Blue Screen of Death ATI Problem?

N

Nixorbe

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I sometimes get BSODS with my computer when I leave it on for a long time and the laptop is idle like when I go to sleep. Using BlueScreenViewer I found out that the BSOD is caused by two drivers. Atikmdag.sys and ntoskrnl.exe

Im using a Dell Studio 1458 with the specs
Windows 7 Home Premium 64 Bit
Intel(R) Core(Tm) i7 Cpu Q740
6GB RAM
ATI Radeon Mobility HD 5450

COuld anyone provide me assisstance?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
Just to confirm your apparent thought it does seem to be the ati driver kernel crashing.
ntoskrnl.exe is just a general crash message you get it from all sorts of things. Apparently in this case your ati driver.

The drivers they have listed on dell's site don't seem to have ever been updated. Sadly with the mobility versions of graphics cards you can't be sure if you can use the one released by ati or not, you just have to try.
...it's also possible the digital tuner is causing issues with the ati card.

First thing I would suggest is completely wiping the current ati driver off of there.
Here is a good utility for that. Guru3D - Driver Sweeper (Setup) download from Guru3D.com

Before running that make sure you have a copy of the driver they offer here.
Drivers & Downloads
as well as the newer driver provided by amd/ati
ATI Catalyst

After using the tool to remove the currently present driver I would first try using the ATI provided one, only having the one from dell as a fall back incase it doesn't work properly.

Code: 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 0000000000000008, memory referenced
Arg2: 000000000000000b, IRQL
Arg3: 0000000000000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff800030d5906, address which referenced memory

Debugging Details:
------------------


WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8000330e0e8
 0000000000000008 

CURRENT_IRQL:  b

FAULTING_IP: 
nt!ExInterlockedRemoveHeadList+36
fffff800`030d5906 49894808        mov     qword ptr [r8+8],rcx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

BUGCHECK_STR:  0xA

PROCESS_NAME:  System

TRAP_FRAME:  fffff880033fb880 -- (.trap 0xfffff880033fb880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa800964ce78 rbx=0000000000000000 rcx=fffffa8009644950
rdx=fffffa8009644960 rsi=0000000000000000 rdi=0000000000000000
rip=fffff800030d5906 rsp=fffff880033fba10 rbp=fffff880033fbb40
 r8=0000000000000000  r9=0000000000000006 r10=fffffa80053babd0
r11=fffff880033fbb00 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up di pl nz na po nc
nt!ExInterlockedRemoveHeadList+0x36:
fffff800`030d5906 49894808        mov     qword ptr [r8+8],rcx ds:0010:00000000`00000008=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800030dcbe9 to fffff800030dd640

STACK_TEXT:  
fffff880`033fb738 fffff800`030dcbe9 : 00000000`0000000a 00000000`00000008 00000000`0000000b 00000000`00000001 : nt!KeBugCheckEx
fffff880`033fb740 fffff800`030db860 : 00000007`00000050 00000000`00000000 fffff880`05092fdc fffff880`033fbaa0 : nt!KiBugCheckDispatch+0x69
fffff880`033fb880 fffff800`030d5906 : 00000000`00000286 fffff880`0509fa0c 00000015`00000000 00000000`00000002 : nt!KiPageFault+0x260
fffff880`033fba10 fffff880`0509fa0c : 00000015`00000000 00000000`00000002 fffffa80`0963ba60 00000008`00000004 : nt!ExInterlockedRemoveHeadList+0x36
fffff880`033fba20 00000015`00000000 : 00000000`00000002 fffffa80`0963ba60 00000008`00000004 fffffa80`09621bc0 : atikmdag+0x2aa0c
fffff880`033fba28 00000000`00000002 : fffffa80`0963ba60 00000008`00000004 fffffa80`09621bc0 fffff880`0538798c : 0x15`00000000
fffff880`033fba30 fffffa80`0963ba60 : 00000008`00000004 fffffa80`09621bc0 fffff880`0538798c 00000000`000000a7 : 0x2
fffff880`033fba38 00000008`00000004 : fffffa80`09621bc0 fffff880`0538798c 00000000`000000a7 00000000`00000000 : 0xfffffa80`0963ba60
fffff880`033fba40 fffffa80`09621bc0 : fffff880`0538798c 00000000`000000a7 00000000`00000000 00000000`00000000 : 0x8`00000004
fffff880`033fba48 fffff880`0538798c : 00000000`000000a7 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffffa80`09621bc0
fffff880`033fba50 00000000`000000a7 : 00000000`00000000 00000000`00000000 00000000`00000000 00000003`00000030 : atikmdag+0x31298c
fffff880`033fba58 00000000`00000000 : 00000000`00000000 00000000`00000000 00000003`00000030 fffff880`0000000a : 0xa7


