Blue Screen Error

yhelother · Feb 23, 2011

Hi,
i'm using a samsung R480 laptop, and i keep encountering this blue screen error recently.
the computer freezes before going into a blue screen, with the error message

driver irql not less or equal BSOD
or the
A Clock interrupt was not received on a secondary processor within the

allocated time interval' BSOD.

I get this really often when i try to play games such as BC2 or black ops. i have sent it for repairs before,
and they have changed the motherboard and the RAM sticks but i am still getting the same errors. please help!
My system specs:

Windows 7 Home Premium 32 bit
- original OS came installed on system (retail from samsung)
- my system is about 1 year old, and i have not done reformatting before.

Thanks!

fimble · Feb 23, 2011

Hi yhelother and Welcome.

STOP 0x00000101: CLOCK_WATCHDOG_TIMEOUT
Usual causes: Device driver, BIOS bug, hardware defect.

Your latest dump file lists Unknown_Image ( ANALYSIS_INCONCLUSIVE ) as the probable cause.
Stop 0x101 often indicates a problem with your CPU. However, old and incompatible drivers can and do cause issues with Windows 7, often giving false error codes.

As a Priority:

McAfee is known to be a cause of BSOD's on some Win 7 systems. I suggest that you uninstall McAfee using the McAfee Removal Tool http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe. Download Microsoft Security Essentials as its replacement. Make sure your Windows firewall is enabled! Once your BSOD issues are resolved, feel free to try the latest version of McAfee.

hamachi.sys Thu Feb 19 10:36:27 2009 LogMeIn Hamachi Virtual Network Driver Known issues with Windows 7. Update or uninstall.

The sptd.sys driver is notorious for causing BSOD's with Windows 7. It's a driver used and installed along with Daemon Tools and Alcohol 120 which you'll also have to uninstall.
Then use the correct (32bit or 64bit) download from Duplex Secure - Downloads to uninstall the SPTD.SYS driver.
Make sure to select the uninstall button! DO NOT SELECT INSTALL!!
Virtual Drives
A couple of alternatives to DT/Alcohol that do not use SPTD.SYS (In no order).
DVDFab. Very small at just over 1Mb installed (My preference).
PowerISO (The program is a trial but the drive emulation is free forever).

Outdated Drivers. Update:

btusbflt.sys Tue Jun 09 22:46:14 2009
btwl2cap.sys Sat Apr 04 01:28:35 2009 Broadcom bluetooth. SAMSUNG ELECTRONICS.

NDISKIO.SYS Wed Oct 04 12:53:12 2006 Norman Virus Control. Norman ASA.

SABI.sys Thu May 28 07:38:10 2009 SAMSUNG Kernel Driver. SAMSUNG ELECTRONICS.

Drivers with Updates:

iaStor.sys Wed Apr 28 00:46:06 2010 Intel Rapid Storage.

nvlddmkm.sys Wed Feb 10 14:12:19 2010 nVidia Graphics Drivers.
Download and install Driver Sweeper.
Boot to Safe Mode
Uninstall your current Graphics Driver SetUp.
Run Driver Sweeper to clean up any left overs.
Reboot to Normal Mode.
Install your new Graphics Driver SetUp.

RTKVHDA.sys Mon Dec 14 09:37:20 2009 Realtek HD Audio R2.57

yk62x86.sys Mon Sep 28 07:33:34 2009 Marvell Yukon networking Enter Part # 88E8040 in Drivers >> Search Box. (Windows 7 & Server 2008 R2 9/15/10 v11.30.1.3)

Bugcheck Analysis

Code:

Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0x8364f000 PsLoadedModuleList = 0x83797810
Debug session time: Wed Feb 23 14:04:10.287 2011 (UTC + 0:00)
System Uptime: 0 days 0:03:58.411
Loading Kernel Symbols
...............................................................
................................................................
...........................................
Loading User Symbols
Loading unloaded module list
.....
0: kd> !analyze
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {31, 0, 807c4120, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 00000031, Clock interrupt time out interval in nominal clock ticks.
Arg2: 00000000, 0.
Arg3: 807c4120, The PRCB address of the hung processor.
Arg4: 00000001, 0.

