BIOS incomplete - it SLP-ped Acer's Repair Dept's mind

ottovr · Feb 16, 2012

Feb. 15 a low-left screen popup congratulated me on my latest Microsoft Security ESSENTIALS update - and at the same time reminded me of the fact that I had an illegitimate license! Well, thank you!!
The error code given was 0xC004F058.
Boy - was I intrigued!
A month ago my computer retail outlet had shown me that my newly restored Acer 7740 G was OK after they had received it back from Acer's Repair Dept. after it had been gone for a month upon suddenly shorting out at the start of December. They had seen fit to replace the motherboard and the HDD, after only half a year of intensive use (I must admit - shortly after I had bought it had made a nasty 1 m fall flat on the carpet :cry:

).
After some looking up on the web and discussing results of this with this outlet it was established that Acer Repair had forgotten to properly SLIC and SLP the machine, and the three parties involved - Microsoft, Acer, and this outlet - saw no other way out than me having to hand in the laptop to Acer. Again. And then after having it back having to install every program etc. Again.
The shop contends that they cannot check whether after having the laptop back, the BIOS has been properly modified, so it could happen to me again. Is their contention correct?
I was wondering whether I could do something constructive myself in terms of SLIC-ing and SLP-ping; according to those 3 parties not as they contend that the part of the BIOS I would have to access is roped off.
I know what the new Product ID and CD Key are though.

Acer Aspire 7740G
Intel(R) Core(TM) i7 CPU M 620 @ 2.67GHz
BIOS Ver 1.00PARTTBL

NoelDP · Feb 17, 2012

Unfortunately not an unusual story
Please post an MGADiag report - it should tell us a lot.
To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- **in your own thread**, please
Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
How to Tell - Home

ottovr · Feb 17, 2012

Requested MGADiag report

The Windows version as on the COA-sticker: "Windows 7 Home Prem OA / Acer Group
Note: The Licensing Data section has been translated for posting here.

Code:

___________________________________________
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8B0DC525-5705-4A93-A1F4-70BCD2B935DB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
 
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
 
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
 
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
 
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: c:\program files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
 
File Scan Data-->
 
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8B0DC525-5705-4A93-A1F4-70BCD2B935DB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1112046155-3894644225-671227423</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7740G </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.27 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100729000000.000000+000</Date></BIOS><HWID>09AE3207018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 
 
Spsys.log Content: 0x80070002
 
Licensing Data-->
Version of Software Licensing-service: 6.1.7601.17514
 
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation-id: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application-id55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800006-02-1043-7601.0000-0472012
Installation-id010910127283231291084513490071225234191524182556289466
URL of processor certificate: [URL]http://go.microsoft.com/fwlink/?LinkID=88338[/URL]
URL of computer certificate: [URL]http://go.microsoft.com/fwlink/?LinkID=88339[/URL]
URL of used licence: [URL]http://go.microsoft.com/fwlink/?LinkID=88341[/URL]
URL of productcode certificate: [URL]http://go.microsoft.com/fwlink/?LinkID=88340[/URL]
Partial productcode: 7QJB7
Licencestatus: notified that Windows is not legitimate
Reason for notification: 0xC004F058.
Remaining number of new Windows-activations: 2
Trusted time: 17-2-2012 21:41:03
 
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2012 01:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
 
 
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAADAAAAAgABAAEA6GGOzeARJlqaUXarSsdiPfByvX4aWxbqXF0=
 
OEM Activation 1.0 Data-->
N/A
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information: 
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC 
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
DMAR INTEL CP_DALE 
SSDT PmRef CpuPm
 
 
-----------

Thanks Noel!

NoelDP · Feb 18, 2012

This is an edited report - plese post the original.

ottovr · Feb 18, 2012

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-WJ2H8-R6B6D-7QJB7
Windows Product Key Hash: ckKNc+BBPDWmo1LUlOkraNjlQ34=
Windows Product ID: 00359-OEM-8992687-00006
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8B0DC525-5705-4A93-A1F4-70BCD2B935DB}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: c:\program files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8B0DC525-5705-4A93-A1F4-70BCD2B935DB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QJB7</PKey><PID>00359-OEM-8992687-00006</PID><PIDType>2</PIDType><SID>S-1-5-21-1112046155-3894644225-671227423</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7740G </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.27 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100729000000.000000+000</Date></BIOS><HWID>09AE3207018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, HomePremium edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activerings-id: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00359-00178-926-800006-02-1043-7601.0000-0472012
Installatie-id010910127283231291084513490071225234191524182556289466
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: 7QJB7
Licentiestatus: gemeld dat Windows niet legitiem is
Reden van melding: 0xC004F058.
Resterend aantal nieuwe Windows-activeringen: 2
Vertrouwde tijd: 17-2-2012 21:41:03

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C533
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:16:2012 01:29
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAADAAAAAgABAAEA6GGOzeARJlqaUXarSsdiPfByvX4aWxbqXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
DMAR INTEL CP_DALE
SSDT PmRef CpuPm

