Blue Screen

[John79]

TO WHOM IT MAY CONCERN,

On Dec 9th, 2011, my 1520 Inspiron Dell whom I had since 2008 crashed and a blue screen appeared and dumped the following dump file 120911-37565-01, I ran WinDbg software to analyze the file. The dump file is attached.
Could you someone please interpret the analysis and tell me what the problem is?


Thank you

 

[zigzag3143]

TO WHOM IT MAY CONCERN,

On Dec 9th, 2011, my 1520 Inspiron Dell whom I had since 2008 crashed and a blue screen appeared and dumped the following dump file 120911-37565-01, I ran WinDbg software to analyze the file. The dump file is attached.
Could you someone please interpret the analysis and tell me what the problem is?


Thank you

No DMP files included in upload please try this method

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.