Solved blue screen - comupter crashes

[gabikenet]

Hi
I have windows 7 professional X64 /
grahic card - saphir 6700
lately it started to crash

I am attaching the zipped file

thanks for your help

Gabi

 

[koolkat77]

Welcome to SevenForums.

Keeping two antiviruses will cause conflicts. Please uninstall Ad-Aware Antivirus with Revo uninstaller. (Uninstall in Advanced Mode to remove registry leftovers)

Start Menu\Programs\Ad-Aware Antivirus	Public:Start Menu\Programs\Ad-Aware Antivirus	Public

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-
​

• Microsoft Security Essentials - Free Antivirus for Windows
  
  • Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer
    • http://www.sevenforums.com/system-security/206705-good-free-system-security-combination.html

   Warning

:ar: Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

is it bad to run multiple antivirus programs?​

Update your video drivers.

Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6229, 303.50 KB (310,784 bytes), 08/09/2011 18:52)

METHOD:

Click on the Start rb: ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to "AMD/ATI" and reboot the system. Delete remnants of its drivers/older drivers using Driver Sweeper.

:ar: http://www.sevenforums.com/tutorial...over-files-after-uninstalling.html#post726559

Link for update: AMD Driver Autodetect

Perform a System File Check:

1. Click on the start rb:
2. Type CMD on Search
3. Left click and Run as Administrator
4. Type SFC /scannow

Full tutorial here:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Disk Check on your hard drive for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

Reduce items at start-up. Nothing except anti-virus is required:

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

If doing the above does not bring stability. Proceed with testing RAM.

Take memtest. Run for 8 passes and test each stick in a know good slot for an additional 6 passes.

• http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

The goal is to test all the RAM sticks and all the motherboard slots.

Check your motherboard manual to ensure the RAM sticks are in the recommended motherboard slots. Some motherboards have very specific slots required for the number of RAM sticks installed.

If you get errors, stop the test and continue with the next step.

1. Remove all but one stick of RAM from your computer (this will be RAM stick #1), and run Memtest86 again, for 7 passes.

*Be sure to note the RAM stick, use a piece of tape with a number, and note the motherboard slot.
​

If this stick passes the test then go to step #3.

2. If RAM stick #1 has errors, repeat the test with RAM stick #2 in the same motherboard slot.

*If RAM stick #2 passes, this indicates that RAM stick #1 may be bad. If you want to be absolutely sure, re-test RAM stick #1 in another known good slot.
​

*If RAM stick #2 has errors, this indicates another possible bad RAM stick, a possible motherboard slot failure or inadequate settings.
​

3. Test the next stick of RAM (stick #2) in the next motherboard slot.

*If this RAM stick has errors repeat step #2 using a known good stick if possible, or another stick.
​

*If this RAM stick has no errors and both sticks failed in slot#1, test RAM stick #1 in this slot.
​

4. If you find a stick that passes the test, test it in all the other motherboard slots.

If Part 2 testing shows errors, and all tests in Part 3 show errors, you will need to test the RAM sticks in another computer and/or test other RAM in your computer to identify the problem.

In this way, you can identify whether it is a bad stick of RAM, a bad motherboard, or incompatibility between the sticks.

   Information

Errors are sometimes found after 8 passes.

   Tip

Do this test overnight, before going to bed.

Let us know the results.

 

[gabikenet]

Hi to all of you,

I uninstall tyhe graphic card of AMD and after all the leftovers, reinstall - and it did not help
I did scan disc and disk check. I am waiting to see if it warks.
By the way; how can I see what was found on disk check after windows starts?

Gabi

 

[koolkat77]

Untick the option for "automatically fix file system errors" and just run disk check.

 

[gabikenet]

Hi to all of you

Scan disk and check disk did not help me also.
I am unistalling ad aware. I will let you know if this will help my blue screen problem.

Gabi

 

[gabikenet]

Hi to all
A week passed since I uninstall the ad-aware. Until now no crashes occured!!!
I hope - that it solved the problem.

Gabi

 

[koolkat77]

Good news. Thanks for the update.

Let us know how things are after another week.
Good luck.

 

[gabikenet]

Hi to all

Another week and everything is fine!!!

 

[koolkat77]

That's great..

When you feel ready,

   Tip

• If your problem is solved please use the
  
  Mark this thread as solved link at the top of your thread or down on the left corner