Blue screen while playing, info included

[dancodan]

Hey all,

First time for me trying to figure something like this out and I can really need some help.

I've attached 5 mini dumps (zipped) which all happend in the same way)

My comp specs
Processor Intel Core i7
Processorspeed 860, 2.80Mhz 8MB Cache
Motherboard Gigabyte GA-P55-UD4, s1156
RAM 8GB 4x2GB DDR3 1333Mhz, PC3-10600
Hardrive 1TB, 32MB Cache S-ATA II, 7200rpm
Graphic card nVidia GeForce GTX 285 1024MB
DVD Samsung 22X DVD±RW DL, S-ATA
Sound card 7.1 Realtek ALC888
OS Windows 7 Home Premium 64-bit
650W Corsair TX 80+


All my blue screen happens while I am playing Modern warfare 2.
3 of the crashes happend when the server we were playing on crashed.
I have no other programs running in the background except MSN and STEAM.

I downloaded the latest drivers from nvidia, I also installed all drivers for my motherboard, Audio and more from the install disc which came with the computor last week.

I have Norton antivirus installed "Norton internet security 2010"
Ive searched the whole computor for viruses and bad reg files.

I would really appreciate some feedback, If you need more information please let me know.

/Best regards

Daniel from Sweden

 

[usasma]

3 of the crashes happend when the server we were playing on crashed.

Suggests networking issues to me.

Most significantly, I noticed that the cause of the last crash was your Norton. Please uninstall your Norton, then use this free tool to remove the remnants ( Download and run the Norton Removal Tool )
You'll have to install an antivirus IMMEDIATELY in order to protect your system while we're troubleshooting. Here's a list of reliable free one's: Free AntiVirus

Once the Norton is removed, please see if you get anymore BSOD's. If so, post them here and we'll have a look at them.

Here's the summary of the BSOD analysis':

Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Mon Nov 23 16:03:05.673 2009 (GMT-5)
System Uptime: 0 days 5:08:15.688
BugCheck 18, {0, fffff80002b80cd0, 2, 83fff09af9e8283f}
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
PROCESS_NAME:  System
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Nov 28 16:27:12.025 2009 (GMT-5)
System Uptime: 0 days 1:30:57.040
BugCheck F4, {3, fffffa8009a50b30, fffffa8009a50e10, fffff80002d84240}
Probably caused by : wininit.exe
PROCESS_NAME:  wininit.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Nov 28 17:41:31.990 2009 (GMT-5)
System Uptime: 0 days 1:13:35.004
BugCheck F4, {3, fffffa800995eb30, fffffa800995ee10, fffff80002d8b240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Nov 28 14:55:28.989 2009 (GMT-5)
System Uptime: 0 days 1:56:00.004
BugCheck F4, {3, fffffa8009976b30, fffffa8009976e10, fffff80002ddd240}
Probably caused by : csrss.exe
PROCESS_NAME:  csrss.exe
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
Built by: 7600.16385.amd64fre.win7_rtm.090713-1255
Debug session time: Sat Nov 28 12:58:30.480 2009 (GMT-5)
System Uptime: 4 days 20:54:41.658
BugCheck 7A, {fffff6fc50082af0, ffffffffc000000e, 15ab2880, fffff8a01055e000}
*** WARNING: Unable to verify timestamp for SYMDS64.SYS
*** ERROR: Module load completed but symbols could not be loaded for SYMDS64.SYS
Probably caused by : SYMDS64.SYS ( SYMDS64+26e4 )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System

 

[chev65]

This page has suggestions on how to fix some of the crashing problems with modern warfare 2.

Fixing Call of Duty Modern Warfare 2 errors, freezes, crashes and install problems | Gaming News Link

 

[dancodan]

Thanks for the answer guys, Norton Antivirus is uninstalled. I use Avast now. IO will report back when I have more input.

Thanks once again, much appreciated.

