http://www.sevenforums.com/crash-lockup-debug-how/35349-stop-0x124-what-means-what-try.html

PS: Any BSOD-s so far?

 

[timotimo]

thank so much,i had it once today meaning it has greatly reduced.i believe the system is getting ok.following the instruction stop 0x124,i feel the wireless card may be bad but i actually need ways to confirm if it is bad or just need a driver.
i'm still scanning the system.when i finish i will update you

 

[koolkat77]

thank so much,i had it once today meaning it has greatly reduced.i believe the system is getting ok.following the instruction stop 0x124,i feel the wireless card may be bad but i actually need ways to confirm if it is bad or just need a driver.
i'm still scanning the system.when i finish i will update you

Take your time.

 

[timotimo]

i eventually removed the wireless card few days ago and for more than three days now i've not had the bluescreen, i can conclude that the system is now ok.thanks to all

 

[Pauly]

Glad to hear you got it sorted mate