STACK_COMMAND:  kb

FOLLOWUP_IP: 
atikmdag+2aa0c
fffff880`0509fa0c ??              ???

SYMBOL_STACK_INDEX:  4

SYMBOL_NAME:  atikmdag+2aa0c

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b54ce90

FAILURE_BUCKET_ID:  X64_0xA_atikmdag+2aa0c

BUCKET_ID:  X64_0xA_atikmdag+2aa0c

Followup: MachineOwner
---------
As I said though, it's also possible the graphics and the digital tuner are conflicting, causing the irq issue. This is more of a hardware based problem if it's the case.

Unfortunately dell doesn't bother with patches unless a quarter of a million people complain about a problem.
Hopefully the steps I gave you above will help resolve it for you.
Odds are you will return with a more recent dump after this step though.
I have this feeling ati is just taking the fall for either the wireless streaming or the digital tuner devices.


Driver dump info follows just for reference.
Code: 
fffff800`00bd0000 fffff800`00bda000   kdcom    kdcom.dll    Mon Jul 13 20:31:07 2009 (4A5BDFDB)
fffff800`03014000 fffff800`0305d000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff800`0305d000 fffff800`03647000   nt       ntkrnlmp.exe Sat Nov 20 03:30:02 2010 (4CE7951A)
fffff880`00c00000 fffff880`00c21000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`00c39000 fffff880`00c88000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00c88000 fffff880`00c9c000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00c9c000 fffff880`00cfa000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00cfa000 fffff880`00dba000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00dba000 fffff880`00ddd000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`00ddd000 fffff880`00dfa000   avgntflt avgntflt.sys Thu Nov 11 09:59:48 2010 (4CDC12F4)
fffff880`00e00000 fffff880`00e3c000   vpchbus  vpchbus.sys  Sat Nov 20 05:35:38 2010 (4CE7B28A)
fffff880`00e51000 fffff880`00ef5000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00ef5000 fffff880`00f04000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00f04000 fffff880`00f37000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00f37000 fffff880`00f4c000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00f4c000 fffff880`00fa8000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00fa8000 fffff880`00fc2000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00fc2000 fffff880`00fe8000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`01000000 fffff880`0100c000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`01013000 fffff880`01139000   sptd     sptd.sys     Sun Oct 11 15:55:14 2009 (4AD24632)
fffff880`01139000 fffff880`01142000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`01142000 fffff880`01171000   SCSIPORT SCSIPORT.SYS Sat Nov 20 04:34:01 2010 (4CE7A419)
fffff880`01171000 fffff880`011c8000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
fffff880`011c8000 fffff880`011d2000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`011d2000 fffff880`011df000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`011df000 fffff880`011f4000   partmgr  partmgr.sys  Sat Nov 20 03:20:00 2010 (4CE792C0)
fffff880`011f4000 fffff880`011fd000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`01200000 fffff880`01251000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`01251000 fffff880`0126f000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`0126f000 fffff880`01280000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`01284000 fffff880`0148e000   iaStor   iaStor.sys   Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`0148e000 fffff880`01499000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`01499000 fffff880`014e5000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`014e5000 fffff880`014f9000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`014f9000 fffff880`01504e00   PxHlpa64 PxHlpa64.sys Tue Jun 23 18:16:35 2009 (4A416253)
fffff880`01505000 fffff880`01563000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`01563000 fffff880`015d5000   cng      cng.sys      Sat Nov 20 04:08:45 2010 (4CE79E2D)
fffff880`015d5000 fffff880`015f7000   avipbb   avipbb.sys   Mon Feb 22 04:08:50 2010 (4B8257B2)
fffff880`01600000 fffff880`0161b000   ksecdd   ksecdd.sys   Sat Nov 20 03:21:15 2010 (4CE7930B)
fffff880`0161b000 fffff880`0162c000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`0162c000 fffff880`01636000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 18:19:45 2009 (4A5BC111)
fffff880`01644000 fffff880`017e7000   Ntfs     Ntfs.sys     Sat Nov 20 03:20:57 2010 (4CE792F9)
fffff880`017e7000 fffff880`017f6000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`01800000 fffff880`01860000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01860000 fffff880`0188b000   ksecpkg  ksecpkg.sys  Sat Nov 20 04:10:34 2010 (4CE79E9A)
fffff880`0188b000 fffff880`018e1600   vpcvmm   vpcvmm.sys   Sat Nov 20 05:35:48 2010 (4CE7B294)
