black quick time controls

[wjohnson]

Any time Quick Time plays an audio, the control panel is black. Does anybody have a workaround on that?

Running win 7 on hp desktop.

w.

 

[WalkerA WinTeam]

Hi w,

Try running Quicktime (or your browser, if it's embedded media) in Compatibility Mode: http://www.sevenforums.com/tutorials/316-compatibility-mode.html
You can try various compatibilities but I'd start with Vista.

Cheers,

Walker
Windows Outreach Team

 

[wjohnson]

When I check on Properties I don't get the screen you showed. There is no option named compatibility. I am running Windows 7 on a new HP desktop and I am still learning the tricks of Windows 7. This is one that I have not conquered yet.
w.

 

[WalkerA WinTeam]

Hi again,

Are you having problems with the Quicktime application itself, or with the Quicktime plugin for your browser?

Cheers,

Walker
Windows Outreach Team

 

[wjohnson]

Not sure, but could be both. I can click on a file and it will call in Quick Time or I can click on the Quick Time execute file in "Programs" and then Load the file and I get the black control box in both of them.

Walter.

 

[wjohnson]

Well, I finally found the compatibility box, checked on Vista SP 2 and now quick time runs OK. Thanks for the assistance.

Walter.

 

[WalkerA WinTeam]

Sure thing, I'm glad you were able to get it working Walter. Please let us know if there's anything else we can assist you with in the future.

Cheers,

Walker
Windows Outreach Team

 

[robinsan]

black quicktime controls continued

I am running Windows 7 and have the same black controls for Quicktime player. I click on an mp3 in a website (including my own) and the controls are black. On audio files only a black bar shows. I have tried changing the compatibility settings to Windows XP SP2 and 3, also Vista settings. No help. Anyone have any more ideas?

 

[wjohnson]

Quicktime controls

I found that if you load Quicktime first, then open the file, you get the controls. If you click on the file first, then Windows 7 detects that you need Quicktime to open the file, then it is called by Windows 7 and you get the black control box. I have not found a way to change this.
w.

 

[WalkerA WinTeam]

Hi robinsan,

What happens when you Run as Administrator?

Walker
Windows Outreach Team

 

[robinsan]

Hi there,
The program properties show it is already running with Admin privileges.
As stated by wjohnson above, I can open the program and select a file, but when I click on a link in a website I get a blank white page with a black control bar (in other words, the only thing on the page is the black bar in the center). Do far I have only tried audio (mp3) files. Can I simply select a different program to open by default? RealPlayer or Windows Media Player? Would that work?
Robinsan