Black Screen after installing ATI Catalyst Drivers

L

ljweller

New member
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11:10 PM
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Hi, the first time I installed Windows 7 Professional (clean install, not upgrade) and installed the catalyst drivers for my HD5750 video card (http://game.amd.com/us-en/drivers_catalyst.aspx?p=win7/windows-7-64bit), everything worked fine. I ended up formatting my hard drive and doing a reinstall though (had a major compatibility issue with Anti-Virus software and Microsoft Office, so decided to format the hard drive and did a reinstall). After doing that, and installing the Catalyst driver, I'm having the following problem:


The install goes fine, the computer restarts, but when it boots up and windows starts, I have a black screen and nothing displays. My monitors' indicators also change from blue to amber (as if there is no computer turned on or connected to them). I've started the computer in safe mode, and the monitors work. I can then uninstall the driver, but then I can't extend my desktop using the standard VGA driver, or get the full resolution of my monitors (1400x900). It's pissing me off!


Somebody please help!! Below is my computer set up:



Case: Thermaltake M9 ATX VI1450BWS
Motherboard: EVGA X58 SLI LE ATX (model 141-BL-E757-TR)
CPU: Intel i7-920 (BX80601920)
Video Card: Sapphire Vapor-X Radeon HD5750 1gb GDDR5 (PCIE 2.0x16)
Memory: Corsair TR3X6G1600C8D (3x2gb - 1600mhz DDR3 - Triple Channel)
Power Supply: BFG 550-Watt ATX (BFGR550WGXPSU)
Operating System: Windows 7 64-bit
Monitor: Dell 19" LCD (SE198WFP) x2
TV Card: Hauppauge WinTV-HVR-1600 TV Tuner (PCI)
Primary SATA HDD: Western Digital WCAV53007608 Caviar Green 500 GB
Secondary SATA HDD: Western Digital WD10000LSRTL Caviar Black 1 TB


Primary SATA DVD: LG-GH22LS40 Internal Double-Layer DVD +-RW/CD-RW Drive
Secondary SATA DVD: LG-WH08LS20K Internal Blu-Ray DVD (BD-R, BD-RE, DVD+R, DVD-RAM)
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-Bit
CPU
Intel i7-920 (BX80601920)
Motherboard
EVGA X58 SLI LE ATX (model 141-BL-E757-TR)
Memory
Corsair Cmx8gx3m4a1600c9 (4x2gb - 1600mhz DDR3)
Graphics Card(s)
Sapphire Vapor-X Radeon HD5750 1gb GDDR5 (PCIE 2.0x16)
Sound Card
on-board
Monitor(s) Displays
Dell 19" LCD (SE198WFP) x2
Hard Drives
Primary SATA HDD: Western Digital WCAV53007608 Caviar Green 500 GB
Secondary SATA HDD: Western Digital WD10000LSRTL Caviar Black 1 TB

Primary SATA DVD: LG-GH22LS40 Internal Double-Layer DVD +-RW/CD-RW Drive
Secondary SATA DVD: LG-WH08LS20K I
PSU
BFG 550-Watt ATX (BFGR550WGXPSU)
Case
Thermaltake M9 ATX
Cooling
6 different fans
Well, its not your monitor or your card, so is software - the drivers. Can you try a different set of Catalyst drivers?
 

My Computer

Computer Manufacturer/Model Number
Sony Vaio Z46GDU
OS
Windows 7 Ultimate x86-64
CPU
[email protected] 1066MHz FSB
Motherboard
Sony branded
Memory
6GB DDR3 1066MHz
Graphics Card(s)
9300M GS 256MB Dedicated (Speed) + Intel4500MHD (Stamina)
Sound Card
Realtek HD Audio
Monitor(s) Displays
13.1' WXGA
Screen Resolution
1600x900
Hard Drives
320GB 7200RPM w/ 16MB cache
Internet Speed
1MB/s
Hi there.......try the 8.70 drivers. ;)

do not use ''driver sweeper'' it corrupts GFX driver installs

do not install drivers in ''safe mode'', it simply will not work.


here's what i do with these rubbish drivers. :(


uninstall GFX driver via ''device manager''..... reboot

head back to desktop & allow windows to generically detect the card (do not install anything) once its detected..... reboot.

head back to the desktop & install the 8.70 Cat version.... reboot.

now upon entering desktop on this run you should be met with Aero & the monitors default res (on both)


this is the best way ive found to install Cat drivers. :), if they still wont install we'll look at other possibilities.
 

My Computer

Computer Manufacturer/Model Number
myself
OS
SEVEN x64
CPU
Q9450 @ 3.6GHZ 1.34v
Motherboard
ASUS P5K PREMIUM P35
Memory
8GB 1066 buffalo firestix @ 1152mhz CL5
Graphics Card(s)
Sapphire HD 5970 + GTX260 (physX)
Sound Card
Creative X-FI Xtreme Gamer
Monitor(s) Displays
SAMSUNG 20'' & SAMSUNG 23'' (dual screens)
Screen Resolution
2048x1152 & 1680x1050
Hard Drives
1x seagate 160gb IDE & 1x seagate 160gb SATA
PSU
XCILIO 850w (78A)
Case
CM590 1x 120x38mm & 2x92x38mm / 4x 120x25mm
Cooling
AC7 PRO @ 92x38mm blower, Lamptron military bus bay controll
Keyboard
LOGITECH E110
Mouse
logitech NX5
Internet Speed
2MB
Other Info
its a continual ''work in progress''....
skunksmash said:
do not use ''driver sweeper'' it corrupts GFX driver installs
Click to expand...