Debugging Details:
------------------


BUGCHECK_STR:  CLOCK_WATCHDOG_TIMEOUT_4_PROC

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  1c

STACK_TEXT:  
8edc38cc 836bad13 00000101 00000031 00000000 nt!KeBugCheckEx+0x1e
8edc3908 836ba362 00026161 00000000 00003b00 nt!KeAccumulateTicks+0x242
8edc3948 836ba20f 836f24b3 3388e4c3 00000000 nt!KeUpdateRunTime+0x145
8edc39a0 836bf597 8a83601b 8a83601b 000000d1 nt!KeUpdateSystemTime+0x613
8edc39a0 836f24b3 8a83601b 8a83601b 000000d1 nt!KeUpdateSystemTimeAssist+0x13
8edc3a38 836bcbbd 00000fff 00000000 00000001 nt!KxFlushEntireTb+0xf4
8edc3a58 836bc83f 00000000 00000001 c04f34c8 nt!KeFlushTb+0x22a
8edc3a84 836bc687 837774f8 00000000 00000001 nt!KeFlushMultipleRangeTb+0x19c
8edc3a98 836c1895 83783300 8edc3c74 00000002 nt!MiFlushPteList+0x22
8edc3c10 836c261b 83783300 00000001 00000001 nt!MiAgeWorkingSet+0x449
8edc3c5c 836c22e0 00000002 00000001 00000000 nt!MiProcessWorkingSets+0x25b
8edc3c88 836d821f 00000000 860a9338 00000000 nt!MmWorkingSetManager+0xa4
8edc3d50 8385d6d3 00000000 ab6b9c5c 00000000 nt!KeBalanceSetManager+0x1af
8edc3d90 8370f0f9 836d8070 00000000 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19


STACK_COMMAND:  kb

SYMBOL_NAME:  ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME:  Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID:  CLOCK_WATCHDOG_TIMEOUT_4_PROC_ANALYSIS_INCONCLUSIVE

Followup: MachineOwner

Drivers:

Code:

8c9a4000 8c9ec000   ACPI     ACPI.sys     Tue Jul 14 00:11:11 2009 (4A5BBF0F)
9279c000 927f6000   afd      afd.sys      Tue Jul 14 00:12:34 2009 (4A5BBF62)
93a57000 93a69000   AgileVpn AgileVpn.sys Tue Jul 14 00:55:00 2009 (4A5BC954)
8caa0000 8caa9000   amdxata  amdxata.sys  Tue May 19 18:57:35 2009 (4A12F30F)
8cdc9000 8cdd2000   atapi    atapi.sys    Tue Jul 14 00:11:15 2009 (4A5BBF13)
8cdd2000 8cdf5000   ataport  ataport.SYS  Tue Jul 14 00:11:18 2009 (4A5BBF16)
9323c000 93370000   athr     athr.sys     Wed Nov 24 00:10:43 2010 (4CEC5803)
93a01000 93a38000   aw1ivpfj aw1ivpfj.SYS Tue Apr 07 17:06:14 2009 (49DB79F6)
8c7e7000 8c7f2000   BATTC    BATTC.SYS    Tue Jul 14 00:19:15 2009 (4A5BC0F3)
8d1f5000 8d1fc000   Beep     Beep.SYS     Tue Jul 14 00:45:00 2009 (4A5BC6FC)
92cbb000 92cc9000   blbdrive blbdrive.sys Tue Jul 14 00:23:04 2009 (4A5BC1D8)
8c6af000 8c6b7000   BOOTVID  BOOTVID.dll  Tue Jul 14 02:04:34 2009 (4A5BD9A2)
83110000 83129000   bowser   bowser.sys   Tue Jul 14 00:14:21 2009 (4A5BBFCD)
92e62000 92e6f000   BthEnum  BthEnum.sys  Tue Jul 14 00:51:35 2009 (4A5BC887)
92e8a000 92e9c000   bthmodem bthmodem.sys Tue Jul 14 00:51:34 2009 (4A5BC886)
92e6f000 92e8a000   bthpan   bthpan.sys   Tue Jul 14 00:51:43 2009 (4A5BC88F)
9b184000 9b1e8000   bthport  bthport.sys  Tue Jul 14 00:51:30 2009 (4A5BC882)
9b172000 9b184000   BTHUSB   BTHUSB.sys   Tue Jul 14 00:51:36 2009 (4A5BC888)
9b168000 9b171180   btusbflt btusbflt.sys Tue Jun 09 22:46:14 2009 (4A2ED826)
92f1c000 92f9d000   btwaudio btwaudio.sys Mon Sep 28 16:46:52 2009 (4AC0DA6C)
92ea9000 92f1c000   btwavdt  btwavdt.sys  Tue Aug 25 21:34:52 2009 (4A944AEC)
92f9d000 92fa8000   btwl2cap btwl2cap.sys Sat Apr 04 01:28:35 2009 (49D6A9B3)
92fa8000 92faae00   btwrchid btwrchid.sys Tue Aug 25 21:36:24 2009 (4A944B48)
980e0000 980fe000   cdd      cdd.dll      Tue Nov 02 04:23:36 2010 (4CCF9248)
91dcd000 91dec000   cdrom    cdrom.sys    Tue Jul 14 00:11:24 2009 (4A5BBF1C)
8c6f9000 8c7a4000   CI       CI.dll       Tue Jul 14 02:09:28 2009 (4A5BDAC8)
8d000000 8d025000   CLASSPNP CLASSPNP.SYS Tue Jul 14 00:11:20 2009 (4A5BBF18)
8c6b7000 8c6f9000   CLFS     CLFS.SYS     Tue Jul 14 00:11:10 2009 (4A5BBF0E)
933cb000 933ce700   CmBatt   CmBatt.sys   Tue Jul 14 00:19:18 2009 (4A5BC0F6)
8caee000 8cb4b000   cng      cng.sys      Tue Jul 14 00:32:55 2009 (4A5BC427)
8c7df000 8c7e7000   compbatt compbatt.sys Tue Jul 14 00:19:18 2009 (4A5BC0F6)
93a4a000 93a57000   CompositeBus CompositeBus.sys Tue Jul 14 00:45:26 2009 (4A5BC716)
9b104000 9b111000   crashdmp crashdmp.sys Tue Jul 14 00:45:50 2009 (4A5BC72E)
92ca3000 92cbb000   dfsc     dfsc.sys     Tue Jul 14 00:14:16 2009 (4A5BBFC8)
92c97000 92ca3000   discache discache.sys Tue Jul 14 00:24:04 2009 (4A5BC214)
8d1d7000 8d1e8000   disk     disk.sys     Tue Jul 14 00:11:28 2009 (4A5BBF20)
93bd4000 93bed000   drmk     drmk.sys     Tue Jul 14 01:36:05 2009 (4A5BD2F5)
9b111000 9b122000   dump_dumpfve dump_dumpfve.sys Tue Jul 14 00:12:47 2009 (4A5BBF6F)
91c07000 91dbc000   dump_iaStor dump_iaStor.sys Wed Apr 28 00:46:06 2010 (4BD7773E)
9b0fa000 9b104000   Dxapi    Dxapi.sys    Tue Jul 14 00:25:25 2009 (4A5BC265)
92cea000 92da1000   dxgkrnl  dxgkrnl.sys  Tue Nov 02 02:37:53 2010 (4CCF7981)
947b8000 947f1000   dxgmms1  dxgmms1.sys  Tue Nov 02 02:37:04 2010 (4CCF7950)
8cadd000 8caee000   fileinfo fileinfo.sys Tue Jul 14 00:21:51 2009 (4A5BC18F)
