Blue screen error

sam0970 · May 17, 2010

Blu screen
I need help please, i built this computer clean install of window 7 home 64 bit and i keep gitting unexpected shutdown blue screen then restart. it happened 3 times in 24 hours spicialy after booting up when the computer have been off for 6 or 7 hours.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF683E97DAF88
BCP2: 0000000000000000
BCP3: FFFFF80002A981E2
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

thanks

zigzag3143 · May 17, 2010

sam0970 said:
Blu screen
I need help please, i built this computer clean install of window 7 home 64 bit and i keep gitting unexpected shutdown blue screen then restart. it happened 3 times in 24 hours spicialy after booting up when the computer have been off for 6 or 7 hours.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 50
BCP1: FFFFF683E97DAF88
BCP2: 0000000000000000
BCP3: FFFFF80002A981E2
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

thanks

We need the actual DMP file. Use these to find and upload them to us. http://www.sevenforums.com/crash-lockup-debug-how/34900-1-novice-how-ask-help-bsod-problem.html

thanks

Ken

sam0970 · May 18, 2010

ok i've attached the file
thanks

jcgriff2 · May 18, 2010

Hi -

The bugcheck on both dumps -

0x50 = invalid memory referenced

One dump shows NIS/ N360 as the crashing app.

Remove NIS/ N360 --> www.jcgriff2.com/NRT_N360_Removal.html

The system uptimes are interesting as they reveal that both BSODs occurred exactly 11 min 14 secs after boot-up, which is indicative of a driver issue -

Code:

[FONT=lucida console]System Uptime: 0 days 0:11:14.008[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:11:14.002[/FONT]

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY

Code:

[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Mon May 17 20:57:19.697 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:11:14.008[/FONT]
[FONT=lucida console]BugCheck 50, {fffff683e97daf88, 0, fffff80002a981e2, 2}[/FONT]
[FONT=lucida console]Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+1c2 )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  winlogon.exe[/FONT]
[FONT=lucida console]¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``[/FONT]
[FONT=lucida console]Built by: 7600.16539.amd64fre.win7_gdr.100226-1909[/FONT]
[FONT=lucida console]Debug session time: Mon May 17 08:34:30.690 2010 (GMT-4)[/FONT]
[FONT=lucida console]System Uptime: 0 days 0:11:14.002[/FONT]
[FONT=lucida console]BugCheck 50, {fffffa82354ac0ab, 0, fffff80002a8e4ff, 5}[/FONT]
[FONT=lucida console]Probably caused by : memory_corruption ( nt!MiAgeWorkingSet+4df )[/FONT]
[FONT=lucida console]BUGCHECK_STR:  0x50[/FONT]
[FONT=lucida console]PROCESS_NAME:  ccSvcHst.exe[/FONT]

sam0970 · May 21, 2010

Thanks for the help. I uninstalled Norton and ran driver verifier and i still have the same problem. i'v attached the dump file. please help.

thanks

Jonathan_King · May 21, 2010

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder. Boot from the CD, and leave it running for at least 5 passes.

Code:

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Jonathan\AppData\Local\Temp\Temp1_052110-15943-01.zip\052110-15943-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a14000 PsLoadedModuleList = 0xfffff800`02c51e50
Debug session time: Fri May 21 08:37:16.190 2010 (GMT-4)
System Uptime: 0 days 0:04:49.517
Loading Kernel Symbols
...............................................................
................................................................
......
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffa816502b858, 0, fffff80002bacae0, 5}


Could not read faulting driver name
Probably caused by : memory_corruption ( nt!MiGetWorkingSetInfo+2b0 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffa816502b858, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff80002bacae0, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000005, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002cbc0e0
 fffffa816502b858 

FAULTING_IP: 
nt!MiGetWorkingSetInfo+2b0
fffff800`02bacae0 498b4228        mov     rax,qword ptr [r10+28h]

MM_INTERNAL_CODE:  5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x50

PROCESS_NAME:  svchost.exe

CURRENT_IRQL:  0

TRAP_FRAME:  fffff880027528a0 -- (.trap 0xfffff880027528a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000058000000000 rbx=0000000000000000 rcx=0000000fffffffff
rdx=000007fefe287000 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002bacae0 rsp=fffff88002752a30 rbp=fffff88002752ca0
 r8=fffff880059dcf98  r9=fffff70001083670 r10=fffffa816502b830
r11=fffff70001096a70 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po cy
nt!MiGetWorkingSetInfo+0x2b0:
fffff800`02bacae0 498b4228        mov     rax,qword ptr [r10+28h] ds:0019:fffffa81`6502b858=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002b03801 to fffff80002a84600