Blasphemy! How dare you speak against the great snake oil fix!







Sorry, I just couldn't help myself here as I totally agree :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
sygnus21 said:
skunksmash said:
do not use ''driver sweeper'' it corrupts GFX driver installs
Click to expand...

Blasphemy! How dare you speak against the great snake oil fix!








Sorry, I just couldn't help myself here as I totally agree :)
Click to expand...


lol......:p

i used to use it religiously, & couldn't understand why every ATI driver would corrupt itself upon install.

apparently driver sweeper enters the registry & deletes needed files for the Cat drivers to work, sure enough i stopped using it & they started installing :)
 

My Computer

Computer Manufacturer/Model Number
myself
OS
SEVEN x64
CPU
Q9450 @ 3.6GHZ 1.34v
Motherboard
ASUS P5K PREMIUM P35
Memory
8GB 1066 buffalo firestix @ 1152mhz CL5
Graphics Card(s)
Sapphire HD 5970 + GTX260 (physX)
Sound Card
Creative X-FI Xtreme Gamer
Monitor(s) Displays
SAMSUNG 20'' & SAMSUNG 23'' (dual screens)
Screen Resolution
2048x1152 & 1680x1050
Hard Drives
1x seagate 160gb IDE & 1x seagate 160gb SATA
PSU
XCILIO 850w (78A)
Case
CM590 1x 120x38mm & 2x92x38mm / 4x 120x25mm
Cooling
AC7 PRO @ 92x38mm blower, Lamptron military bus bay controll
Keyboard
LOGITECH E110
Mouse
logitech NX5
Internet Speed
2MB
Other Info
its a continual ''work in progress''....
You can't convince the die harders of that. But this isn't the thread for that argument. :)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
sygnus21 said:
You can't convince the die harders of that. But this isn't the thread for that argument. :)
Click to expand...

LMAO.... i know what you mean, its like they developed the app themselves :rolleyes:


OP..... try out the above & let us know how you get on.
 

My Computer

Computer Manufacturer/Model Number
myself
OS
SEVEN x64
CPU
Q9450 @ 3.6GHZ 1.34v
Motherboard
ASUS P5K PREMIUM P35
Memory
8GB 1066 buffalo firestix @ 1152mhz CL5
Graphics Card(s)
Sapphire HD 5970 + GTX260 (physX)
Sound Card
Creative X-FI Xtreme Gamer
Monitor(s) Displays
SAMSUNG 20'' & SAMSUNG 23'' (dual screens)
Screen Resolution
2048x1152 & 1680x1050
Hard Drives
1x seagate 160gb IDE & 1x seagate 160gb SATA
PSU
XCILIO 850w (78A)
Case
CM590 1x 120x38mm & 2x92x38mm / 4x 120x25mm
Cooling
AC7 PRO @ 92x38mm blower, Lamptron military bus bay controll
Keyboard
LOGITECH E110
Mouse
logitech NX5
Internet Speed
2MB
Other Info
its a continual ''work in progress''....

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom built by me.
OS
Windows 10 Pro
CPU
Intel Core i7-4770K (3.5Ghz)
Motherboard
Gigabyte G1 Sniper 5 (F10 Bios)
Memory
32 gig Corsair Dominator Platinum (4x8Gig)
Graphics Card(s)
Sapphire Tri-X R9 Fury
Sound Card
Soundblaster ZXR
Monitor(s) Displays
NEC PA242W 24" LCD Monitor
Screen Resolution
1920 x 1200
Hard Drives
Primary - Samsung 850 Pro (512gig), Samsung 840 Pro (256gig), 2TB WD Caviar Black.
PSU
EVGA Supernova 1000 G2
Case
Cooler Master HAF X
Cooling
Corsair H100i with Corsair Air Series SP120 Quiet Fans
Keyboard
Logitech Wireless Wave
Mouse
Logitech Performance MX
Internet Speed
High Speed Cable
Antivirus
Norton Security
Browser
IE11
Other Info
Memory Timings - 1866MHz @ 9-9-9-27-1T @ 1.5 volts
Re-emerging problem along with a known solution

I just did a clean install and then installed catalyst 12.4 with the same result.

Solution: boot safe mode, roll back drivers, reboot, install Catalyst SDK :thumbsup:along with the new Catalyst drivers, because the SDK includes OpenCL.dll file installations that are necessary.
 

My Computer

OS
Windows 7
I had the same issue. The problem was a missing motherboard pci system managment driver. I used Driver Easy to find and install this driver becasue it is free and I did not have a motherboard disk but any driver detection software will work.
 

My Computer

OS
windows 7 home premium 64bit
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