Blue screen! Help

[FreddyJ]

Hey all, I've recently purchased a new computer and it's randomly getting blue screens. I'm not at all experienced with fixing these things so I think maybe you could lend me a hand.

I'm running Windows 7 Home Premium x64.
The error says WINDOWS_SERVICE_EXCEPTION.
I've attached the minidump if that's any help.

 

[karlsnooks]

Freddy,
Welcome to SevenForums.

Suggest that you post your msg in the Crashes and Debugging forum where the minidump experts hang out.

As a side note, please complete your system specs as that info is frequently quite helpful in diagnosing problems.


HOW TO FILL OUT YOUR SYSTEM SPECS


In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.