STACK_TEXT:  
fffff880`02752738 fffff800`02b03801 : 00000000`00000050 fffffa81`6502b858 00000000`00000000 fffff880`027528a0 : nt!KeBugCheckEx
fffff880`02752740 fffff800`02a826ee : 00000000`00000000 fffffa80`040e2060 00000000`00002100 fffffa80`023832d0 : nt! ?? ::FNODOBFM::`string'+0x40ecb
fffff880`027528a0 fffff800`02bacae0 : fffffa80`023832d0 00000000`00000000 00000000`00000001 fffff880`02752ca0 : nt!KiPageFault+0x16e
fffff880`02752a30 fffff800`02de4671 : fffffa80`040da250 fffffa80`040d7201 fffffa80`040e2060 fffffa80`00000000 : nt!MiGetWorkingSetInfo+0x2b0
fffff880`02752ac0 fffff800`02a83853 : ffffffff`ffffffff fffffa80`040e2060 00000000`00000000 00000000`00b4f758 : nt! ?? ::NNGAKEGL::`string'+0x519d7
fffff880`02752bb0 00000000`77b100ea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`00b4f738 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77b100ea


STACK_COMMAND:  kb

FOLLOWUP_IP: 
nt!MiGetWorkingSetInfo+2b0
fffff800`02bacae0 498b4228        mov     rax,qword ptr [r10+28h]

