simmyjiff
New member
Hi, I have read many threads countless theories on line on this problem so I'm sorry if I'm repeating what others have already asked but although i have used a PC for many years, like a lot of people I am unable to grasp the theory.
My OS is windows 7 Home premium upgrade from XP, 64 bit, I have been running this for a couple of years without any problems. I returned from holiday on Saturday, switched on the PC and as I only had a 'medium health' message, I scanned with 'Paretologic', this did not increase the level of health condition, but it did throw up some unwanted processes which I disabled, (could I have disabled explorer.exe by mistake?) When I restarted the PC the 'starting windows' screen with the flags came up and after a few minutes the black screen appeared with the cursor in the centre, now I don't know if it means anything but occasionally the 'spinning ring' appears, only for a couple of seconds but it would seem like it is attempting to start? Safe Mode, for some reason, is not available, neither can I set an earlier Restore point. I have carried out a check with the 'repair disc' no problems reported, I have also carried out a 'scannow' from the command point and the integrity is okay. I have downloaded a copy of the Explorer.exe but don't know how to install, I don't think it is a virus or Malware but I have a scanner to install if I knew of a way to load it. Without any form of access to the OS I am lost to know where the problem is.
would the problem be related to the Paretologic scan or the disabling of the Startup processes, I would appreciate any help on this matter, this is my last resort before I replace the drive.
Thanks
Jim
My OS is windows 7 Home premium upgrade from XP, 64 bit, I have been running this for a couple of years without any problems. I returned from holiday on Saturday, switched on the PC and as I only had a 'medium health' message, I scanned with 'Paretologic', this did not increase the level of health condition, but it did throw up some unwanted processes which I disabled, (could I have disabled explorer.exe by mistake?) When I restarted the PC the 'starting windows' screen with the flags came up and after a few minutes the black screen appeared with the cursor in the centre, now I don't know if it means anything but occasionally the 'spinning ring' appears, only for a couple of seconds but it would seem like it is attempting to start? Safe Mode, for some reason, is not available, neither can I set an earlier Restore point. I have carried out a check with the 'repair disc' no problems reported, I have also carried out a 'scannow' from the command point and the integrity is okay. I have downloaded a copy of the Explorer.exe but don't know how to install, I don't think it is a virus or Malware but I have a scanner to install if I knew of a way to load it. Without any form of access to the OS I am lost to know where the problem is.
would the problem be related to the Paretologic scan or the disabling of the Startup processes, I would appreciate any help on this matter, this is my last resort before I replace the drive.
Thanks
Jim
My Computer
- Computer type
- PC/Desktop
- OS
- Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
- CPU
- Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz
- Motherboard
- ASUSTeK COMPUTER INC. P8Z77-V LX2
- Memory
- 8.00 GB
- Graphics Card(s)
- NVIDIA GeForce GTX 650 Ti
- Sound Card
- (1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
- Screen Resolution
- 1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
- Hard Drives
- (1) ST500DM002-1BD142 ATA Device (2) WDC WD10EFRX-68JCSN0 ATA Device (3) WD Ext HDD 1021 USB Device
