Black screen on boot up

arjang

New member
Local time
4:06 PM
Messages
8
Hi all,
My laptop screen remains black when it boots up. There is no any message on the screen or any error sound from the laptop however the screen stays black. This problem happened after installing new windows update.
When I boot the laptop up, everything seems to be working properly, CD ROM light is flashing, fan is working but I have no Idea why the screen remains black as if it doesn't receive power.

What I have done so far:
  • Bois rest. I thought there might be some errors with bios so I took the small battery out on the motherboard for few mins.
  • connecting external Monitor to check if the laptop screen is gone.

System Specs:
Samsung RV511
Windows 7 ultimate 32bit
 

My Computer

OS
windows 7
See if you can boot to Safe Mode and run chkdsk from there:
  • Boot to Safe Mode by pressing the F8 key when the computer first starts booting, as soon as you see the manufacturers logo. Continue to press it every second or so until you get the Windows Advanced Options menu.
  • Select Safe Mode using the arrow key on your keyboard and press Enter.
  • Login as Administrator (no password unless you added one. If so, enter that password).
  • Open My Computer.
  • Right click on drive: and select Properties (drive: is your boot drive, usually C:)
  • Click on the Tools tab then the Check now button.
  • Check the Automatically fix File System errors box.

Shutdown and reboot. Chkdsk will start. It can take an hour or more to run depending on the size of your hard drive.

Be patient and let it complete undisturbed.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom assembled by me :}
OS
Win-7-Pro64bit 7-H-Prem-64bit
CPU
i7-5930K 2nd i9-9940x both water blocked VRM's too
Motherboard
ASUS SABERTOOTH X99 2nd ASUS x299 Apex
Memory
Trident-z 3200C14 2nd Trident-z 3600C16
Graphics Card(s)
EVGA 1080ti ftw3 2nd Titan Xp both water blocked
Sound Card
Built-in Realtek
Monitor(s) Displays
1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24" 144Hz
Screen Resolution
1920 x 1080 144Hz
Hard Drives
2-Samsung M.2 Evo & Evo Plus
2-Samsung 850 EVO 500GB SSD's/ 3-2.5 W.D. Black 1tb-&3-1tb/3-3.5 WD Black 1tb hdd's
PSU
EVGA SuperNOVA 1000-P2 2nd 1200-P2
Case
2-Corsair Obsidian Series 450D Black ATX Mid Tower
Cooling
Custom water loops
Keyboard
Logitech G710+/ 2nd Logitech G910
Mouse
2-RedDragon M901 Perdition 16400 dpi Gaming mouse = wired
Internet Speed
Comcast Ping 19ms 89.31mbps download speed 6.12mbps upload
Antivirus
Malwarebytes Pro/ Superantispyware Pro
Browser
FireFox & Pale moon
Other Info
2nd ASUS X299 Apex/Intel i9-9940x with Custom water loop/7H-Prem-x64/Corsair 450D case/Ram Trident-z 3600C16 4x8gb / Samsung970Evo plus 500gb SSD/Dual ssd EZ swap evo/PSU EVGA SuperNova 1200w-P2 80+Platinum/GPU Titan Xp /8-ML-140 on push-pull on 2-280GTX rads
What happened when you plugged in an External Monitor? You didn't say.

Is there a BIOS splash screen or anything at all on the screen after powering up?

Since you've already had it apart I'd go back and check the monitor's connections as these can come loose. But if there's no signal to an external monitor it seems to narrow it to mobo or GPU chip.
 
What happened when you plugged in an External Monitor? You didn't say.

Is there a BIOS splash screen or anything at all on the screen after powering up?

Since you've already had it apart I'd go back and check the monitor's connections as these can come loose. But if there's no signal to an external monitor it seems to narrow it to mobo or GPU chip.

external monitor doesnt receive signal. there is no BIOS splash screen or manufacturer's logo, the remains black.

I think it might be GPU chip but as i said my laptop was working fine before update.
 

My Computer

OS
windows 7
You should see a BIOS screen or Manufacturers logo, no matter what the state of the operating system is as that occurs long before the OS gets involved.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Lenovo IdeaCenter 450
OS
Windows 10 Pro X64
CPU
Intel Quad Core i7-4770 @ 3.4Ghz
Memory
16.0GB PC3-12800 DDR3 SDRAM 1600 MHz
Graphics Card(s)
Intel Integrated HD Graphics
Sound Card
Realtek HD Audio
Monitor(s) Displays
HP 22" LCD
Screen Resolution
1680 x 1050
Hard Drives
250GB Samsung EVO SATA-3 SSD
2TB Seagate ST2000DM001 SATA-2
1.5TB Seagate ST3150041AS SATA
Keyboard
Dell USB
Mouse
Lenovo USB
Internet Speed
Cable via Road Runner 3MB Upload, 30MB Download
Antivirus
Windows Defender, MBAM Pro, MBAE
Browser
Seamonkey
Other Info
UEFI/GPT
PLDS DVD-RW DH16AERSH
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