SYMBOL_STACK_INDEX:  3

SYMBOL_NAME:  nt!MiGetWorkingSetInfo+2b0

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

DEBUG_FLR_IMAGE_TIMESTAMP:  4b88cfeb

IMAGE_NAME:  memory_corruption

FAILURE_BUCKET_ID:  X64_0x50_VRF_nt!MiGetWorkingSetInfo+2b0

BUCKET_ID:  X64_0x50_VRF_nt!MiGetWorkingSetInfo+2b0

Followup: MachineOwner
---------

0: kd> lmntsmn
start             end                 module name
fffff880`00f17000 fffff880`00f6e000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`03a25000 fffff880`03aaf000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`0495c000 fffff880`04972000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00e59000 fffff880`00e64000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`063cd000 fffff880`063d8000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00e50000 fffff880`00e59000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00dd3000 fffff880`00dfd000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`01980000 fffff880`01987000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`03a00000 fffff880`03a11000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`0504e000 fffff880`0506c000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`00620000 fffff960`00647000   cdd      cdd.dll      unavailable (00000000)
fffff880`0194d000 fffff880`01977000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00c00000 fffff880`00cc0000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`018e7000 fffff880`01917000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d19000 fffff880`00d77000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`010e5000 fffff880`01158000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`0494c000 fffff880`0495c000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`0536f000 fffff880`0537d000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`03bdb000 fffff880`03bf9000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`03bcc000 fffff880`03bdb000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`018d1000 fffff880`018e7000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`05306000 fffff880`05328000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`05389000 fffff880`05392000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`0537d000 fffff880`05389000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05392000 fffff880`053a5000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`053a5000 fffff880`053b1000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`04448000 fffff880`0453c000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`0453c000 fffff880`04582000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`01073000 fffff880`01087000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`01027000 fffff880`01073000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013e6000 fffff880`013f0000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:19:45 2009 (4A5BC111)
fffff880`01897000 fffff880`018d1000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01400000 fffff880`0144a000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`02ff0000 fffff800`03039000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`04400000 fffff880`04424000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04582000 fffff880`04593000   HECIx64  HECIx64.sys  Thu Sep 17 15:54:16 2009 (4AB293E8)
fffff880`04af3000 fffff880`04bbb000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`015e2000 fffff880`015eb000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`04910000 fffff880`0492e000   i8042prt i8042prt.sys Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`03c1e000 fffff880`043c86c0   igdkmd64 igdkmd64.sys Fri Dec 18 14:38:51 2009 (4B2BDA4B)
fffff880`0532e000 fffff880`0536f000   IntcDAud IntcDAud.sys Fri Nov 27 08:15:13 2009 (4B0FD0E1)
fffff880`01200000 fffff880`01216000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0492e000 fffff880`0493d000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff800`00ba1000 fffff800`00bab000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`0483d000 fffff880`04880000   ks       ks.sys       Mon Jul 13 20:00:31 2009 (4A5BCA9F)
fffff880`013bb000 fffff880`013d5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`015b7000 fffff880`015e2000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`05328000 fffff880`0532d200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`05021000 fffff880`05036000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`053bf000 fffff880`053e2000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00cc1000 fffff880`00d05000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`053b1000 fffff880`053bf000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`0493d000 fffff880`0494c000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`00fe3000 fffff880`00ffd000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`0506c000 fffff880`05084000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`04bbb000 fffff880`04be8000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`04a00000 fffff880`04a4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`05084000 fffff880`050a7000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`019e5000 fffff880`019f0000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00f77000 fffff880`00f81000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01087000 fffff880`010e5000   msrpc    msrpc.sys    Mon Jul 13 19:21:32 2009 (4A5BC17C)
fffff880`03bc1000 fffff880`03bcc000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01452000 fffff880`01464000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01465000 fffff880`01557000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04996000 fffff880`049a2000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`049a2000 fffff880`049d1000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04ade000 fffff880`04af3000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`03b5a000 fffff880`03b69000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`03aaf000 fffff880`03af4000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01557000 fffff880`015b7000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01800000 fffff880`01811000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`03bb5000 fffff880`03bc1000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02a14000 fffff800`02ff0000   nt       ntkrnlmp.exe Sat Feb 27 02:55:23 2010 (4B88CFEB)
fffff880`01218000 fffff880`013bb000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01977000 fffff880`01980000   Null     Null.SYS     Mon Jul 13 19:19:37 2009 (4A5BC109)
fffff880`03afd000 fffff880`03b23000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`048f3000 fffff880`04910000   parport  parport.sys  Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`00fc1000 fffff880`00fd6000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00f81000 fffff880`00fb4000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e39000 fffff880`00e40000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00e40000 fffff880`00e50000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013d5000 fffff880`013e6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`034f1000 fffff880`03597000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`052c9000 fffff880`05306000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00d05000 fffff880`00d19000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`03b23000 fffff880`03b5a000   pwipf6   pwipf6.sys   Sat Oct 17 17:06:31 2009 (4ADA31D7)
fffff880`04972000 fffff880`04996000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`049d1000 fffff880`049ec000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04800000 fffff880`04821000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04821000 fffff880`0483b000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`0183c000 fffff880`0188d000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`019ca000 fffff880`019d3000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019d3000 fffff880`019dc000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`019dc000 fffff880`019e5000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`011a4000 fffff880`011de000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`05036000 fffff880`0504e000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`0489b000 fffff880`048e7000   Rt64win7 Rt64win7.sys Fri Nov 27 04:45:07 2009 (4B0F9FA3)
fffff880`050aa000 fffff880`052c8b80   RTKVHD64 RTKVHD64.sys Fri Dec 25 05:41:24 2009 (4B3496D4)
fffff880`03597000 fffff880`035a2000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`048e7000 fffff880`048f3000   serenum  serenum.sys  Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`03b69000 fffff880`03b86000   serial   serial.sys   Mon Jul 13 20:00:40 2009 (4A5BCAA8)
fffff880`0144a000 fffff880`01452000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`0635c000 fffff880`063cd000   spsys    spsys.sys    Mon May 11 13:20:58 2009 (4A085E7A)
fffff880`062c4000 fffff880`0635c000   srv      srv.sys      Tue Dec 08 03:32:55 2009 (4B1E0F37)
fffff880`03400000 fffff880`03469000   srv2     srv2.sys     Mon Jul 13 19:25:02 2009 (4A5BC24E)
fffff880`035a2000 fffff880`035cf000   srvnet   srvnet.sys   Tue Dec 08 03:32:26 2009 (4B1E0F1A)
fffff880`00fd6000 fffff880`00fe3000   ssfs0bbc ssfs0bbc.sys Fri Nov 06 14:39:46 2009 (4AF47B82)
fffff880`00e00000 fffff880`00e24000   ssidrv   ssidrv.sys   Fri Nov 06 14:39:15 2009 (4AF47B63)
fffff880`0483b000 fffff880`0483c480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Mon Jul 13 19:25:34 2009 (4A5BC26E)
fffff880`035cf000 fffff880`035e1000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0182f000 fffff880`0183c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01811000 fffff880`0182f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`03ba1000 fffff880`03bb5000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`005f0000 fffff960`005fa000   TSDDD    TSDDD.dll    Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`01000000 fffff880`01026000   tunnel   tunnel.sys   Mon Jul 13 20:09:37 2009 (4A5BCCC1)
fffff880`04880000 fffff880`04892000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`04593000 fffff880`045a4000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04a84000 fffff880`04ade000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`045a4000 fffff880`045fa000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`00fb4000 fffff880`00fc1000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01987000 fffff880`01995000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01995000 fffff880`019ba000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00e24000 fffff880`00e39000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00d77000 fffff880`00dd3000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`01158000 fffff880`011a4000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`03b86000 fffff880`03ba1000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`019ba000 fffff880`019ca000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00e64000 fffff880`00f08000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00f08000 fffff880`00f17000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`03af4000 fffff880`03afd000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00030000 fffff960`0033f000   win32k   win32k.sys   Mon Jul 13 19:40:16 2009 (4A5BC5E0)
fffff880`00f6e000 fffff880`00f77000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05000000 fffff880`05021000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)