fffff880`018e9000 fffff880`019dc000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`019dc000 fffff880`019e8000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`019e8000 fffff880`019f3000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`01a0e000 fffff880`01a24000   vwififlt vwififlt.sys Mon Jul 13 19:07:22 2009 (4A5BCC3A)
fffff880`01a24000 fffff880`01a38000   vpcnfltr vpcnfltr.sys Sat Nov 20 05:35:20 2010 (4CE7B278)
fffff880`01a38000 fffff880`01a47000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`01a47000 fffff880`01a62000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`01a62000 fffff880`01a76000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`01a77000 fffff880`01c7b000   tcpip    tcpip.sys    Sat Nov 20 03:25:52 2010 (4CE79420)
fffff880`01c7b000 fffff880`01cc5000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01cc5000 fffff880`01d11000   volsnap  volsnap.sys  Sat Nov 20 03:20:08 2010 (4CE792C8)
fffff880`01d11000 fffff880`01d19000   stdflt   stdflt.sys   Thu Jul 16 10:36:50 2009 (4A5F4912)
fffff880`01d19000 fffff880`01d21000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01d21000 fffff880`01d5b000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01d5b000 fffff880`01d6d000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01d6d000 fffff880`01d76000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01d76000 fffff880`01db0000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01db0000 fffff880`01dc6000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01dc6000 fffff880`01df6000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`04000000 fffff880`0402d280   usbvideo usbvideo.sys Sat Nov 20 04:44:34 2010 (4CE7A692)
fffff880`0402e000 fffff880`040582a0   CtClsFlt CtClsFlt.sys Mon Jun 15 00:06:41 2009 (4A35D6E1)
fffff880`04059000 fffff880`04067000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`04067000 fffff880`04080000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`04080000 fffff880`0408d000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`0409b000 fffff880`040a9000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`040a9000 fffff880`040be000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`040c3000 fffff880`0411d000   usbhub   usbhub.sys   Sat Nov 20 04:44:30 2010 (4CE7A68E)
fffff880`0411d000 fffff880`04132000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`04132000 fffff880`04155000   AtiHdmi  AtiHdmi.sys  Thu Apr 08 02:42:30 2010 (4BBD88E6)
fffff880`04155000 fffff880`04192000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`04192000 fffff880`041b4000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`041b4000 fffff880`041b9200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`041ba000 fffff880`041c8000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`041c8000 fffff880`041db000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`041db000 fffff880`041f8000   usbccgp  usbccgp.sys  Sat Nov 20 04:44:03 2010 (4CE7A673)
fffff880`04200000 fffff880`0421a000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`0421a000 fffff880`04225000   hamachi  hamachi.sys  Thu Feb 19 04:36:41 2009 (499D3639)
fffff880`04225000 fffff880`04268000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`04275000 fffff880`042cb000   USBPORT  USBPORT.SYS  Sat Nov 20 04:44:00 2010 (4CE7A670)
fffff880`042cb000 fffff880`0431c000   k57nd60a k57nd60a.sys Thu Aug 06 06:44:32 2009 (4A7AC220)
fffff880`0431c000 fffff880`04332000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`04332000 fffff880`04342000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`04342000 fffff880`04358000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`04358000 fffff880`0437c000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`0437c000 fffff880`043ab000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`043ab000 fffff880`043c6000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff880`043c6000 fffff880`043e7000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`043e7000 fffff880`043f9000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04c00000 fffff880`04c89000   afd      afd.sys      Sat Nov 20 03:23:27 2010 (4CE7938F)
fffff880`04c89000 fffff880`04c92000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`04c92000 fffff880`04cb8000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`04cb8000 fffff880`04ec2000   dump_iaStor dump_iaStor.sys Wed Mar 03 20:51:31 2010 (4B8F2033)