8caa9000 8cadd000   fltmgr   fltmgr.sys   Tue Jul 14 00:11:13 2009 (4A5BBF11)
8cfb7000 8cfc0000   Fs_Rec   Fs_Rec.sys   Tue Jul 14 00:11:14 2009 (4A5BBF12)
8cfc0000 8cff2000   fvevol   fvevol.sys   Sat Sep 26 03:24:21 2009 (4ABD7B55)
92749000 9277a000   fwpkclnt fwpkclnt.sys Tue Jul 14 00:12:03 2009 (4A5BBF43)
933f4000 933f9280   GEARAspiWDM GEARAspiWDM.sys Mon May 18 13:16:53 2009 (4A1151B5)
83618000 8364f000   hal      halmacpi.dll Tue Jul 14 00:11:03 2009 (4A5BBF07)
93af4000 93af8c00   hamachi  hamachi.sys  Thu Feb 19 10:36:27 2009 (499D362B)
93e00000 93e1f000   HDAudBus HDAudBus.sys Tue Jul 14 00:50:55 2009 (4A5BC85F)
9ae00000 9ae13000   HIDCLASS HIDCLASS.SYS Tue Jul 14 00:51:01 2009 (4A5BC865)
9ae13000 9ae19480   HIDPARSE HIDPARSE.SYS Tue Jul 14 00:50:59 2009 (4A5BC863)
9b1e8000 9b1f3000   hidusb   hidusb.sys   Tue Jul 14 00:51:04 2009 (4A5BC868)
8308b000 83110000   HTTP     HTTP.sys     Tue Jul 14 00:12:53 2009 (4A5BBF75)
8d1cf000 8d1d7000   hwpolicy hwpolicy.sys Tue Jul 14 00:11:01 2009 (4A5BBF05)
933cf000 933e7000   i8042prt i8042prt.sys Tue Jul 14 00:11:23 2009 (4A5BBF1B)
8cc14000 8cdc9000   iaStor   iaStor.sys   Wed Apr 28 00:46:06 2010 (4BD7773E)
92c00000 92c1eb00   Impcd    Impcd.sys    Mon Oct 26 20:39:02 2009 (4AE608E6)
93a38000 93a4a000   intelppm intelppm.sys Tue Jul 14 00:11:03 2009 (4A5BBF07)
933e7000 933f4000   kbdclass kbdclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
80bc0000 80bc8000   kdcom    kdcom.dll    Tue Jul 14 02:08:58 2009 (4A5BDAAA)
93afb000 93b2f000   ks       ks.sys       Thu Mar 04 03:57:52 2010 (4B8F2FC0)
8cf96000 8cfa9000   ksecdd   ksecdd.sys   Tue Jul 14 00:11:56 2009 (4A5BBF3C)
8d126000 8d14b000   ksecpkg  ksecpkg.sys  Fri Dec 11 04:04:22 2009 (4B21C4C6)
92fe3000 92ff3000   lltdio   lltdio.sys   Tue Jul 14 00:53:18 2009 (4A5BC8EE)
92fab000 92fc6000   luafv    luafv.sys    Tue Jul 14 00:15:44 2009 (4A5BC020)
8c626000 8c69e000   mcupdate mcupdate.dll Tue Jul 14 02:06:41 2009 (4A5BDA21)
8cb4b000 8cba6ee0   mfehidk  mfehidk.sys  Wed Dec 09 21:04:06 2009 (4B2010C6)
92e9c000 92ea9000   modem    modem.sys    Tue Jul 14 00:55:24 2009 (4A5BC96C)
9b122000 9b12d000   monitor  monitor.sys  Tue Jul 14 00:25:58 2009 (4A5BC286)
93e2e000 93e3b000   mouclass mouclass.sys Tue Jul 14 00:11:15 2009 (4A5BBF13)
9b1f3000 9b1fe000   mouhid   mouhid.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
8ca8a000 8caa0000   mountmgr mountmgr.sys Tue Jul 14 00:11:27 2009 (4A5BBF1F)
83129000 8313b000   mpsdrv   mpsdrv.sys   Tue Jul 14 00:52:52 2009 (4A5BC8D4)
8313b000 8315e000   mrxsmb   mrxsmb.sys   Sat Feb 27 07:32:02 2010 (4B88CA72)
8315e000 83199000   mrxsmb10 mrxsmb10.sys Sat Feb 27 07:32:21 2010 (4B88CA85)
83199000 831b4000   mrxsmb20 mrxsmb20.sys Sat Feb 27 07:32:11 2010 (4B88CA7B)
8cdf5000 8cdff000   msahci   msahci.sys   Tue Jul 14 00:45:50 2009 (4A5BC72E)
8cbaf000 8cbba000   Msfs     Msfs.SYS     Tue Jul 14 00:11:26 2009 (4A5BBF1E)
8c9ec000 8c9f4000   msisadrv msisadrv.sys Tue Jul 14 00:11:09 2009 (4A5BBF0D)
8cf6b000 8cf96000   msrpc    msrpc.sys    Tue Jul 14 00:11:59 2009 (4A5BBF3F)
92c8d000 92c97000   mssmbios mssmbios.sys Tue Jul 14 00:19:25 2009 (4A5BC0FD)
8d1bf000 8d1cf000   mup      mup.sys      Tue Jul 14 00:14:14 2009 (4A5BBFC6)
8d031000 8d0e8000   ndis     ndis.sys     Tue Jul 14 00:12:24 2009 (4A5BBF58)
