Black windows 7 log in screen

[cbute]

I can still use the mouse and use Accesiblitly and Shut down, but my user doesn't pop up. Any idea what this is?

 

[d00p98uy]

does the account show up in safe mode?

 

[cbute]

does the account show up in safe mode?

Will check on that now.

 

[cbute]

does the account show up in safe mode?

No, it doesn't. It shows the same screen.

 

[d00p98uy]

hmm, I'm wondering what happened here, follow the below instructions to enable the built in Administrator Account, and see if an account named Admnistrator pops up... Strange, never seen this happen before, hope someone else has more experiance with this than me LOL

Link (use method TWO (BE VERY CAREFUL) >> >> http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.html

I'll give you further instructions after you finish hope everything works out!

 

[cbute]

hmm, I'm wondering what happened here, follow the below instructions to enable the built in Administrator Account, and see if an account named Admnistrator pops up... Strange, never seen this happen before, hope someone else has more experiance with this than me LOL

Link (use method TWO (BE VERY CAREFUL) >> >> http://www.sevenforums.com/tutorials/102552-built-administrator-enable-winre.html

I'll give you further instructions after you finish hope everything works out!

Uh oh- when I try to boot to Safe Mode with Command Prompt, it gives me the same screen as before! I don't have a disc to get Command Prompt either... I have a feeling something is really messed up...

 

[d00p98uy]

hmmm, let me see if i can find anything about it, i'll be back in about ten min, and hopefully someone else will start helping too if you have any questions, just post and i'll answer

 

[cbute]

hmmm, let me see if i can find anything about it, i'll be back in about ten min, and hopefully someone else will start helping too if you have any questions, just post and i'll answer

Alright thanks for your help so far!

 

[d00p98uy]

do you remember downloading anything new, any updates or anything that may have changed your account?

 

[gregrocker]

Work through the same steps for Troubleshooting Windows 7 Failure to Start to check for infection and disinfect, run Startup Repairs, System Restore, Check System Files - if necessary from boot mode until you can get into Win7.

 

[cbute]

do you remember downloading anything new, any updates or anything that may have changed your account?

Yeah, it was a new install and it popped up saying it installed drivers for everything then said to reboot so I did and then a disk check came on. Then this happened the next time I booted.

 

[d00p98uy]

darn, KonBoot isn't free any more, when did this happen?!?! okay only one way i can think of, i just have to check something real quick

 

[d00p98uy]

Work through the same steps for Troubleshooting Windows 7 Failure to Start to check for infection and disinfect, run Startup Repairs, System Restore, Check System Files - if necessary from boot mode until you can get into Win7.

so far he cant get to safe mode of safe mode with command prompt, i think we need an external registry editor to unhide the account...
But, see if you can do a system restore, work thru the seteps Greg gave you and see if any help if you need any help, just ask

 

[gregrocker]

You can make a WIn7 installation DVD or flash stick from Step 11 in the tutorial which you'll need for repairs anyway, then from its System Recovery Options Command Prompt you can try Redfang's idea for enabling Built-In Admin accounts to see if it will Log In.

But I'd check for infection first to get that out of the way, Startup Repair, System Restore and run SFC also from disk System Recovery Options

Built-in Administrator - Enable from WinRE

 

[d00p98uy]

I think some virus hid his account and we may have to change it from the registry

 

[gregrocker]

This is why to check for and clean up infection first, check all boot parameters with Startup Repair, if it doesn't automate System Restore run it from the Options list, then run SFC /SCANNOW Run in Command Prompt at Boot.

 

[d00p98uy]

EDIT: Do gregs idea first

press CTR+ALT+DEL keys at the login and see if any accounts show up

 

[cbute]

Work through the same steps for Troubleshooting Windows 7 Failure to Start to check for infection and disinfect, run Startup Repairs, System Restore, Check System Files - if necessary from boot mode until you can get into Win7.

Work through the same steps for Troubleshooting Windows 7 Failure to Start to check for infection and disinfect, run Startup Repairs, System Restore, Check System Files - if necessary from boot mode until you can get into Win7.

so far he cant get to safe mode of safe mode with command prompt, i think we need an external registry editor to unhide the account...
But, see if you can do a system restore, work thru the seteps Greg gave you and see if any help if you need any help, just ask

How would I go about restoring it?

 

[cbute]

This is why to check for and clean up infection first, check all boot parameters with Startup Repair, if it doesn't automate System Restore run it from the Options list, then run SFC /SCANNOW Run in Command Prompt at Boot.

I am really confused. How do I get to these options if I can't login?

 

[cbute]

EDIT: Do gregs idea first

press CTR+ALT+DEL keys at the login and see if any accounts show up

Nothing changed when I did those keys.