bizarre wireless connection problem.

crazzywolfie

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i seem to have a bizarre wireless problem with my Toshiba satellite L500D with windows 7. sometime i will be surfing around the web and all sudden it will disconnect but the icon in the corner says it is still connected. sometime time i can disconnect and reconnect and thing will start working great again but then other times i have no choice but to reset the laptop. i have tried deleting my wireless network profile and re-adding it and it has not made a difference. i had thought that is could possibly be my router since it was old but the computers that i have running windows xp have not been having any problems and my laptop has been working great with it for about a year. it was just recently that it has started doing it.
 

My Computer

OS
Windows 7 and xp
same problem with other router? (visit a friend of yours)
I think it's not disconnect but only some sort of internet freeze.

Can you send and receive mails in case of them problems? (not webmail of course). Or try torrent or limewire or "windows updates". Are you realy sure internet connection has been lost?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
i seem to have a bizarre wireless problem with my Toshiba satellite L500D with windows 7. sometime i will be surfing around the web and all sudden it will disconnect but the icon in the corner says it is still connected. sometime time i can disconnect and reconnect and thing will start working great again but then other times i have no choice but to reset the laptop. i have tried deleting my wireless network profile and re-adding it and it has not made a difference. i had thought that is could possibly be my router since it was old but the computers that i have running windows xp have not been having any problems and my laptop has been working great with it for about a year. it was just recently that it has started doing it.
Same problem if you connect it wired to router?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
it does not just disconnect from the internet. i can not access anything on my network when it does this. it is like it is completely disconnected from my router but the computer says that is is connected. i have not tried direct wiring it into the router when i have problems. i think it would work since the computers running xp seem to not lose connecting like mine.
 

My Computer

OS
Windows 7 and xp
Can you ping the router now? and in case of problems?
PING [router's ip address]
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
Can you ping your own ip adress in case of problems?
PING [your own ip address, something like 192.168.a.b]

als do
PING 127.0.0.1

both from "command prompt"
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
currently i can and it works but i have not tried when it is acting up. i will try next time it starts doing it.
 

My Computer

OS
Windows 7 and xp
currently i can and it works but i have not tried when it is acting up. i will try next time it starts doing it.
How often does it occur?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
i think it happens maybe 2-3 times a day but i usually only have to reset it once a day to fix it.
 

My Computer

OS
Windows 7 and xp

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
sorry for the delay but for the longest time i had no problems with it until today. when i pinged those address i would get "transmit failed. general failure." i think i might have found the problem tho. i gave all the main computers on my network a fixed address using the router and i think my computer has been fighting with it for some reason and when i would reset the computer it would connect using the correct ip address like it is suppose to.
 

My Computer

OS
Windows 7 and xp
ping: transmit failed. general failure
This is definitely another problem then you said. What you did didn't solve your problem.

ping 127.0.0.1 when having problems.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
when i checked the ip address while having this problem i got some strange results. the ip address to my computer should have been 192.168.1.2 but i got something strange.
ipconfig.jpg
 

My Computer

OS
Windows 7 and xp
when i checked the ip address while having this problem i got some strange results. the ip address to my computer should have been 192.168.1.2 but i got something strange.
ipconfig.jpg
that's not so strange at all. The laptop tries to get an ip address from the dhcp server, just after connection or after a dhcp-lease expiration. If a dhcp-server isn't found it assigns a free 169.254 address. It's used for home-networks without a dhcp-server. For exmaple 3 pc's linked together.
IPv4
In IPv4, link-local addresses are codified in RFC 5735 and RFC 3927. Their utility is in self-autoconfiguration by network devices when Dynamic Host Configuration Protocol (DHCP) services are not available and manual configuration by a network administrator is not desirable.
The block 169.254/16 is reserved for this purpose, with the exception of the first and the last /24 subnets in the range. If a host on an IEEE 802 (ethernet) network cannot obtain a network address via DHCP, an address from 169.254.1.0 to 169.254.254.255 may be assigned pseudorandomly. The standard prescribes that address collisions must be handled gracefully.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
ping: transmit failed. general failure
This is definitely another problem then you said. What you did didn't solve your problem.

ping 127.0.0.1 when having problems.
what's the output?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
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