Blue screen crash, error 0x00000034

dandeliondream

New member
Local time
2:46 PM
Messages
9
How do i resolve this problem?

My computer will crash (blue screen) normally around 4:50pm every day.

Pls advise.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441
Additional information about the problem:
BCCode: 34
BCP1: 00000000000018BC
BCP2: FFFFFFFFC0000420
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Is Windows 7 . . .
- x64 ?
- OEM = came pre-installed on system
- What is the age of system (hardware)? less than 1 mths
- What is the age of OS installation: not sure
 

My Computer

OS
windows 7
Hello dandeliondream and welcome to Sevenforums.

BSOD Analyse

Do you have any sort of iPod, DVD in tray, or your cellphone plugged into your computer? Your systeminfo reports that the computer boots from Volume 2, is this the correct disk that contains Windows? Windows might try to boot to another device.

At boot, try pressing Delete, Tab, or F12. | Find Boot Priority | Put the correct drive containing Windows on top | Save, and Reboot.

Eject any DVD or CD in your CD-ROM Tray.

Code:
7: kd> lmvm cdrom
start             end                 module name
fffff880`04e13000 fffff880`04e3d000   cdrom      (pdb symbols)          c:\symbols\cdrom.pdb\389C1BC82B5647ECB114A4F071ECA8B41\cdrom.pdb
    Loaded symbol image file: cdrom.sys
    Mapped memory image file: c:\symbols\cdrom.sys\4CE792982a000\cdrom.sys
    Image path: \SystemRoot\system32\DRIVERS\cdrom.sys
    Image name: cdrom.sys
    Timestamp:        Sat Nov 20 10:19:20 2010 (4CE79298)
    CheckSum:         0002B742
    ImageSize:        0002A000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0000.04b0
    CompanyName:      Microsoft Corporation

Command

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.
   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.


Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Probably Caused By line- Summery
Code:
BugCheck 50, {fffffffffffffff8, 0, fffffa800eaffdb0, 0}
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : cdrom.sys ( cdrom!DeviceSendSrbSynchronously+568 )
---------------------------------------------------------------------------------
BugCheck 50, {fffffffffffffff8, 0, fffffa800eaffdb0, 0}
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : cdrom.sys ( cdrom!DeviceSendSrbSynchronously+568 )

Also ensure the cables running to the CD-Rom player, is installed correctly. There should be two cables; from the motherboard and from the PSU running to the player.

Best Regards,
Frederik.
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Dear FredeGail,

I've entered the boot sequence and found the 1st option is booting from drive 0 HDD that is correct. My OS is in there.

Also, there is nothing in my CD-ROM drive. However, I do have a USB hub multicard reader and writer plugged in on one of my USB ports.

I have also run the SFC /SCANNOW. Verification 100% complete and the message is 'Windows resource protector did not find any integrity violation.'

I do not know what went wrong.

Hello dandeliondream and welcome to Sevenforums.

BSOD Analyse

Do you have any sort of iPod, DVD in tray, or your cellphone plugged into your computer? Your systeminfo reports that the computer boots from Volume 2, is this the correct disk that contains Windows? Windows might try to boot to another device.

At boot, try pressing Delete, Tab, or F12. | Find Boot Priority | Put the correct drive containing Windows on top | Save, and Reboot.

Eject any DVD or CD in your CD-ROM Tray.

Code:
7: kd> lmvm cdrom
start             end                 module name
fffff880`04e13000 fffff880`04e3d000   cdrom      (pdb symbols)          c:\symbols\cdrom.pdb\389C1BC82B5647ECB114A4F071ECA8B41\cdrom.pdb
    Loaded symbol image file: cdrom.sys
    Mapped memory image file: c:\symbols\cdrom.sys\4CE792982a000\cdrom.sys
    Image path: \SystemRoot\system32\DRIVERS\cdrom.sys
    Image name: cdrom.sys
    Timestamp:        Sat Nov 20 10:19:20 2010 (4CE79298)
    CheckSum:         0002B742
    ImageSize:        0002A000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0000.04b0
    CompanyName:      Microsoft Corporation

Command

We usually ask people to do this command to check if Windows is corrupted. It's the most common used one to check if the Windows files are corrupted. If it'll find errors, it'll restore them.
   Tip
If you're having a custom customization layer on your Aero, it's likely to get restored to default.


