blue-screen crash while booting into debug mode

[Tommylynn]

i have a computer that deadlocks when ever i boot it to anything but safe mode, ive replaced the processor, the hard drive, and tried all configurations of my ram sticks and it still deadlocks i was alway able to log into my computer but literally a few seconds after that it would deadlock but recently i booted into debug mode and it gave me a blue screen i dont know how to use the minidump to figure out what happened, i have found the minidump file but need someone/something to help me read it and see what happened, i NEED this computer to work i do online schooling so this is not exactly the best thing to happen to me please help.

 

[ICIT2LOL]

Tommy mate please follow these if you can
http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html
&
http://www.sevenforums.com/bsod-help-support/96879-blue-screen-death-bsod-posting-instructions.html

 

[Tommylynn]

ive posted the dump file in my original description

 

[ICIT2LOL]

Sorry my bad mate it didn't open the first time

Oh by that I mean it wasn't there the first time or I would 't have asked

 

[Tommylynn]

Yeah i edited in now hopefully i did it right

 

[ICIT2LOL]

Ok Tommy can you identify the graphics device on this machine as there seems to be refs to a graphic driver problem

BugCheck A, {1b, 2, 0, 8283af66}

*** WARNING: Unable to verify timestamp for mssmbios.sys
*** ERROR: Module load completed but symbols could not be loaded for mssmbios.sys
*** WARNING: Unable to verify timestamp for halmacpi.dll
*** ERROR: Module load completed but symbols could not be loaded for halmacpi.dll
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for [COLOR="Red"]nvlddmkm.sys[/COLOR]
*** WARNING: Unable to verify timestamp for dxgkrnl.sys
*** ERROR: Module load completed but symbols could not be loaded for dxgkrnl.sys
***** Kernel symbols are WRONG. Please fix symbols to do analysis.

See this
Using HW Info
PART A:
You can test the volts on the PSU with HW Info HWiNFO, HWiNFO32/64 - Download < download the right bit version and close the right hand window select Sensors and scroll down to the power section where you will see what the volts are doing see my pic. In my pic the section (Nuvoton) with VBATT as a dead give away you are in the section for the rail voltages. There are other section titles and one that pops up often is ITE (sometimes the usual one for Gigabyte boards)
Now the voltage on the different rails have to be within 5% =+/- of what is required or the machine will not work properly if at all.
Limits +/-
12v = 11.4 – 12.6v
5v = 4.74 – 5.25v
3.3v = 3.135 – 3.465v
The Power good signal voltage at pin 8 on the 24 pin plug (grey cable) should be the same as the 5v rail reading/s
See this for the rail voltage info
PSUs 101: A Detailed Look Into Power Supplies (Section 2.)
The original right hand window shows the machine running and is handy for that but for looking at the components in some detail close it and use the main left hand side panel
FOR OTHER COMPONENTS
PART B:
Open each small square with + in it on the section the components are in and then click on the individual component/s (it will highlight in blue) - in the right hand side will appear all sorts of details including brands speeds and other essential info that particular device.

Use PART B: See pic for example in that I have said what to look for the Video Adaptor on the right will be the device manufacturer and model.

 

[Tommylynn]

my graphics card is a NVIDIA GeForce 7350 LE

 

[Tommylynn]

Computer will only work in safe mode and hwinfo will not work in safe mode ive turned all firewalls off and ran as administraitor but its a no go

 

[ICIT2LOL]

Ok Tommy at least we know the card brand and model. Now just so you now if you have access to another machine you can always create an app on it for HW and then put on a stick and ruin it on the machine.

Try getting the diver from here and if necessary load it on a stick and run onto the original machine
Drivers | GeForce

 

[Tommylynn]

Drivers for the graphics card or something else?
My apologies im really not smart with this stuff

 

[ICIT2LOL]

Tommy do you know if this machine has a dedicated graphics card - a look inside the case will show you if it has not or if the graphics chip is an integrated APU one because I cannot find a driver for that one you quoted.

If you go to this site there is a button that says auto detect your GPU - hit that and see what comes up. see pics

 

[derekimo]

This driver here is compatible,

Drivers | GeForce

View attachment 389382

 

[ICIT2LOL]

Thanks Derek couldn't find that one out - something very similar but without the listings.

 

[Tommylynn]

downloaded and installed the driver, booted in normal mode, deadlocked a few seconds after i logged in

 

[ICIT2LOL]

Ok mate now you seemed to have changed a lot of the main components but you didn't mention anything with the RAM then I am thinking it might be suspect and so if it were me I would run this http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html

Now this is the only memtest we advise to use and if you do it please remember the number of passes it makes has to be at least 8 any less and you may as well not bother. Of course if you get errors reasonably quickly then you can stop it but then you need to memtest each stick on it's own to find the bad stick - that is if you have more than one stick installed. It goes before saying finding a bad stick means replacing it. You may find that if you get errors with one stick and have two slots then you may have to test the stick in slot 2 because it occasionally happens that the slot is bad and therefore a motherboard issue.

I am saying this because I do not know what the RAM situation in your machine is and a quick search via the System info files I think has narrowed that machine to having four slots - am not sure and the reason it is important mate to at least give the machines model number if not full details - it makes life so much easier for us. For you info this is that machine - I think HP Support document - HP Support Center as you will see it has the four slots but as it was sold with a 32bit OS they would have only installed either a 4GB stick or a 2+1GB stick/s (unlikely) because they specify 3GB as installed in that site. Moreover there is a support tab in there for any drivers for that machine.

Back to the memtest in my pic it is the wrong version I know but it is just to give you an idea of what the test may look like.

 

[Tommylynn]

I have 4 sticks of ram 2, 1 gigabyte sticks and 2, 512 megabyte sticks ill run the memory test now also apologies for not giving full system info i was in a tremendous rush and only recently joined to figure this out because this computer having problems the last thing i needed

 

[Tommylynn]

Ive ran the test once no errors im assuming by passing it 8 times you mean running it 8 times so im on to the second round of testing

 

[Tommylynn]

I understand how it works now that being said it looks like im in for a long wait until this thing passes 8 times ill let you guys know when its done thanks in advance for helping me with this it means alot

 

[ICIT2LOL]

Yes Tommy and you have it right it does take a long time - a good time is overnight mate.

Now in the meantime I would think about getting a 4GB stick and use it alone this would make sure the timings and frequencies are right and being made as one piece is going to be as matched as the chips can be. By chips I mean the small blocks you see on the stick itself.
RAM is really quite inexpensive these days (says me not knowing what your budget is) but a usual price for what you want unless you want to heavy game or something in which case 4GB is not going to let you game those heavy games you see that some run.

See this page and some are one stick modules some are matched pairs for not much at all the one stick preferable but tow sticks are still good - there are some two sticks 8GB sets and you could use just one because with your 32bit system 4GB typically 3.3GB are usable - but this is only if the memtest comes up with errors though again for my own liking I would rather have one stick than three


new desktop memory 1333, Desktop Memory, Memory, Components - Newegg.com

Edit did you know by the by your CPU supports a 64bit system?? worth keeping in mins because that means more RAM AMD Athlon 64 X2 5000+ - ADA5000IAA5CZ

 

[Tommylynn]

Right im not a genius but im fairly knowledgeable when it comes to hardware i can for the most part tell what something is/does and where it goes but as soon as something goes wrong i have as much knowledge on it as a newborn would, anyways as i said before ill notify you of the results and again i honestly cant thank you enough for helping me right now this has taken days and im greatful you are spending even a small fraction of your free time on this