fffff880`04ed5000 fffff880`04eff000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`04eff000 fffff880`04f08000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`04f08000 fffff880`04f0f000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`04f0f000 fffff880`04f1d000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`04f1d000 fffff880`04f42000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`04f42000 fffff880`04f52000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`04f52000 fffff880`04f5b000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04f5b000 fffff880`04f64000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`04f64000 fffff880`04f6d000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`04f6d000 fffff880`04f78000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`04f78000 fffff880`04f89000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`04f89000 fffff880`04fab000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`04fab000 fffff880`04fb8000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`04fb8000 fffff880`04ffd000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`05000000 fffff880`05024000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`05024000 fffff880`05035000   HECIx64  HECIx64.sys  Thu Sep 17 14:54:16 2009 (4AB293E8)
fffff880`05035000 fffff880`05046000   usbehci  usbehci.sys  Sat Nov 20 04:43:54 2010 (4CE7A66A)
fffff880`05046000 fffff880`05063000   vpcusb   vpcusb.sys   Sat Nov 20 05:35:31 2010 (4CE7B283)
fffff880`05063000 fffff880`05072000   usbrpm   usbrpm.sys   Sat Nov 20 05:37:19 2010 (4CE7B2EF)
fffff880`05075000 fffff880`056ac000   atikmdag atikmdag.sys Mon Jan 18 15:11:44 2010 (4B54CE90)
fffff880`056ac000 fffff880`057a0000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`057a0000 fffff880`057e6000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`05a00000 fffff880`05a4d000   SynTP    SynTP.sys    Thu Sep 03 19:33:28 2009 (4AA06058)
fffff880`05a4d000 fffff880`05a4ef00   USBD     USBD.SYS     Mon Jul 13 19:06:23 2009 (4A5BCBFF)
fffff880`05a4f000 fffff880`05a5e000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`05a5e000 fffff880`05a6b000   GEARAspiWDM GEARAspiWDM.sys Mon May 18 07:17:04 2009 (4A1151C0)
fffff880`05a6b000 fffff880`05ab0000   aglbcld7 aglbcld7.SYS Tue Jul 14 16:12:55 2009 (4A5CF4D7)
fffff880`05ab0000 fffff880`05abc000   Acceler  Acceler.sys  Fri Jun 26 15:56:34 2009 (4A453602)
fffff880`05abc000 fffff880`05abd480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`05abe000 fffff880`05dac000   bcmwl664 bcmwl664.sys Tue Dec 08 10:10:06 2009 (4B1E7A5E)
fffff880`05dac000 fffff880`05db9000   vwifibus vwifibus.sys Mon Jul 13 19:07:21 2009 (4A5BCC39)
fffff880`05db9000 fffff880`05dd7000   i8042prt i8042prt.sys Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`05dd7000 fffff880`05de6000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`05de6000 fffff880`05dea500   CmBatt   CmBatt.sys   Mon Jul 13 18:31:03 2009 (4A5BC3B7)
fffff880`05deb000 fffff880`05df4000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`05df4000 fffff880`05e00000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`06002000 fffff880`061e6c80   RTKVHD64 RTKVHD64.sys Mon Aug 31 05:19:33 2009 (4A9BA3B5)
fffff880`061e7000 fffff880`061f3000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`061f3000 fffff880`061fb080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`06600000 fffff880`0661e000   bowser   bowser.sys   Mon Jul 13 18:23:50 2009 (4A5BC206)
fffff880`0661e000 fffff880`06636000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`06636000 fffff880`06663000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:27:41 2010 (4CE7948D)
fffff880`066a1000 fffff880`066f4000   nwifi    nwifi.sys    Mon Jul 13 19:07:23 2009 (4A5BCC3B)
fffff880`066f4000 fffff880`06707000   ndisuio  ndisuio.sys  Sat Nov 20 04:50:08 2010 (4CE7A7E0)
fffff880`06707000 fffff880`0671f000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`0671f000 fffff880`06726000   TurboB   TurboB.sys   Mon Nov 02 14:47:34 2009 (4AEF4566)
fffff880`06726000 fffff880`067ef000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`06c33000 fffff880`06c80000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:26:53 2010 (4CE7945D)
fffff880`06c80000 fffff880`06ca4000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:26:47 2010 (4CE79457)
fffff880`06ca4000 fffff880`06cbc000   adfs     adfs.SYS     Thu Jun 26 15:52:37 2008 (48640195)
fffff880`06cbc000 fffff880`06d62000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`06d62000 fffff880`06d6d000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`06d6d000 fffff880`06d9e000   srvnet   srvnet.sys   Sat Nov 20 03:27:20 2010 (4CE79478)
fffff880`06d9e000 fffff880`06db0000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`07271000 fffff880`0727c000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`072aa000 fffff880`07315000   srv2     srv2.sys     Sat Nov 20 03:27:43 2010 (4CE7948F)
fffff880`07315000 fffff880`073ae000   srv      srv.sys      Sat Nov 20 03:28:05 2010 (4CE794A5)
fffff880`073ae000 fffff880`073b7000   BCM42RLY BCM42RLY.sys Tue Dec 08 10:12:34 2009 (4B1E7AF2)
fffff880`073b7000 fffff880`073ed000   fastfat  fastfat.SYS  Mon Jul 13 18:23:28 2009 (4A5BC1F0)
fffff960`00040000 fffff960`00351000   win32k   win32k.sys   unavailable (00000000)
fffff960`005b0000 fffff960`005ba000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff960`007c0000 fffff960`007e7000   cdd      cdd.dll      unavailable (00000000)
fffff960`00910000 fffff960`00971000   ATMFD    ATMFD.DLL    unavailable (00000000)

