Solved BF4 BSOD (Roccat mouse?)

charkzilla20

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A few minutes ago, I got a BSOD palying Battlefield 4. I haven't seen a bsod since i stopped overclocking 8+ months ago. The cpu and everything are not overclocked, and are on stock settings in the bios. I suspect it's the new Mouse i got today: the Roccat Kone XTD. I installed the latest driver and used the software to set up and experiment with profiles and such. Then about 10 minutes into a game, I toggled the profiles and dpi a few times and the game froze and immediately went to bsod. I have since gone back to my old mouse, and uninstalled the new mouse drivers and software our of fear that they're causing it. Here's a picture:
View attachment 327025

I do have bluescreenview, but I don't know how to do it, or attach any info about it :/
Can anyone help? Bluescreens freak me out because I rely on this pc for everything.

Thanks guys so much.

Edit: I found how to attach the log thing. So here it is. View attachment 327031

Edit 2: after uninstalling new mouse stuff, I started playing bf4 again, and It froze after about 5 minutes, but this time no BSOD, just a "Battlefield 4 has stopped working" message and closed it with task manager. So could it just be Bf4? I was playing it earlier today with no issues. Installing the mouse software started this it seems...

Edit 3: I restarted the PC and performed a Repair Game of bf4 from Origin just in case it was a game bug. After that, I played for the past 20 minutes without any freeze or bsod. Does that mean I possibly fixed it?
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
I made her myself :)
OS
Windows 7 Professional
CPU
Intel i5-4670k
Motherboard
Asus Z87-Pro
Memory
G.SKILL Ripjaws X Series 16GB 1600mhz (F3-1600C9D-16GXM)
Graphics Card(s)
EVGA GTX770 SC ACX 2gb
Monitor(s) Displays
Acer H236HLbid 23" ips 5ms GTG
Screen Resolution
1080p
Hard Drives
-128gb Samsung 840 Pro (C drive with OS)
-1tb WD Black 7200rpm 64mb WD1002FAEX (music, programs, files, etc.)
-120gb Samsung 840 evo (games)
PSU
SeaSonic M12II 750watt
Case
Coolermaster HAF 922 all black, usb 3.0
Cooling
CPU: CM hyper 212 evo with push-pull Cougar Vortex fans
Keyboard
CM Storm QuickFire TK (brown switch mechanical)
Mouse
perixx mx-2000
Internet Speed
21Mb/s down, 2Mb/s up (on a good day)
Antivirus
Malwarebytes and Microsoft Security Essentials
Browser
Chrome
Other Info
Fans on case: front 200mm in, top 200mm out, x2 side 120mm in (cougar vortex), rear 120mm out

I've never seen my cpu go above 40c and my card above 60c even with intense games or benchmarks
I don't overclock anything, as I rely on this machine too much for other things to risk it getting fried.
Ok and update.
Today I updated the bios and chipset to the latest versions as supplied by the Mobo manufacturer (Asus). I also ran memtest86+ for a single pass, and found no issues. I ran prime95 for about an hour, just to see if any quick problems came up, and none did. I'm still on stock clocks. So far no BSOD with a half hour of game.
I also set the bios to run the default xmp profile for my 1600mhz ram. I'm not sure if I did that before...

I suspect that it could either be the mouse itself, or possibly the new mouse's software interfering with the old mouses software, but is that even possible?
Today and tomorrow, I'll test it with and without the mouse, and see if any issues come up.

