Solved Blue and yellow shield icon.

[SniperWolf]

Hello i got my new Toshiba laptop yesterday with Windows 7.
Whenever i try to download anything, i get to the 'install' phase, if i click on 'install' nothing at all happens. There is small blue and yellow shield icon that appears to be disabling my ability to press 'install'.
Just to clarify i have not altered any settings, and i am using the free McAffee trial that the laptop came with.

SniperWolf.

 

[richc46]

Make sure that you have permission
http://www.sevenforums.com/tutorials/24232-sharing-permissions.html

If you cannot give yourself permission, take ownership first
http://www.vistax64.com/tutorials/67717-take-ownership-file.html

Do this only to personal files and not system files.

If not success, try in safe mode.

http://www.sevenforums.com/tutorials/507-built-administrator-account-enable-disable.html?filter[2]=User AccountsIf no sucess try in safe mode with the hidden administrator

 

[Orbital Shark]

Can you please provide a snip/pic of what you mean?

It sounds like normaly UAC behavior but the fact that nothing happens is truly puzzling


OS

 

[Lomai]

Could it be UAC?
Regards

Edit

Shark's onto it

 

[Fayla]

My search results suggested that either McAfee is capable of corrupting the UAC or that the UAC files are corrupted :/

Have you tried disabling then re-enabling the UAC, then try install your app again?

Maybe try doing a file repair with the command: SFC /scannow

 

[SniperWolf]

Thanks for the response.
I did try and get you a screen print of whats happening, but now i can't even get that far, i get past the 'run' stages (when for example downloading bit torrent) and then that's it, the install phase doesn't even reveal itself. I get an error message saying bit torrent is already running but not responding. :sarc:.

Sorry but i'm only familiar with windows xp, i don't know exactly what the UAC is sorry,

SniperWolf.

 

[richc46]

UAC's security protection can be changed. To allow easier, but less secure, use of your computer. Here is an official definition
http://en.wikipedia.org/wiki/User_Account_Control

http://www.sevenforums.com/tutorials/299-user-account-control-uac-change-notification-settings.html

 

[Lomai]

Thanks for the response.
I did try and get you a screen print of whats happening, but now i can't even get that far, i get past the 'run' stages (when for example downloading bit torrent) and then that's it, the install phase doesn't even reveal itself. I get an error message saying bit torrent is already running but not responding. :sarc:.

Sorry but i'm only familiar with windows xp, i don't know exactly what the UAC is sorry,

SniperWolf.

User Account Control (UAC)

 

[SniperWolf]

Ive tried to disable UAC by turning its protection level down to 0. All that has happened is the window has simply frozen and now i can adjust it. Cant windows create anything that works?

SniperWolf

 

[SniperWolf]

I managed to disable it and bit torrent is working. YAY

Thanks for the help.