I have a Dell Inspiron N7010 64 bit laptop that is starting to get the blue screen of death, BSOD, intermittently. It has a 2.4 G processor, 4 Mb Ram, 500 MB hard drive. I did run all of Dell’s hardware tests and everything passed. The only new installation of software on it was the last Windows updates. The BSOD occurred on once July 14, once July 15, and once July 21. The main error seems to be 0x0000003b and the file mmc.exe may be involved. Looking at the Event Log it may have occurred previously and just rebooted before I realized it. Before I reinstall Win 7 Home Premium will someone please have a look at the attached dump & performance files please?
My Computer
At a glance
Windows Home Premium 64 bit2.4 gig4 MbIntell
- Computer Manufacturer/Model Number
- Dell/Inspiron N7010 laptop
- OS
- Windows Home Premium 64 bit
- CPU
- 2.4 gig
- Motherboard
- Dell
- Memory
- 4 Mb
- Graphics Card(s)
- Intell
- Sound Card
- RealTech
- Monitor(s) Displays
- Generic PnP
- Hard Drives
- 500 G
- PSU
- unknown
- Case
- plastic
- Cooling
- fan