BLUE Screen issue comes back again, previously it was due to modem...

[jiban]

Please help - how to get rid of the Blue Screen Core Dump Problem . Once before it was due to Modem driver issue. This time I am not able to figure it out. Modem is OFF THE DRIVERS list. Thanks in Advance...

System Spec
Windows 7 64 bit
Original installed OS, OEM.

Lenovo Laptop W700, around 4 years old. Several times the core dump happened in the last few weeks. I am attaching the prescribed ZIP file. and the problem signature (see below).

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000010
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88005BED740
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\043012-33399-01.dmp
C:\Users\jiban\AppData\Local\Temp\WER-29206787-0.sysdata.xml

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[writhziden]

I would recommend removing ad-aware if you are running Microsoft Security Essentials. Both accomplish similar tasks and can conflict when accessing system files and result in crashes.

The crash you report indicates a driver issue. Your latest .dmp files were from August of 2011, so there is little help we can provide. Please make sure your .dmp files are configured properly for minidumps: http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html OPTION TWO 2. or OPTION ONE 6.

Disable your pagefile on D: with the following steps: Start Menu -> Right Click Computer -> Properties -> Advanced system settings -> Under Performance, click Settings... -> Advanced tab -> Under Virtual memory, click Change... -> Put a check for Automatically manage paging file size for all drives.

 

[jiban]

Thanks, I incorporated all these changes. In case another crash happens, I will collect the new dump file and let you know.

Thanks again.

 

[writhziden]

No problem. See how the system runs for as long as it normally takes to get a crash (or better, twice as long), and post back how it is responding. Best of luck!

 

[jiban]

Crashed again.

The system again crashed after running for 2 days. I am attaching the requires ZIP file.

System Spec
Windows 7 64 bit
Original installed OS, OEM.

Lenovo Laptop W700, around 4 years old.



Thanks in advance
Jiban

 

[writhziden]

Caused by your Novell Xtier device/software. Install the latest or remove the software if you are not using it.

 

[jiban]

Thank you.

I seem to avoid the rule of "Clean up" - past things cause so much trouble.

Thanks again.

 

[writhziden]

You're welcome. Keep us updated and let us know if you need any help. Otherwise, post back in a few days how the system is responding.