92fc6000 92fc8e40   NDISKIO  NDISKIO.SYS  Wed Oct 04 12:53:12 2006 (4523A0A8)
93a81000 93a8c000   ndistapi ndistapi.sys Tue Jul 14 00:54:24 2009 (4A5BC930)
8305f000 8306f000   ndisuio  ndisuio.sys  Tue Jul 14 00:53:51 2009 (4A5BC90F)
93a8c000 93aae000   ndiswan  ndiswan.sys  Tue Jul 14 00:54:34 2009 (4A5BC93A)
93b81000 93b92000   NDProxy  NDProxy.SYS  Tue Jul 14 00:54:27 2009 (4A5BC933)
8ca30000 8ca3e000   netbios  netbios.sys  Tue Jul 14 00:53:54 2009 (4A5BC912)
8cbc8000 8cbfa000   netbt    netbt.sys    Tue Jul 14 00:12:18 2009 (4A5BBF52)
8d0e8000 8d126000   NETIO    NETIO.SYS    Tue Jul 14 00:12:35 2009 (4A5BBF63)
92c88000 92c8cd80   ngs      ngs.sys      Fri Dec 18 13:54:39 2009 (4B2B899F)
831cc000 831db000   npf      npf.sys      Tue Oct 20 18:57:28 2009 (4ADDFA08)
8cbba000 8cbc8000   Npfs     Npfs.SYS     Tue Jul 14 00:11:31 2009 (4A5BBF23)
91dec000 91dfc580   nprosec  nprosec.sys  Wed Nov 10 12:56:24 2010 (4CDA9678)
831db000 831e8000   nregsec  nregsec.sys  Wed Nov 10 13:05:23 2010 (4CDA9893)
92c7e000 92c88000   nsiproxy nsiproxy.sys Tue Jul 14 00:12:08 2009 (4A5BBF48)
8364f000 83a5f000   nt       ntkrpamp.exe Sat Jun 19 04:55:24 2010 (4C1C3FAC)
8ce3c000 8cf6b000   Ntfs     Ntfs.sys     Tue Jul 14 00:12:05 2009 (4A5BBF45)
91c00000 91c07000   Null     Null.SYS     Tue Jul 14 00:11:12 2009 (4A5BBF10)
947b6000 947b7080   nvBridge nvBridge.kmd Wed Feb 10 13:42:32 2010 (4B72B7C8)
a0b89000 a0bb1000   nvcv32mf nvcv32mf.sys Thu Nov 11 11:15:49 2010 (4CDBD065)
93b92000 93ba5000   nvhda32v nvhda32v.sys Fri Jun 26 23:54:43 2009 (4A4551B3)
93e3d000 947b5460   nvlddmkm nvlddmkm.sys Wed Feb 10 14:12:19 2010 (4B72BEC3)
83019000 8305f000   nwifi    nwifi.sys    Tue Jul 14 00:51:59 2009 (4A5BC89F)
8ca00000 8ca1f000   pacer    pacer.sys    Tue Jul 14 00:53:58 2009 (4A5BC916)
8c7ce000 8c7df000   partmgr  partmgr.sys  Tue Jul 14 00:11:35 2009 (4A5BBF27)
8c7a4000 8c7ce000   pci      pci.sys      Tue Jul 14 00:11:16 2009 (4A5BBF14)
8cc00000 8cc0e000   PCIIDEX  PCIIDEX.SYS  Tue Jul 14 00:11:15 2009 (4A5BBF13)
8cfa9000 8cfb7000   pcw      pcw.sys      Tue Jul 14 00:11:10 2009 (4A5BBF0E)
a0a17000 a0aae000   peauth   peauth.sys   Tue Jul 14 01:35:44 2009 (4A5BD2E0)
93ba5000 93bd4000   portcls  portcls.sys  Tue Jul 14 00:51:00 2009 (4A5BC864)
8c69e000 8c6af000   PSHED    PSHED.dll    Tue Jul 14 02:09:36 2009 (4A5BDAD0)
93a69000 93a81000   rasl2tp  rasl2tp.sys  Tue Jul 14 00:54:33 2009 (4A5BC939)
93aae000 93ac6000   raspppoe raspppoe.sys Tue Jul 14 00:54:53 2009 (4A5BC94D)
93ac6000 93add000   raspptp  raspptp.sys  Tue Jul 14 00:54:47 2009 (4A5BC947)
93add000 93af4000   rassstp  rassstp.sys  Tue Jul 14 00:54:57 2009 (4A5BC951)
92c3d000 92c7e000   rdbss    rdbss.sys    Tue Jul 14 00:14:26 2009 (4A5BBFD2)
8ce2e000 8ce36000   RDPCDD   RDPCDD.sys   Tue Jul 14 01:01:40 2009 (4A5BCAE4)
8cff2000 8cffa000   rdpencdd rdpencdd.sys Tue Jul 14 01:01:39 2009 (4A5BCAE3)
8cba7000 8cbaf000   rdprefmp rdprefmp.sys Tue Jul 14 01:01:41 2009 (4A5BCAE5)
8d192000 8d1bf000   rdyboost rdyboost.sys Tue Jul 14 00:22:02 2009 (4A5BC19A)
92e3e000 92e62000   rfcomm   rfcomm.sys   Tue Jul 14 00:51:41 2009 (4A5BC88D)
8306f000 83082000   rspndr   rspndr.sys   Tue Jul 14 00:53:20 2009 (4A5BC8F0)
9ae24000 9b0f93c0   RTKVHDA  RTKVHDA.sys  Mon Dec 14 09:37:20 2009 (4B260750)
92c35000 92c3d000   SABI     SABI.sys     Thu May 28 07:38:10 2009 (4A1E3152)
8c97e000 8c9a4000   SCSIPORT SCSIPORT.SYS Tue Jul 14 00:45:55 2009 (4A5BC733)
