Blue screen crash, assistance need

[chandu]

I faithfully follow the advice for posting in the blue screen-crash region.
Please help me.
Thanks.

 

[JaidynM]

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

You have Kaspersky installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows

You will need to remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver that was found in your dump called sptd.sys which is notorious for causing BSOD's.Use the below SPTD uninstaller to uninstall the driver...
DuplexSecure - Downloads

...and then install the freeware, MagicDisk (MagicISO Virtual CD/DVD-ROM).
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview


The following drivers need to be updated:

bcmwl6.sys   Wed Jul 08 10:44:47 2009

These drivers can be found by searching them in Google and then finding the associated software or driver. Finally, find the latest version of this driver or software and download and install it. Some of the drivers may also be found here (if the driver says 'Windows Update' simply make sure all Windows Updates are installed).

You should also update any other drivers you can think of including graphics, audio, chipset etc.

Make sure all Windows updates are installed.

 

[chandu]

First of all thanks for your kind patience and reply,,,and i go through step by step as you have mentioned.

Test your RAM using Memtest86+. Let it run until 6-8 passes have completed or errors have been found.
http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

No error found up to step 8/ 100%

You have Kaspersky installed, is that correct? At least to test, uninstall it and install MSE (Microsoft Security Essentials) instead.
Microsoft Security Essentials - Free Antivirus for Windows


You will need to remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver that was found in your dump called sptd.sys which is notorious for causing BSOD's.Use the below SPTD uninstaller to uninstall the driver...
DuplexSecure - Downloads

...and then install the freeware, MagicDisk (MagicISO Virtual CD/DVD-ROM).
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overviewhttp://windows.microsoft.com/en-US/windows/products/security-essentials

http://windows.microsoft.com/en-US/windows/products/security-essentials

ok. done

The following drivers need to be updated:

bcmwl6.sys   Wed Jul 08 10:44:47 2009

Forgive my ignorance, but its a bluetooth drive..!

You should also update any other drivers you can think of including graphics, audio, chipset etc.

Make sure all Windows updates are installed.

Once i have tried to update my sound and touchpad driver using some software (which indicating me about the driver were old/not updated for long time) but unfortunately the corresponding system stop working. since i never tried with bios or chipset one.

what should i do...?

Thanks anyway.

 

[JaidynM]

bcmw16.sys would be your wireless network driver.

You should also fill out the rest of your system specs.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

 

[chandu]

bcmw16.sys would be your wireless network driver.

You should also fill out the rest of your system specs.
http://www.sevenforums.com/tutorials/180324-system-info-see-your-system-specs.html

system specification updated.

 

[writhziden]

Just to provide some additional help system specs wise: This is a Dell Inspiron 1440, correct?

 

[JaidynM]

If it is, you should be able to find most of the drivers you need on the Dell website. Some brands of computers require separate drivers to the ones provided by the graphics, motherboard, chipset etc. maker.

 

[chandu]

Just to provide some additional help system specs wise: This is a Dell Inspiron 1440, correct?

yes, thats right.

 

[JaidynM]

As I said earlier, you may want to go through the Dell website and find the drivers associated to your specific model.