Solved Black screen while resuming windows.

Laith

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Hey! I have been having this problem lately with my screen fading black while im resuming windows from sleep mode. I can see a tiny bit of the desktop but im not able to move my cursor or type any letters.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Try updating your Display driver from the PC's Support Downloads webpage.

Check for Updates and install all Important and Optional Updates.

In Control Panel>Power Options, select Balanced Plan, set Display timeout to 20 minutes, Sleep to 30, then in Advanced Power Options link under Sleep set Hibernate to 60.
 
Display Driver is to the latest version from a long time ago.
This didnt happen me until last week.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
I have seen some computers that refuse to wake up from sleep mode.
I have tried updating drivers, swapping out keyboards, mice all that good stuff, with no luck.
Disabling the sleep mode in the power options is the best work around I have found for this particular issue.

Sorry man, Good luck.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Professional 64 Bit
Antivirus
AVG Free
Browser
Chrome
I've been able to get any PC to Sleep or Hibernate which had problems. It takes persistence and thoroughness. When you reply to all steps I've already given you I will give you furthers steps based on results.

In addition since it is recent try to System Restore to a point before this problem began. Take note of the Programs it says will be uninstalled when you System Restore back that far, as one of these may be responsible.
 
Well actually i dont do system restores. If i would do to the latest i would lose all my important data.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
Incorrect. Data is not affected by System Restore. It will also specify for you any programs that it will uninstall which may very well be the problem. So you'll want to watch closely when you reinstall them to see which causes the issue.

If you have any other assumptions it would be good to ask us while you're here if they are correct.
 
Well if removes programs from latest installions then i know what is causing the problem. Kaspersky Internet Security 2015.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
me!
OS
Windows 10 Pro x64
CPU
AMD Ryzen 5 1600 @ [email protected]
Motherboard
ASUS B350 PRIME-PLUS
Memory
G.Skill Flare X 16GB (2x8GB) DDR4-2400 @ 2666MHz
Graphics Card(s)
Sapphire Radeon Vega 56 NITRO+
Sound Card
None
Monitor(s) Displays
ASUS VG248QZ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 EVO 250GB*, 1TB Seagate Constellation ES, 2x Samsung 840 250GB in RAID0*

*Thanks ICIT2LOL for supplying me with all of these drives!
PSU
Corsair VS550
Case
Corsair Crystal 460X
Cooling
AMD Wraith Spire
Keyboard
Ducky Shine 6 w/ MX Browns and PBT keycaps
Mouse
Xtrfy M1-Ice
Internet Speed
100MBit/s down, 20MBit/s up
Antivirus
Bitdefender
Browser
Google Chrome
So I'd uninstall Kapersky now and install Microsoft Security Essentials to see the difference. If you want an equally lightweight AV which is a bit more aggressive but doesn't affect performance at all I recommend Panda Cloud free.
 
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