 

[dancodan]

Ok, I got a new blue screen now. aprox 40 minutes into the game. (modern warfare 2).
The server crashed once again. My two other friends playing in the same room connected to the same router got thrown out of the game, while I blue screened.

This is how the dump file looks like.

I am starting to think network card drivers

 

[dancodan]

I have now been looking for a updated driver for my Realtek PCIe GBE Family controller network card, but it seems that Realtek doesnt have a website with downloads.

Infact, I can't find a single site with official Realtek products. almost seems like a ghost company.

Is there any way to get information regarding Realtek network drivers on the net ?

btw: My realtek network card has drivers version : 7.9.1105.2009

 

[dancodan]

Hi again, I just realized that I installed Norton without using the removal tool attached in the response here. I have used it now though. Will update the thread if another BSOD kicks me in the face.

By the way, I have had many issues with my Router, reaetting it all the time. CN these two issues be related? Should i post router specs?

Thanks a lot for your time

 

[dancodan]

Went to the store where I bought the computor, got some help with network drivers. I'll see how it works this time.

When I think about it, I have only crashed when more than 2 computors are playing in the same room. all connected to the same router

 

[torrentg]

Hey. For the future -

http://www.realtek.com.tw/

They will have updates and newer than your motherboard website.

 

[dancodan]

Hi sir, did my latest dump file shine any light on the issue? And also is there a way for myself to read the dump files? If I could do that, then I didnt have to bother you as much

 

[torrentg]

I didn't look at it to be honest. I did now though.


If you update the network driver, that should do some good. Have you done that already? And how is it going?

 

[dancodan]

I'm with my girlfriend tonight, I will update first thing tomorrow morning and have a look

 

[dancodan]

Hi again.
Downloaded driver for the network card. Did a double check and the computor now states that I have the latest drivers.

I just lost DNS connection, and something about ports.
This is the 5th time in a week that happens, I always have to restart the router.

Somehow I think this issue is related to when many people are playing games through my router (me and two friends).
I wonder if there can be a connection between a bad router and BSODs.

If I get a new BSOD, then I will head out and buy a new router.

BTW, I gave you rep, Torrentg. Thanks for all the information.

 

[torrentg]

Look into updating the router's firmware.

And also check that you do not have mdnsresponder.exe in the task manager.

You're welcome.

 

[dancodan]

Hi again, I did not have the mdnsresponder in the task manager.
I haven't revieced a blue screen now in several days.

But I haven't had a LAN going yet.

I am almost possitive that the comp will BSOD on me if we play some more LAN.
If that's the case, then it must be the network card or router, wouldn't you agree Torrentg?

I'll post next time I've done a LAN.

Ps, Just updated the firmware. It was way out of date =)

 

[usasma]

I suspect that you're right - and if that's the case, then you'll have to start with updating your networking drivers.

 

[dancodan]

Hi, my second BSOD today.
Still while playing LAN, modern warfare.

I updated the network drivers and also the firmware on the router.

Could you have a look at the dump file and see if there are any clues in there for me?

Thanks guys

 

[Geo64]

You're getting the following 0xF4 stop error:

Bug Check 0xF4: CRITICAL_OBJECT_TERMINATION

I'd uninstall all antivirus and firewalls as a test.

Then after rebooting, open an elevated command prompt and run this command. Hit enter after copying/pasting:

sfc /scannow

Use free download Dameware NT Utilities to delete any Norton services on your local machine that you can see. Check the box to delete the driver, while doing so. You can add your machine to the favorites first, if it doesn't automatically show under Workstations. Use the machine name or 127.0.0.1

http://www.dameware.com/

 

[dancodan]

Thanks Geo, I'll get right on that.

 

[dancodan]

Ok, No running Norton services.

I couldnt get access through dameware to my services. But I used the good old fashioned. \run services.msc. I also did the sfc /scannow and found issues, which got automaticly repaired. Might have been the cause.

I also installed an old network card, and disabled the built in network card.

I'll see if this works.

Thanks again for all the help