NoelDP · Feb 18, 2012

Thanks

The problem is that the SLIC table in the BIOS isn't being properly read by the OS - and that table is required to be able to properly self-activate the OEM_SLP Key in use here.
The solution is to change the Key to the one on your COA sticker, using the Change Product Key link at the bottom of the System properties page, and activat that one - you may have to activate by phone.

ottovr · Feb 19, 2012

Below is the MGD Report after changing the Product Key as you advised.
I notice that one line didn't change: 'BIOS valid for OA 2.0: yes, but no Windows marker'.
I reinstalled and ran MS Essentials as the first sign of trouble came when an Essentials upgrade notification was accompanied by the message that my current Windows installation was illegitimate. Bot this only happened one month after I had my laptop back from ACER Repair.
I'm still wondering whether the product key change now, is enough for legitimization.

_____________________________________________________________

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-MKJBX-BBMKD-XJTXV
Windows Product Key Hash: fdQzAcj9mERKqqnp1b1EMDoLDek=
Windows Product ID: 00359-OEM-9806032-28388
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {8B0DC525-5705-4A93-A1F4-70BCD2B935DB}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.110622-1506
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: c:\program files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{8B0DC525-5705-4A93-A1F4-70BCD2B935DB}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XJTXV</PKey><PID>00359-OEM-9806032-28388</PID><PIDType>8</PIDType><SID>S-1-5-21-1112046155-3894644225-671227423</SID><SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7740G </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.27 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100729000000.000000+000</Date></BIOS><HWID>09AE3207018400FC</HWID><UserLCID>0413</UserLCID><SystemLCID>0413</SystemLCID><TimeZone>West-Europa (standaardtijd)(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514

Naam: Windows(R) 7, HomePremium edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activerings-id: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Toepassings-id55c92734-d682-4d71-983e-d6ec3f16059f
Uitgebreide PID: 00359-00196-060-328388-02-1043-7601.0000-0502012
Installatie-id000296643131184401768284934786357145636500461645513714
URL van processorcertificaat: http://go.microsoft.com/fwlink/?LinkID=88338
URL van computercertificaat: http://go.microsoft.com/fwlink/?LinkID=88339
URL van gebruikte licentie: http://go.microsoft.com/fwlink/?LinkID=88341
URL van productcodecertificaat: http://go.microsoft.com/fwlink/?LinkID=88340
Gedeeltelijke productcode: XJTXV
Licentiestatus: licentie
Resterend aantal nieuwe Windows-activeringen: 2
Vertrouwde tijd: 19-2-2012 15:42:04

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 2:19:2012 15:17
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAAADAAAAAgABAAEA6GGOzeARJlqaUXarSsdiPfByvX4aWxbqXF0=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
Windows marker version: N/A
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP INTEL CALPELLA
HPET INTEL CALPELLA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALPELLA
SLIC ACRSYS ACRPRDCT
DMAR INTEL CP_DALE
SSDT PmRef CpuPm

NoelDP · Feb 19, 2012

Yes, it is enough - you have the COA sticker on the right motherboard - it's simply that Acer forgot to properly flash the BIOS before installation (I've seen it happen a number of times with Acer - they seem to be particularly bad about this aspect of QC)

Everything looks fine now

Good Luck!

ottovr · Feb 19, 2012

Please tell me Noel, are there lines in the MGD Report that confirm the legitimacy status despite the Windows marker missing, and if so which lines?

NoelDP · Feb 19, 2012

Oh Gawd!
MGADiags are complex beasts - which I'm trying to create a few articles about in the WGA group to allow people to learn about.

Let's take your report and pull out and highlight the important bits as far as you are concerned.

Code:

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
 
[B]Validation Code: 0[/B]
[B]Cached Online Validation Code: 0x0[/B]
Windows Product Key: *****-*****-MKJBX-BBMKD-XJTXV
Windows Product Key Hash: fdQzAcj9mERKqqnp1b1EMDoLDek=
Windows Product ID: 00359-OEM-9806032-28388
Windows Product ID Type: 8
Windows License Type: [B]COA SLP[/B]
Windows OS version: 6.1.7601.2.00010300.1.0.003
 
 
[B]File Scan Data-->[/B]
 
Other data-->
SYSTEM><Manufacturer>Acer </Manufacturer><Model>Aspire 7740G </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies LTD</Manufacturer><Version>V1.27 </Version><SMBIOSVersion major="2" minor="6"/><Date>20100729000000.000000+000</Date></BIOS
 
Licensing Data-->
Versie van Software Licensing-service: 6.1.7601.17514
 
Naam: Windows(R) 7, HomePremium edition
Beschrijving: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Gedeeltelijke productcode: XJTXV
[B]Licentiestatus: licentie[/B]
Resterend aantal nieuwe Windows-activeringen: 2
Vertrouwde tijd: 19-2-2012 15:42:04
 
[B]Windows Activation Technologies-->[/B]
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
[B]Event Time Stamp: 2:19:2012 15:17[/B]
 
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no Windows marker
 
SLIC ACRSYS ACRPRDCT

I've boldened the critical pieces
Starting from the top....
The Validation Code shows that the system passed the test that MGADiag applied
The Cached Online Vaidation Code whows thatteh System has been validated online, and passed (but doesn't specify on what date!)

