Solved Black screen. HELP SUPER URGENT

[grim3271]

My pc was working just fine , I restarted and.. It started normally. But I got a black screen. The cursor is visible though. Task manager does not work. Safe mode is the same.. My laptop is some old acer aspire 6920. I tried connecting an external monitor.. NOTHING
Please help me. It's really urgent. That I'm using my ipad to write this D:

 

[grim3271]

I'm serious. I really need urgent help.

 

[nommy the first]

Hello Grim3271 and welcome to the SevenForums,

When are you getting the black screen, right after boot, after the Windows logo or after logging in?
Did you recently install any programs or made any hardware changes?
Also, please fill in your system specs as close as possible (Go to your profile > click on System Spec and then edit by clicking on the pencil icon).


Good luck and keep us posted,
Nommy

 

[gregrocker]

Work through these steps for Troubleshooting Windows 7 Failure to Start

 

[grim3271]

No. I did not make any changes to my pc.. The black screen appears after the boot animation.
Also I will try those troubleshooting. Also I cannot get any information about my pc since I cannot access it

 

[grim3271]

I tried most of these steps. Well actually I tried what did not require a CD or a DVD. Actually. If I had a USB Flash drive, I'd install puppy Linux and some pirated windows seven. But my mother is refusing to give me her USB drive

 

[Jacee]

I tried most of these steps. Well actually I tried what did not require a CD or a DVD. Actually. If I had a USB Flash drive, I'd install puppy Linux and some pirated windows seven. But my mother is refusing to give me her USB drive

I don't blame her :shock: She doesn't want her USB drive infected!!

 

[d00p98uy]

why pirated, if the lappy came with windows seven there should be a product code for windows ultimate, professional, whatever came with the lappy, you can get free and legal ISO files from here >> >> Windows 7 SP1_Refresh ISO - WinCert.net Forums
just activate with that code, unless, of course, it came with windows 8, then your outta luck
http://www.wincert.net/forum/files/file/12-windows-7-sp1-refresh-iso/

 

[d00p98uy]

I tried most of these steps. Well actually I tried what did not require a CD or a DVD. Actually. If I had a USB Flash drive, I'd install puppy Linux and some pirated windows seven. But my mother is refusing to give me her USB drive

I don't blame her :shock: She doesn't want her USB drive infected!!

well, you can always just back it up and format it...

 

[grim3271]

Jacee. What makes you so sure my pc has a virus. .

 

[grim3271]

And may replacing my OS be the last last option.

 

[nommy the first]

Jacee. What makes you so sure my pc has a virus. .

See

I tried most of these steps. Well actually I tried what did not require a CD or a DVD. Actually. If I had a USB Flash drive, I'd install puppy Linux and some pirated windows seven. But my mother is refusing to give me her USB drive

Most, if not all, cracked versions of Windows on the web are packed full with all sorts of malware. It's for your best interest to purchase and use a genuine version of Windows.

That said, if you are able to boot into your Windows again, please follow this;

1. Please download MGADiag by clicking here and save the file to your desktop.
2. Double click on the file to run it, and accept any UAC prompts.
3. Let MGADiag do it's scan, and when done, click on Continue. This will generate a log.
4. Copy the log by clicking on Copy. Ignore any errors given.
5. Paste the report here between [code] [/code] tags by pressing Ctrl V.

Good luck and keep us posted,
Nommy

 

[Layback Bear]

Grim where did you get your operating system and how did you activate it?
Computer type Laptop
OS Windows 7 ultimate 64bit
------------------------
Your computer came with Vista.

 

[gregrocker]

I tried most of these steps. Well actually I tried what did not require a CD or a DVD. Actually. If I had a USB Flash drive, I'd install puppy Linux and some pirated windows seven. But my mother is refusing to give me her USB drive

Why would you brag about wanting to commit a crime in the top tech forums on the web? I can understand your Mom's reluctance to help you at all as she could be held liable. Perhaps if you show her you're working with us to do legit repairs she will cooperate.

You obviously need to make the required boot disks to complete all the steps for Troubleshooting Windows 7 Failure to Start. If unable to make and boot the disks, try Malwarebytes full scan from Safe Mode with Networking, and then Startup Repair from System Recovery Options on F8 Advanced Boot Tools menu.

 

[grim3271]

First of all. Safe mode isn't working . And I got windows 7 about 6 months ago. But I had win 7 on my laptop for over 2 years. I replaced it a few times tho. And I was saying pirated copy cause my pc technician will return after 2 months so I got nothing else to do. Plus I know where to get a non infected windows copy.

 

[Layback Bear]

First of all. Safe mode isn't working . And I got windows 7 about 6 months ago. But I had win 7 on my laptop for over 2 years. I replaced it a few times tho. And I was saying pirated copy cause my pc technician will return after 2 months so I got nothing else to do. Plus I know where to get a non infected windows copy.

If you have nothing else to do then why the title of your thread.

Black screen. HELP SUPER URGENT
----------------------------
Please read our rules. Rule #4 should explain things for you.
http://www.sevenforums.com/misc.php?do=showrules

 

[gregrocker]

If your laptop came with Win7 preinstalled then everything you need to reinstall the licensed version on the COA sticker is provided in Clean Reinstall - Factory OEM Windows 7 .

You'd know this if you'd actually worked through the Troubleshooting Windows 7 Failure to Boot since rescuiing your files to do the Clean Reinstall is one of the last resort steps.

 

[nommy the first]

Please stop talking about illegally obtaining Windows, as it is against rule 4 of our forum rules.

4) No discussion of piracy or anything illegal is allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Please preform a clean install with a genuine copy of Windows.


Nommy

 

[grim3271]

So what can I do then ?isn't there any trick that could enable me to access my computer once more

 

[gregrocker]

You are doing nothing I can see to get it started.

I gave you a tutorial with everything that can be done to start unbootable Win7.

Start at the top and work your way through each step.

If you need further help, or an alternative method to complete any step, then ask back.

Can you get into Safe Mode with Networking to install and run Malwarebytes full scan?

Can you access Repair My Computer by tapping F8 key at boot, to attempt Startup Repair, then if necessary System Restore?

Get to work.