blue screen of death in new vaio laptop

[gaurav007]

i have purchased a brand new laptop with win 7 64 bit pre-installed in it
after two weeks i got this problem of BSOD so i format c drive, but i can't get rid from that. plz help me i am attaching the mini dump files plz go through it

 

[yowanvista]

All dumps blame athrx.sys, part of your wlan card drivers
Update the drivers: http://partner.atheros.com/Drivers.aspx

This was likely caused by the following module: athrx.sys
Bugcheck code: 0xD1 (0x538, 0x2, 0x0, 0xFFFFF8800487B836)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
Dump file: C:\Windows\Minidump\100210-15444-01.dmp

 

[gaurav007]

thanks for ur reply
but i want to know which driver i install there are 2 drivers in that site

Atheros AR81Family Windows Driver x86/x64(Win7,Vista, XP, Server 2003)
AR813x_AR815x_v1.0.0.45_WHQL.rar 3563K
AR81FamilyWinSetup-1.0.0.49_WHQL.rar

 

[gaurav007]

sir i tried to update the atheros AR9285 but the wizard says driver is up to date so what i do now
the BSOD is very annoying and the are occurring twice a day

 

[Tews]

First, download the new driver to your desktop, then uninstall the driver from your device manager... Completely remove the driver using Driver Sweeper, then reinstall the driver ....

 

[gaurav007]

how to remove driver with driver sweeper

 

[gaurav007]

hey latest crash dump are hare plz any one go through it

 

[Tews]

It still is blaming your athrx.sys driver... did you install the latest version?

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Tom.Tomtom-PC\Desktop\100310-16411-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`03049000 PsLoadedModuleList = 0xfffff800`03286e50
Debug session time: Sun Oct  3 05:09:59.947 2010 (UTC - 4:00)
System Uptime: 0 days 0:06:46.508
Loading Kernel Symbols
...............................................................
................................................................
......................................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {538, 2, 0, fffff88005279836}

Unable to load image \SystemRoot\system32\DRIVERS\athrx.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for athrx.sys
*** ERROR: Module load completed but symbols could not be loaded for athrx.sys
Probably caused by : athrx.sys ( athrx+59836 )

Followup: MachineOwner
---------

 

[gaurav007]

where to find the driver from atheros ar 9285 wireless network adaptor

 

[royiswise]

Hi,

Do you by any chance have Zone Alarm free firewall installed on your computer?

I had the exact same issue as yourself with getting a BSOD and the root cause appeared to be the Wifi adapter Atheros AR9285.

But after reading the thread http://www.sevenforums.com/crashes-debugging/78623-random-bsod-my-brand-new-computer.html

And uninstalling Zone alarm the problem seized for me