Big Problem Please Help!

[Reverence]

Hello I been playing a game on my laptop and suddently my screen went weird colours and my windows just crushed.

After I start it I have !!!! all over my screen and strange colours.

Is that means that my graphic card burn ? But I smell it and I dont smell any burn inside.

I attached the crush info from windows.

Please help and hope to have replies soon.

1 more thing to add I am running now on safe mode and my laptop so hot usually is not hot when I dont play games but right now is so hot.

 

[richc46]

Hello I been playing a game on my laptop and suddently my screen went weird colours and my windows just crushed.

After I start it I have !!!! all over my screen and strange colours.

Is that means that my graphic card burn ? But I smell it and I dont smell any burn inside.

I attached the crush info from windows.

Please help and hope to have replies soon.

1 more thing to add I am running now on safe mode and my laptop so hot usually is not hot when I dont play games but right now is so hot.

To be honest, I do not know much about graphic cards, but I think that your computer is over heating. Cause, can be many things, but the most likely, cooling system is defective, or you never cleaned out your computer and there is enough dust to build a nest and finally power supply problems. Make sure your computer gets enough ventilation and finally keep it away from heat sources.

 

[Jonathan_King]

Try using Speedfan to monitor temperatures. With the exception of the GPU, it should not be getting above 70C. The GPU can usually get up to 100C.

 

[Reverence]

I am trying to install speedfan I get "Runtime error 217 at 004DB2F4"

 

[Jonathan_King]

What anti-virus are you using? Try running Malwarebytes to see if you're infected.

 

[magicK]

Turn off the damn laptop and let it cool. While you do this go and purchase a "cooling pad" for it Targus - Laptop Chill Mat - Gray - PA248U1. Then make me a cup of coffee.

 

[Jonathan_King]

Well, don't buy anything until you know is is a heat problem.

 

[magicK]

Idk, I think every single laptop owner should have a cooling pad because its a pain in the ass to change a fan in a lappy and if your lappy fans are constantly spinning chances are they'll die quicker.

To me this sounds like one of the three: Fan issue, RAM issue, or GPU issue. Make sure the fan(s) are spinning...

 

[Reverence]

Ok guys after a reboot speedfant worked.

But weird thing I attached the screen shot from speed fant there are no GPU temp

 

[Jonathan_King]

Try going under Configure and see if it is set to not display.

 

[magicK]

Ok now find out what "temp 1" is and google the "normal" running temp for that device. If its a big diff then thats your problem.

 

[Jonathan_King]

Those temperatures are fine. All the flame icon means is that Speedfan is set so that it activates the fans if temps get up that high, when automatic fan speed is selected.

 

[magicK]

Ah, my bad.

How is the computer running now??

 

[Reverence]

Well windows only working on safe mode.

I still have "!" All over my screen and weird colour when I start my laptop.

And there is no configuration to set GPU is just missing from the check.

The laptop got cooler but now when I use it is becomming hot again

But if graphic card is burned how I still can join safe mode?

 

[Jonathan_King]

Try doing a Startup Repair. See if that helps.

 

[Reverence]

But the problem is not with windows startup is with the laptop startup. Something is wrong:/

 

[Jonathan_King]

If it boots up in Safe Mode, it almost sounds like a Windows problem.

You know, I really don't know the answer. I am out of ideas already. I am really just waiting for someone else who knows what they are talking about to post.

 

[richc46]

But the problem is not with windows startup is with the laptop startup. Something is wrong:/

Yes, something is wrong and we have to find out what it is. Take your time, dont panic and listen to those who try to help; the problem will be resolved.

 

[Gornot]

But if graphic card is burned how I still can join safe mode?

The safe mode doesn't use the graphics card at all, if I'm correct.
Perhaps the best thing to do it to get the PC serviced and see what the problem is. If you smelled something strange and think the card is damaged, it probably is just that, especially if it's not listed in Speedfan... Just curiosity, but did you check the Device Manager if the card is listed?

 

[Reverence]

Yes the card is listed on the device manager.