Black screen crashing

[PCGamer1990]

Hey guys hoping for some help as i'm really stuck and frustrated

Basically while gaming or sometimes even just on the desktop the computer will just black screen causing me to hard restart also get a sound loop if im gaming

I thought it may have been a harddrive issue at first but have brought a SSD last week installed and the problem still persists

I am now hoping its a PSU issue but not to sure as its only a crappy 650w PSU

Here are few dump errors which are always in bluescreen viewer;

dxgkrnl.sys+5d000
dxgmms1.sys+37dc0
nvlddmkm.sys+d431a4

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8008AE5010
BCP2: FFFFF8800FD751A4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

crash address being ntoskrnl.exe+7f1c0


The temp on the CPU is fine (Noctua cooler) same said for the GTX480 (Zalman cooler never goes about 70c)

It always seems to happen most during cinematics in sleeping dogs

I'm really confused and frustrated any info or advice is appreciated!

 

[PCGamer1990]

Heres the zip folder if anyone can help

 

[Skylais]

They all point to this : nvlddmkm
1st try updating the nvidia graphics, here is a link to autodetect. NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
Will need java to run.

 

[PCGamer1990]

They all point to this : nvlddmkm
1st try updating the nvidia graphics, here is a link to autodetect. NVIDIA Driver Downloads - Automatically Detect NVIDIA Products
Will need java to run.

Hi Skylais

Thanks for your input i will try this as soon as possible (PC is currently in pieces)

Will let you know if it has been resolved

 

[PCGamer1990]

The problem is still there after reinstalling the driver and taking everything out cleaned etc

About 2-3 minutes into a game (Sleeping dogs) and it will just black screen with looping sound

Any other ideas?

 

[Skylais]

http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.html
Follow the above tutorial, and if a BSOD occurs, please upload the latest dump file.

Afterward run this test : http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
Do the above test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see http://en.wikipedia.org/wiki/Visual_artifact to stop the test.

 

[PCGamer1990]

Will give it a go and report back in the morning

 

[Skylais]

Ok Sounds good and thank you for your willing cooperation.

 

[PCGamer1990]

Good morning Skylais,

I have changed something and it seems to be working only tested for 1 hour but it was black screening after 10 minutes

I have added a print screen

It was the power option, PCI-E was set to maximum power saving could that have been the issue?

I've got my fingers (and toes) Cross

 

[Skylais]

Possibly could be, lets see what happens. Smart move.

 

[PCGamer1990]

I can't beileve this was just on the desktop typing this out and then poof black screen causing me to hard start

 

[Skylais]

Wow thats tragic, i have school now. So i cant communicate, for now try different things and or try to get ahold of someone else. I am relatively new and could be missing something.

 

[PCGamer1990]

Would anyone else have any ideas?

I've played this morning for around 4 hours straight without shutting down but just happened again

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009C64010
BCP2: FFFFF8800FD531A4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

 

[Skylais]

Would anyone else have any ideas?

I've played this morning for around 4 hours straight without shutting down but just happened again

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8009C64010
BCP2: FFFFF8800FD531A4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

BCCode: 116
Read up on this error and solutions to it here : http://www.sevenforums.com/crashes-debugging/25912-bsod.html#post280172

Also again try this :http://www.sevenforums.com/tutorials/101379-driver-verifier-enable-disable.htmlDriver Verifier - Enable and Disable
Follow the above tutorial, and if a BSOD occurs, please upload the latest dump file.

Afterward run this test : http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html
Do the above test only with the latest drivers, and then Run it until the temperatures stop increasing; should be less then 10 minutes. If you don't see any crazy glitches or distortion on the screen, The test most likely passed. Take note if the Temperature gets too high, or you see Visual artifact - Wikipedia, the free encyclopedia to stop the test.

 

[PCGamer1990]

Hey man

I will give this a try later back at work today

I did run a memtest last night i noticed 2 passes then i got another black screen again which to me says hardware as it wad running the bootable program

Could this be a psu issue?

 

[chris1neji]

PSU malfunction can cause all kinds of weird problems, at one point i assume that if the PUS was at fault than the system should shut down. It doesnt seem to be case.

If you got a black screen while running memtest via USB/DVD medium and you didnt load into windows we could be looking at hardware problems.

Please update your PC specs if you can please.
How many sticks of ram do you have?

Can you run memtest on 1 stick at a time. I suggest 7 passes per stick, I understand this is very time consuming.

If you get a black screen with ALLsticks the problem lies somewhere else. I at this point would rule out the RAM.

 

[PCGamer1990]

Yeah I'm sure i have encountered problems like this before and was the psu

I'm running

I7 930 noctua nh d14 cooler
Asus gtx480 zalman vf3000f cooler
Corsair dominator tri channel 6gb
Asus px58de mobo
And a super cheap 650 psu no name

About 2 or 3 years old now

 

[chris1neji]

if that power supply is a generic, then i don't think it can output 650 watts especially not continueslly. 650 watts may be the PEAK it can provide at some random time and usually sustain for very small duration.

Also a 2-3 year old generic power supply is quite a long time especially if underheavy loads.
Your processor i7 930, may be powerful but it comes with a price. It can consume 150watts while idle to about 400 in full load. (source Review - Intel Core i7-930 CPU Review | bit-tech.net)

Your graphics is also very power hungry which can range from 200 til 480(full load), source Power Consumption And Heat : GeForce GTX 480 And 470: From Fermi And GF100 To Actual Cards!

Your power supply may be at fault, however its to early to tell.

 

[PCGamer1990]

if that power supply is a generic, then i don't think it can output 650 watts especially not continueslly. 650 watts may be the PEAK it can provide at some random time and usually sustain for very small duration.

Also a 2-3 year old generic power supply is quite a long time especially if underheavy loads.
Your processor i7 930, may be powerful but it comes with a price. It can consume 150watts while idle to about 400 in full load. (source Review - Intel Core i7-930 CPU Review | bit-tech.net)

Your graphics is also very power hungry which can range from 200 til 480(full load), source Power Consumption And Heat : GeForce GTX 480 And 470: From Fermi And GF100 To Actual Cards!

Your power supply may be at fault, however its to early to tell.

Hi there Chris thanks for the input

It has always been 1 area where i haven't spent much money when i really should

It is also so loud i wouldn't mind buying a new decent psu for quiet'ness almost sounds like static at times or a broken hard drive ticking

Are there any tests which could push the psu?

I was looking at the corsair gs800 series or tx850 are those okay psus?

Edit: what size psu would you recommend for my setup

 

[PCGamer1990]

Shameless bump