Unloaded modules:
fffff880`07200000 fffff880`07271000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`07271000 fffff880`0727f000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`0408d000 fffff880`0409b000   monitor.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`07200000 fffff880`07271000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00071000
fffff880`01a00000 fffff880`01a0e000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0000E000
fffff880`04cb8000 fffff880`04ec2000   dump_iaStor.
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  0020A000
fffff880`04ec2000 fffff880`04ed5000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000
    ImageSize:  00013000
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
unfortunately, even after I tried your approach, my laptop is unable to detect the new graphics driver. Is this a compatibility issue or something? any workarounds?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
control panel -> system -> device manager

under display devices what does it say?

The driver from dell should work either way, it's supposedly specifically for that device on that laptop.
 

My Computer My Computer

At a glance

Windows 7 x64Intel i7 2600kG.skill Ripjaw 16gigs @ 1866Nvidia gtx580 (evga)
Computer Manufacturer/Model Number
Insane hobo technologies. ;-)
OS
Windows 7 x64
CPU
Intel i7 2600k
Motherboard
Asrock z68 extreme 4 gen 3
Memory
G.skill Ripjaw 16gigs @ 1866
Graphics Card(s)
Nvidia gtx580 (evga)
Sound Card
Integrated HD audio + hdmi
Monitor(s) Displays
24" ASUS widescreen + 42" insignia
Screen Resolution
1080p (1920x1080)
Hard Drives
128 Samsung 830
256 Samsung 840
3 x 1tb storage drive (various)
1 western digital 1tb (eSATA)
1 Seagate 1tb (eSATA)
PSU
1 kilowatt SLI/Crossfire rated Silverstone modular
Case
NZXT Phantom + additional 220 fan
Cooling
Zalmann
Keyboard
Microsoft wireless 3000 (v2)
Mouse
MS - wireless 5000 (bluetrack)
Internet Speed
depends on if you ask me or my provider.
Other Info
The above information is provided as is, and the author assumes no responsibility for issues it may cause with your sanity or fanboyism.
Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done: DuplexSecure - Downloads
You can use MagicDisc as an alternative.
 

My Computer My Computer

At a glance

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7Intel Core i7 2820QM 2.3GHz (Quad-Core)8GB 1333 MHz PC3-10600 DDR3 SDRAMATI Radeon HD 6750M (1GB, GDDR5)
Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Ive removed my Daemon and run the SPTD Uninstalled as well still shuts down when I leave it idle overnight == I guess Ill try the driver way again
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
If you are still getting BSODs, then upload the new report/dumps.

