Solved Big problem with computer

[Microsoft342414]

I am having a big problem with my desktop. It does not finish installing windows live essentials and I'm running a system scan for errors on its hard drive and its stuck at 16 percent. Its a windows 7 home premium 64-bit HP Pavillion.

 

[Microsoft342414]

Change that, even worse. After about 5 minutes after boot up you think it working fine then you go and do anything on it and it completely locks up, I have had to restart it 3 times now!

 

[ignatzatsonic]

"System scan"-------do you mean chkdsk?

How long has it been stalled? I'd be inclined to let it run for at least overnight.

You could also download and run the disk utility from hard drive manufacturer--Seagate, Western Digital, or whoever made the drive.

Windows Live Essentials...........is that something that you downloaded to your hard drive and then attempted to install from the hard drive? Or is it something that is installed directly from a Microsoft server? Did you get any sort of on-screen error message about the installation failure?

 

[RolandJS]

Can you try booting into Safe Mode and do the Start-Restart a couple of times? That might help clear the way back into normal Windows. If you have the Windows DVD, maybe Startup Repair may also help.

 

[Microsoft342414]

To ignatzatsonic
sfc /scannow, system file checker. From the Microsoft download website. Trying to install it to my hard drive.

 

[Microsoft342414]

To RolandJS
I have tried that it got stuck in startup repair I had to reinstall windows

 

[Boozad]

To ignatzatsonic
sfc /scannow, system file checker. From the Microsoft download website. Trying to install it to my hard drive.

You don't need to download it, just open an elevated command prompt then type in sfc /scannow and hit enter.

 

[ignatzatsonic]

To RolandJS
I have tried that it got stuck in startup repair I had to reinstall windows

You reinstalled Windows.

Did that resolve the problems?

What problems do you still have AFTER the fresh Windows installation? Whatever they are, I'd guess they are related to hardware.

 

[Microsoft342414]

Windows keeps locking up then I have to force the computer to shut off

 

[Microsoft342414]

To Boozad
I have it locks up at 16 percent

 

[RolandJS]

What happens if the only things powered up are: computer, monitor, keyboard, mouse, no other external devices?

 

[Microsoft342414]

Still locking up, the only other thing I have is the speakers

 

[Microsoft342414]

It turns on and off sleep mode fine

 

[Microsoft342414]

This is not normal

 

[ignatzatsonic]

All of this AFTER you just did a clean install of Windows?

 

[Microsoft342414]

Yes I did the clean install at few days ago

 

[ignatzatsonic]

Was your install disc purchased from a retail store? Ebay? A burn from an ISO? A borrowed DVD?

Were you able to successfully activate Windows on this new install?

I'd confirm there are no hard disk issues by running the drive manufacturer's disk tool

 

[Microsoft342414]

Best buy I think, yes I was able to activate the installation. What would the drive manufacturer disk tool be?

 

[ignatzatsonic]

Best buy I think, yes I was able to activate the installation. What would the drive manufacturer disk tool be?

Depends on who made the drive. Each manufacturer has its own tool downloadable from their web site.

Seagate tool is called Seatools.

Western Digital tool is called Data Lifeguard.

 

[Microsoft342414]

My hard drive is seagate