The Windows License Type shows that it's a COA Key from a Direct OEM (big-name manufacturer), as distinct to a Key from an OEM System Builder.

The fact that there is nothing in the File Scan Data shows that KB971033 is installed, and that its file-check couldn't find anything wrong - meaning that there is a reduced chance of a hacker's Activation Exploit being responsible for activation 'passing' - it's not infallible, but it's a good pointer.

The Licentiestatus shows that the native language isn't English! <g> - and also that the machine is licensed.

The Event Time Stamp shows that Validation occurredat 15:17 on 19th Feb 2012 (today) - 25 minutes before you ran the report ('Vertrouwde tijd')

The OEM Activation 2.0 Data is largely irrelevant, because the COA Key doesn't require any SLIC table at all, let alone the Windows Marker - but does at least show that a SLIC table is present, and that it's one for thhe same make of machine declared in the 'Other Data section' of the report. - demonstrating again that it's less likely to be the result of a hacker's exploit.

HTH?

ottovr · Feb 19, 2012

Thank you for all the details!
Assisted by those I want on a trek through internet and I think I understand now more about what happened. I had asked you for more details because I wanted to clarify seeming contradictions, as getting this installation right is very important to me - it spares me from later nasty surprises.

Windows License Type: COA SLP

I understand now that this COA is required, and provided for, only as a backup

[/CODE]I've boldened the critical pieces
Starting from the top....
The Validation Code shows that the system passed the test that MGADiag applied
The Cached Online Vaidation Code whows thatteh System has been validated online, and passed (but doesn't specify on what date!)

Today - just before running the MGA

The Licentiestatus shows that the native language isn't English! <g> - and also that the machine is licensed.

Thank you for checking into this section anyway.

HTH?

Certainly!
I hope you let me presume upon your time some more for the questions that still remain:

I read in MyDigitalLife: "COA product key is provided as it would be required if a reinstallation of Windows is needed, unless users backup OEM activation beforehand." (Differences Between OEM Channel SLP, NONSLP and COA License Product Keys « My Digital Life)
Does this mean I could have spared myself the aggrevation of having to deal with this BIOS-problem by having done that backup? It seems that there are various programs out there to do this, but that it isn't a standard function available within Windows 7.

Concerning the BIOS error, I understand now that the OEM Bios Flag apparently had not been set (or not correctly). Has that to be done by hand by the manufacturer?

NoelDP · Feb 19, 2012

ottovr said:
I read in MyDigitalLife: "COA product key is provided as it would be required if a reinstallation of Windows is needed, unless users backup OEM activation beforehand." (Differences Between OEM Channel SLP, NONSLP and COA License Product Keys « My Digital Life)
Does this mean I could have spared myself the aggrevation of having to deal with this BIOS-problem by having done that backup? It seems that there are various programs out there to do this, but that it isn't a standard function available within Windows 7.

Concerning the BIOS error, I understand now that the OEM Bios Flag apparently had not been set (or not correctly). Has that to be done by hand by the manufacturer?

MDL does talk a load of twaddle sometimes!

The COA Key is provided for two reasons
1) to provide you with incotrovertible evidence of a valid license.
2) to allow you to do exactly what you just did - surmount problems whithte hOEM_SLP self-activation process
It has NOTHING to do with reinstalling - unless you use media other than the manufacturer's Recovery system for the reinstall (which in theory is all you're allowed to use)

Inserting the BIOS SLIC Windows Marker is a function that is done by the manufacturer by selecting the correct BIOS chip variant to insert in the board at assembly time. They probably have a stock of chips for each variant ready for installation - it would save time over post-flashing the BIOS The one you got appears to be a default basic variant.

Doing a license back would have made absolutely no difference in your case - you had the OEM_SLP installed, which depends on the SLIC marker, and no amount of backing up would have prevented the results of losing the SLIC marker.
If you had had the COA Key installed, you may have had even more problems, as it would have been locked to the previous motherboard, and would probably have required telephone activation and a chat with an MS operator to convince them that the motherboard change was the result of OEM replacement, rather the your own choice. (It depend on whether the new board is identical to the old, or has sufficient differences to cause an activation flag - which can happen even in different batches of the same basic board).

ottovr · Feb 20, 2012

Thank you for the explanation Noel - I think I'm gonna see the (OEM) light - slowly

NoelDP · Feb 20, 2012

Hehe! - it does get complicated

Good Luck!

BIOS incomplete - it SLP-ped Acer's Repair Dept's mind

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