Bluescreen error "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

[Qossay]

Hey,
Sometimes, I randomly get a bluescreen error "DRIVER_IRQL_NOT_LESS_OR_EQUAL".
I have uploaded a picture of the bluescreen.
My PC is 2 years old.
I have Windows 7 Home Premium 64bit.
I am searching for a solution, and i would like to know what is causing this error. thanks

 

[Arc]

Hi Qossay.

Can you uninstall Hotspot shield, at least as a test?

Also Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

1. Click on the Start button
2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
3. Select the “Startup” tab.
4. Deselect all items other than the antivirus and the touchpad driver, SynTPEnh.
5. Apply > OK
6. Accept then restart.

And, Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.

1. Right click on "my computer" icon and click "manage" on the context menu.
2. It will open the "computer management" window.
3. Select "Device Manager" in the left pane, It will list all the existing devices up.
4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
5. Select one Intel device item under it, right click, uninstall.
6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.

Let us know the results.

 

[Qossay]

Thanks you very much for your answer.
I have removed Hotspot shield,
I have disabled all startup apps except my antivirus and (Synaptics Pointing Device Driver),
I have uninstalled Intel Rapid Storage, and I have uninstalled the intel device under "IDE ATA/ATAPI controllers", (There was only one),
I have restarted my PC, and the computer started installing this drivers :
- hp DVD-RAM UJ8B1
- Intel(R) Mobile Express Chipset SATA AHCI Controller
- ST9500420AS
I have restarted again for applying the changes.

Now what do i do?

 

[Arc]

Now give it a time. Observe how it goes. Let us know about the situation when you feel it is needed.

 

[Qossay]

Thank you very much,but have you seen the picture? what about the "netio.sys"?
maybe the problem comes from there.

 

[Arc]

That is caused by the Hotspot Shield.

 

[Qossay]

But my bro have the exactly the same pc, with the same specs, we bought them at the same time, and he doesn't have this problem

 

[Arc]

This info does not really matter, because every PC is different, however same they may be.