a0aae000 a0ab8000   secdrv   secdrv.SYS   Wed Sep 13 14:18:32 2006 (45080528)
8c882000 8c975000   sphl     sphl.sys     Sun Oct 11 21:54:02 2009 (4AD245EA)
8d18a000 8d192000   spldr    spldr.sys    Mon May 11 17:13:47 2009 (4A084EBB)
b0409000 b0473000   spsys    spsys.sys    Mon May 11 17:37:10 2009 (4A085436)
a0b35000 a0b86000   srv      srv.sys      Fri Aug 27 04:31:26 2010 (4C77318E)
a0ae6000 a0b35000   srv2     srv2.sys     Fri Aug 27 04:30:45 2010 (4C773165)
a0ab8000 a0ad9000   srvnet   srvnet.sys   Fri Aug 27 04:30:39 2010 (4C77315F)
93af9000 93afa380   swenum   swenum.sys   Tue Jul 14 00:45:08 2009 (4A5BC704)
93200000 93239b00   SynTP    SynTP.sys    Fri Feb 26 02:02:08 2010 (4B872BA0)
92600000 92749000   tcpip    tcpip.sys    Mon Jun 14 04:36:59 2010 (4C15A3DB)
a0ad9000 a0ae6000   tcpipreg tcpipreg.sys Tue Jul 14 00:54:14 2009 (4A5BC926)
92791000 9279c000   TDI      TDI.SYS      Tue Jul 14 00:12:12 2009 (4A5BBF4C)
9277a000 92791000   tdx      tdx.sys      Tue Jul 14 00:12:10 2009 (4A5BBF4A)
92c25000 92c35000   termdd   termdd.sys   Tue Jul 14 01:01:35 2009 (4A5BCADF)
980b0000 980b9000   TSDDD    TSDDD.dll    Tue Jul 14 01:01:40 2009 (4A5BCAE4)
a0b86000 a0b86d00   TuneUpUtilitiesDriver32 TuneUpUtilitiesDriver32.sys Thu Sep 17 12:54:55 2009 (4AB2238F)
92cc9000 92cea000   tunnel   tunnel.sys   Tue Jul 14 00:54:03 2009 (4A5BC91B)
93b2f000 93b3d000   umbus    umbus.sys    Tue Jul 14 00:51:38 2009 (4A5BC88A)
9b12d000 9b144000   usbccgp  usbccgp.sys  Tue Jul 14 00:51:31 2009 (4A5BC883)
9323a000 9323b700   USBD     USBD.SYS     Tue Jul 14 00:51:05 2009 (4A5BC869)
93e1f000 93e2e000   usbehci  usbehci.sys  Tue Jul 14 00:51:14 2009 (4A5BC872)
93b3d000 93b81000   usbhub   usbhub.sys   Tue Jul 14 00:52:06 2009 (4A5BC8A6)
92da1000 92dec000   USBPORT  USBPORT.SYS  Tue Jul 14 00:51:13 2009 (4A5BC871)
9b144000 9b167b80   usbvideo usbvideo.sys Thu Mar 04 04:04:40 2010 (4B8F3158)
8c9f4000 8c9ff000   vdrvroot vdrvroot.sys Tue Jul 14 00:46:19 2009 (4A5BC74B)
8d025000 8d031000   vga      vga.sys      Tue Jul 14 00:25:50 2009 (4A5BC27E)
8ce00000 8ce21000   VIDEOPRT VIDEOPRT.SYS Tue Jul 14 00:25:49 2009 (4A5BC27D)
8c600000 8c610000   volmgr   volmgr.sys   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
8ca3f000 8ca8a000   volmgrx  volmgrx.sys  Tue Jul 14 00:11:41 2009 (4A5BBF2D)
8d14b000 8d18a000   volsnap  volsnap.sys  Tue Jul 14 00:11:34 2009 (4A5BBF26)
93370000 9337a000   vwifibus vwifibus.sys Tue Jul 14 00:52:02 2009 (4A5BC8A2)
8ca1f000 8ca30000   vwififlt vwififlt.sys Tue Jul 14 00:52:03 2009 (4A5BC8A3)
83082000 8308b000   vwifimp  vwifimp.sys  Tue Jul 14 00:52:09 2009 (4A5BC8A9)
8c610000 8c623000   wanarp   wanarp.sys   Tue Jul 14 00:55:02 2009 (4A5BC956)
8ce21000 8ce2e000   watchdog watchdog.sys Tue Jul 14 00:24:10 2009 (4A5BC21A)
8c803000 8c874000   Wdf01000 Wdf01000.sys Tue Jul 14 00:11:36 2009 (4A5BBF28)
8c874000 8c882000   WDFLDR   WDFLDR.SYS   Tue Jul 14 00:11:25 2009 (4A5BBF1D)
927f6000 927fd000   wfplwf   wfplwf.sys   Tue Jul 14 00:53:51 2009 (4A5BC90F)
97e50000 9809b000   win32k   win32k.sys   Wed Oct 20 04:00:01 2010 (4CBE5B31)
8c975000 8c97e000   WMILIB   WMILIB.SYS   Tue Jul 14 00:11:22 2009 (4A5BBF1A)
92fc9000 92fe3000   WudfPf   WudfPf.sys   Tue Jul 14 00:50:13 2009 (4A5BC835)
9337a000 933cb000   yk62x86  yk62x86.sys  Mon Sep 28 07:33:34 2009 (4AC058BE)