Press Start | search 'cmd' | Right-click it
| open as Admin | type SFC /SCANNOW

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Probably Caused By line- Summery
Code:
BugCheck 50, {fffffffffffffff8, 0, fffffa800eaffdb0, 0}
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : cdrom.sys ( cdrom!DeviceSendSrbSynchronously+568 )
---------------------------------------------------------------------------------
BugCheck 50, {fffffffffffffff8, 0, fffffa800eaffdb0, 0}
Could not read faulting driver name
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : cdrom.sys ( cdrom!DeviceSendSrbSynchronously+568 )

Also ensure the cables running to the CD-Rom player, is installed correctly. There should be two cables; from the motherboard and from the PSU running to the player.

Best Regards,
Frederik.
 

My Computer

OS
windows 7
Thank you for your input.

Please open your case and plug all the cables out of your CD-player and see if it's any help. Afterwards, use your computer as you're used to and see if a BSOD will appear.

Best Regards,
Frederik.
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Hi FredeGail,

I am using a notebook so it is very diffcult for me. Is there any other suggestion?

Thank you for your input.

Please open your case and plug all the cables out of your CD-player and see if it's any help. Afterwards, use your computer as you're used to and see if a BSOD will appear.

Best Regards,
Frederik.
 

My Computer

OS
windows 7
Hi FredeGail,

I am using a notebook so it is very diffcult for me. Is there any other suggestion?

Make your way to your computer manufacturers website, and find drivers for things like the CD-player. There might be something.

Best Regards,
Frederik.
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
Also ensure all the chipset drivers as well as the controller drivers etc. is installed. The chipset might be a good place to upgrade if you haven't already.

Best Regards,
Frederik.
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
My notebook seems to be working properly these few days after installing the latest chipset driver.
Hopefully, it will continue to be working fine. :)
Thank you for your help.

Also ensure all the chipset drivers as well as the controller drivers etc. is installed. The chipset might be a good place to upgrade if you haven't already.

Best Regards,
Frederik.
 

My Computer

OS
windows 7
Sounds very sweet.
Usually if you don't have the chipset packages, things will be messed up.

You're certainly welcome, return here if you're experiencing any other BSOD- it'll gladly analyse them.

Best Regards,
Frederik.
 

My Computer

Computer Manufacturer/Model Number
Brewed
OS
Microsoft Windows 7 Ultimate: x64 (SP1)
CPU
Intel® Core™ i5-2500K Processor
Motherboard
ASUS P8Z68-V PRO
Memory
Kingston DDR3 HyperX 1600MHz 8GB
Graphics Card(s)
ASUS GTX 560 TI DirectCU II 900MHz
Sound Card
Realtek® ALC892 8-Channel High Definition Audio CODEC
Monitor(s) Displays
ACER LCD P246HBD 1920x1080 (24") - Dell 1280x800
Screen Resolution
ACER LCD P246HBD ~ [1920X1080] - DELL ~ [1280x800]
Hard Drives
500 GB WD Caviar SE116 7200rpm SATA2
PSU
Corsair 750W Power Supply
Case
Coolermaster CM Scout
Cooling
Zalman FS-C77 Fatal1ty CPU Cooler
Keyboard
Logitech G15
Mouse
Coolermaster Sentinel Advanced
Internet Speed
[↓ 10 MB/s DL] [↑ 1 MB/s UL]
Other Info
- ROCCAT™ Kave – Solid 5.1 Surround Sound Gaming Headset
- Not overclocking
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