Blue Screen Problem

[momoblues21]

[FONT=&quot]Hello,
[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]I received this error message after my laptop has shut down unexpectedly, and followed the steps in generating a health report etc. Please see the zip file attached.[/FONT]
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[FONT=&quot]Problem signature:[/FONT]
[FONT=&quot] Problem Event Name: BlueScreen[/FONT]
[FONT=&quot] OS Version: 6.1.7601.2.1.0.768.3[/FONT]
[FONT=&quot] Locale ID: 18441[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Additional information about the problem:[/FONT]
[FONT=&quot] BCCode: 9f[/FONT]
[FONT=&quot] BCP1: 0000000000000003[/FONT]
[FONT=&quot] BCP2: FFFFFA80048E5A10[/FONT]
[FONT=&quot] BCP3: FFFFF80000B9C518[/FONT]
[FONT=&quot] BCP4: FFFFFA8008228B80[/FONT]
[FONT=&quot] OS Version: 6_1_7601[/FONT]
[FONT=&quot] Service Pack: 1_0[/FONT]
[FONT=&quot] Product: 768_1[/FONT]
[FONT=&quot] [/FONT]
[FONT=&quot]Files that help describe the problem:[/FONT]
[FONT=&quot] C:\Windows\Minidump\110911-17472-01.dmp[/FONT]
[FONT=&quot] C:\Users\Moh!\AppData\Local\Temp\WER-41901-0.sysdata.xml[/FONT]
[FONT=&quot]---[/FONT]

[FONT=&quot][/FONT]
[FONT=&quot]Please help! Thank you.
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[momoblues21]

Basic Specs Information

- Windows 7 x64

- original installed OS on the system
- OEM


- hardware is 1 year old

- have not re-installed the OS system