Unloaded modules:
a0b87000 a0b89000   MSPQM.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00002000
831b4000 831cc000   parport.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00018000
8d1e8000 8d1f5000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000D000
91c07000 91dbc000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  001B5000
91dbc000 91dcd000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00011000

Let us know how it goes. If you get further problems with blue screens, attach your new dump files and details and we'll move on from there.

yhelother · Feb 24, 2011

Thanks fimble,

i'll try to do all of that by the weekend and see how it goes from there,
yesterday i tried to leave my computer on and it BSOD'd and when i tried to boot it again it got stuck at the windows loading screen. it performs fine in safe mode - i'm considering a reformat of my hard disk, and i want to ask some questions,

will it be fine to just reformat one of my partitions at a time so that i don't lose data? or should i just do a total reformat?

thanks for all you help and i greatly appreciate!

yhelother · Feb 26, 2011

Hi -
i've done most of the things stated, except for a few which i can't figure out

how to update drivers SABI.sys and btwl2cap.sys for example. i've tried using device manager to update those but they come back saying that its updated. So what i did was disable the bluetooth functions first.

however, when i updated the driver for intel (iaStor.sys Wed Apr 28 00:46:06 2010 Intel Rapid Storage.) my computer kept coming back with the blue screen message whenever i tried to startup. now i can only run it in safe mode.

Does this mean its a processor issue?

Blue Screen Error

yhelother

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My Computer

fimble

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My Computer

yhelother

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yhelother

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