Dean
 

My Computer My Computer

At a glance

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7Intel Core i7 2820QM 2.3GHz (Quad-Core)8GB 1333 MHz PC3-10600 DDR3 SDRAMATI Radeon HD 6750M (1GB, GDDR5)
Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Turns out its not BSODs anymore, its juz unexpected shutdowns as in screen turns black, power dies...I'm afraid it is a hardware problem. What do you guys think? Any system problems can cause unexpected shut downs lyk dat?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit

My Computer My Computer

At a glance

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7Intel Core i7 2820QM 2.3GHz (Quad-Core)8GB 1333 MHz PC3-10600 DDR3 SDRAMATI Radeon HD 6750M (1GB, GDDR5)
Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Hmm to be honest I dun think it is an overheating issue as I could stress my laptop while playing COD6 and doing other heavy issues such as Java programming with no problem. Its just when I leave it idle for a long time that it shuts down. How would I upload a report? Is it not the files that i uploaded on the first post using the tools provided on the BSOD Posting Instructions Thread?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
Simply, a report is just BSOD dump files + additional info.
All you have to do is to create one from the BSOD Tool, zip it up and upload it.
 

My Computer My Computer

At a glance

Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7Intel Core i7 2820QM 2.3GHz (Quad-Core)8GB 1333 MHz PC3-10600 DDR3 SDRAMATI Radeon HD 6750M (1GB, GDDR5)
Computer Manufacturer/Model Number
Macbook Pro 15" (2011) (Matte Version)
OS
Win 7 Pro x64 SP1 OS X Snow Leopard 10.6.7
CPU
Intel Core i7 2820QM 2.3GHz (Quad-Core)
Motherboard
N/A
Memory
8GB 1333 MHz PC3-10600 DDR3 SDRAM
Graphics Card(s)
ATI Radeon HD 6750M (1GB, GDDR5)
Sound Card
N/A
Monitor(s) Displays
1 Display
Screen Resolution
1,680 x 1050 (Matte Screen, Anti-Glare)
Hard Drives
750GB SATA (5400 rpm)
WD My Passport Essential 1TB Portable Hard Drive
PSU
N/A
Case
N/A
Cooling
N/A
Keyboard
Apple Wireless Keyboard
Mouse
Apple Wireless Magic Mouse
Internet Speed
Max - 2.2MB/sec; DSL provided by Telecom NZ
Other Info
MS Office Professional 2010
McAfee Total Protection 2011
On a Laptop Stand (Hand-Built)
Here is the report file. I will be grateful for any assistance provided as my warranty is running out in a few months and if I do need to get it repaired, will be buying an external harddrive during the PC fair dis coming weekend to backup all my data. ==

My Specs
Studio 1458 Dell
Windows 7 Home Premium 64 Bit
Ati Radeon HD 5450
RAM 6GB
Intel i7 Q740

Problem: My computer shuts down by itself without any warning, as if the electrical power got cut off. This only happens when it is left idle for long periods of time. Stressing the laptop does not cause it to crash. So Im thinking it should not be a an overheating problem.

Using SpeedFan

Normal Temperatures are
HD - 37 - 42 Degrees Celsius
ACPI - Around 27 Degrees Celsius
Each of the 4 cores of CPU - 50ish Degrees Celsius

TurboBoost is enabled for all cores and my FastAccess Dell Webcam is disabled.
 
Last edited:

My Computer My Computer

At a glance

Windows 7 Home Premium 64 Bit
OS
Windows 7 Home Premium 64 Bit
Bsod

Hello,
My laptop freezes up in between and all system goes to halt with a black screen and sometimes BSOD and i dont know what is the problem here.:rolleyes:
Laptop specification-ACER 5740G,512 MB ATI MOBILITY RADEON GRAPHIC CARD
4GB RAM,320 HDD
Is it the ati driver or hardware problem?:confused:
I am attaching the mini dump files i recovered after many BSOD please have a look and reply soon.
 

My Computer My Computer

At a glance

Windows 7 x64bit Home premium4 gb512 mb Ati mobility radeon
Computer type
Laptop
Computer Manufacturer/Model Number
Acer 5740g
OS
Windows 7 x64bit Home premium
Memory
4 gb
Graphics Card(s)
512 mb Ati mobility radeon
Hard Drives
320 gb
Antivirus
Kaspersky internet security 2013
Browser
Mozilla
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