Edit:
I also thought that this could be a random occurrence of my mobo not supplying enough voltage to the cpu in an effort to save power like a built in power saving mode. Why it happened now instead of anytime in the past months is simply because of randomness. Just a possibility.
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
I made her myself :)
OS
Windows 7 Professional
CPU
Intel i5-4670k
Motherboard
Asus Z87-Pro
Memory
G.SKILL Ripjaws X Series 16GB 1600mhz (F3-1600C9D-16GXM)
Graphics Card(s)
EVGA GTX770 SC ACX 2gb
Monitor(s) Displays
Acer H236HLbid 23" ips 5ms GTG
Screen Resolution
1080p
Hard Drives
-128gb Samsung 840 Pro (C drive with OS)
-1tb WD Black 7200rpm 64mb WD1002FAEX (music, programs, files, etc.)
-120gb Samsung 840 evo (games)
PSU
SeaSonic M12II 750watt
Case
Coolermaster HAF 922 all black, usb 3.0
Cooling
CPU: CM hyper 212 evo with push-pull Cougar Vortex fans
Keyboard
CM Storm QuickFire TK (brown switch mechanical)
Mouse
perixx mx-2000
Internet Speed
21Mb/s down, 2Mb/s up (on a good day)
Antivirus
Malwarebytes and Microsoft Security Essentials
Browser
Chrome
Other Info
Fans on case: front 200mm in, top 200mm out, x2 side 120mm in (cougar vortex), rear 120mm out

I've never seen my cpu go above 40c and my card above 60c even with intense games or benchmarks
I don't overclock anything, as I rely on this machine too much for other things to risk it getting fried.
Today I spent about an hour and a half in game with the new mouse but without the driver and customization from the mouse software. I'm going to also try it with the mouse software installed and customized now. If i get a bsod after mouse software customization, then I think there's my culprit.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
I made her myself :)
OS
Windows 7 Professional
CPU
Intel i5-4670k
Motherboard
Asus Z87-Pro
Memory
G.SKILL Ripjaws X Series 16GB 1600mhz (F3-1600C9D-16GXM)
Graphics Card(s)
EVGA GTX770 SC ACX 2gb
Monitor(s) Displays
Acer H236HLbid 23" ips 5ms GTG
Screen Resolution
1080p
Hard Drives
-128gb Samsung 840 Pro (C drive with OS)
-1tb WD Black 7200rpm 64mb WD1002FAEX (music, programs, files, etc.)
-120gb Samsung 840 evo (games)
PSU
SeaSonic M12II 750watt
Case
Coolermaster HAF 922 all black, usb 3.0
Cooling
CPU: CM hyper 212 evo with push-pull Cougar Vortex fans
Keyboard
CM Storm QuickFire TK (brown switch mechanical)
Mouse
perixx mx-2000
Internet Speed
21Mb/s down, 2Mb/s up (on a good day)
Antivirus
Malwarebytes and Microsoft Security Essentials
Browser
Chrome
Other Info
Fans on case: front 200mm in, top 200mm out, x2 side 120mm in (cougar vortex), rear 120mm out

I've never seen my cpu go above 40c and my card above 60c even with intense games or benchmarks
I don't overclock anything, as I rely on this machine too much for other things to risk it getting fried.
Alrighty, a couple hours of normal gaming with the new mouse and new mouse software minus the old mouse software, and no problems :)
love the new mouse.
I think that the updated chipset drivers did some good things.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
I made her myself :)
OS
Windows 7 Professional
CPU
Intel i5-4670k
Motherboard
Asus Z87-Pro
Memory
G.SKILL Ripjaws X Series 16GB 1600mhz (F3-1600C9D-16GXM)
Graphics Card(s)
EVGA GTX770 SC ACX 2gb
Monitor(s) Displays
Acer H236HLbid 23" ips 5ms GTG
Screen Resolution
1080p
Hard Drives
-128gb Samsung 840 Pro (C drive with OS)
-1tb WD Black 7200rpm 64mb WD1002FAEX (music, programs, files, etc.)
-120gb Samsung 840 evo (games)
PSU
SeaSonic M12II 750watt
Case
Coolermaster HAF 922 all black, usb 3.0
Cooling
CPU: CM hyper 212 evo with push-pull Cougar Vortex fans
Keyboard
CM Storm QuickFire TK (brown switch mechanical)
Mouse
perixx mx-2000
Internet Speed
21Mb/s down, 2Mb/s up (on a good day)
Antivirus
Malwarebytes and Microsoft Security Essentials
Browser
Chrome
Other Info
Fans on case: front 200mm in, top 200mm out, x2 side 120mm in (cougar vortex), rear 120mm out

I've never seen my cpu go above 40c and my card above 60c even with intense games or benchmarks
I don't overclock anything, as I rely on this machine too much for other things to risk it getting fried.
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