Unloaded modules:
fffff880`01917000 fffff880`01925000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01925000 fffff880`01931000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01931000 fffff880`0193a000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`0193a000 fffff880`0194d000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

sam0970 · May 23, 2010

ok ran memtest86 for 12 passes no errors. reboot few houres later same thing happen again. attached dump file and memtest86 image. please help.

thanks

sam0970 · May 24, 2010

have to configer IE after BSOD like it's a new install?!!!! any idea?

I realy apreciate all the help. i reinsalled windows and updated all drivers but still get bsod after computer is off for few houres. don't understan that. if i reboot 3 or 4 times after first start up no problem. i keep the computer runing for long houres no problem. have to go through the prosess of configring IE after crash thats strange. please help.

thanks a lot.

jcgriff2 · May 25, 2010

Remove Webroot Desktop Firewall. Per my previous post, use MSE.

Update these drivers -

Code:

[font=lucida console]
atikmdag.sys Tue Nov 24 22:44:50 2009 (4B0CA832) - ATI Video
Rt64win7.sys Thu Feb 26 04:04:13 2009 (49A65B0D) - Realtek Ethernet
[/font]

If BSODs persist, run --> Driver Verifier - jcgriff2.com

Regards. . .

jcgriff2

.

BSOD BUGCHECK SUMMARY

Code:

[font=lucida console]
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 24 21:52:17.673 2010 (GMT-4)
System Uptime: 0 days 0:00:33.844
BugCheck 1A, {41289, 7fefd420001, 31a, 739fd420005}
Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+4a49 )
BUGCHECK_STR:  0x1a_41289
PROCESS_NAME:  svchost.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Debug session time: Mon May 24 08:15:47.688 2010 (GMT-4)
System Uptime: 0 days 0:15:28.000
BugCheck 50, {fffff850026f1d48, 0, fffff880012163cb, 5}
Probably caused by : Ntfs.sys ( Ntfs!NtfsLookupAllocation+eb )
BUGCHECK_STR:  0x50
PROCESS_NAME:  SpySweeper.exe
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sun May 23 21:27:32.608 2010 (GMT-4)
System Uptime: 0 days 0:00:20.919
BugCheck 50, {fffffad202fd3ddc, 0, fffff88001114513, 5}
Probably caused by : fileinfo.sys ( fileinfo!FIStreamLog+3f )
BUGCHECK_STR:  0x50
PROCESS_NAME:  System
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
  
  
 

by [color=navy]jcgriff2     
             
         J. C. Griffith, Microsoft MVP[/color]   
             
           [url=https://mvp.support.microsoft.com/profile/Griffith][color=#000055]https://mvp.support.microsoft.com/profile/Griffith[/color][/url]   
             
           [url=www.jcgriff2.com][color=#000055]www.jcgriff2.com[/color][/url] 

¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

  [/font]

sam0970 · May 25, 2010

thanks. i'll do that now and let you of results.

sam0970 · Jun 7, 2010

Thanks everybody for the help. I found the problem it was a bad memory module once i changed it no BSOD. what i didn't understand is that i ran different test for memory and it past all of them!!!
thanks again.

zigzag3143 · Jun 7, 2010

sam0970 said:
Thanks everybody for the help. I found the problem it was a bad memory module once i changed it no BSOD. what i didn't understand is that i ran different test for memory and it past all of them!!!
thanks again.

Easy. Only an app like memtestx86 will stress the ram enough to make it fail. And even there you have to run it for at least 7 passes

Ken

Blue screen error

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