Blu Ray playback - stopped working...

[RobPhoboS]

I'm hoping that someone else has had these issues and know's how to fix it, or at least some ideas as to what I could try out.
Annoyingly the help from Sony is 'format/recovery'

The laptop is a Sony Vaio VPCF11Z1E running Win 7 x64.
AFAIK I have the latest drivers for the 330M nvidia graphics processing (v280.26), as well as updating many other component drivers (sometimes use DriverMax to check).
I'm trying to nail down whether this is a fault of software playback, nvidia, driver or firmware.

Earlier in the year I was able to play back blu ray's without much trouble but now each software player I try, it just won't playback anything at all.

This is the support page for the laptop if it's of anyuse?:
VAIO Support Europe

The bundled player was WinDVD but I didn't like using it, so got rid of it as I had powerdvd v10 which worked for BR playback a few months ago but then stopped. (actually don't like that either )


One thing I have noticed that comes up in the crash dialogues (various software playback players), for BR and actually in some other formats in MPClassic/Potplayer etc, is this:
Fault Module Name: nvd3dum.dll
Fault Module Version: 8.17.12.8026


The BR drive is a:
MATSHITA BD-MLT UJ240AS

If there are some more details required, please just mention it.
I really hope someone can help as it's weird why I cannot use the BR feature now :huh:

 

[Wishmaster]

nvd3dum.dll is part of the Nvidia driver.

I would suggest uninstalling your GPU drivers.

Then download and install the latest version.

Do Not use Driver MAX for this.
Get the graphics drivers from the Manufacturers Website.

 

[RobPhoboS]

Hi, I didn't install the nvidia drivers from driver max, I've always used the nvidia site.
But what I am doing right this second is downloading the nvidia driver from the vaio website, and downloading an earlier version in the year (when I think it was working) from nvidia site.

So I'll uninstall the current one.
Try the newest one (which I had but maybe something got corrupted), then go backwards from there.

Hopefully I'll get this resolved.

 

[Wishmaster]

Please let us know.

 

[RobPhoboS]

I definitely will

Just a very quick question.
I have 4 entries for nvidia - which order should I uninstall them ?

1: NVIDIA 3D Vision Controller Driver
2: NVIDIA 3D Vision Driver
3: NVIDIA 3D HD Audio Driver
4: NVIDIA PhysX System Software

 

[Wishmaster]

All of them, just do the Graphics Driver last.


Also, when you re-install, if you have no specific need for 3D, you can safley exclude the 3D vision Driver & 3D Vision Controller.
It will not affect the graphics or Video unless rendering in 3D

 

[RobPhoboS]

Ah, good I'll do that for the next time I install it as I don't use it.
I use the PhysX engine for some plug ins in Maya though, so I'll re-install that.

I cannot believe it.
It worked. (on v280.26)
And using PowerDVD v10 (build 2916)

haha, after months of not knowing why it wasn't working, possibly the simplest thing I should have tried.

Thank you for pointing out something quite obvious, not that I'm new to this (been around 15 years of building them), so I should have just tried that to start with.

 

[Wishmaster]

Sometimes its the simplest things that can be easily overlooked.

We've all done the same at one point or another
Glad you got it all worked out.