Bluescreen today, while wife was on Facebook

[woodardhsd]

Don't have a lot of details, but my wife was on our PC looking at Facebook when she got bluescreened. She tried to get a picture of the screen, but it went away too quick for her.

Thanks in advance,
Mike

 

[koolkat77]

atikmpag.sys Thu Mar 29 07:09:06 2012 (4F73B632)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Driver Reference Table - atikmpag.sys

atikmdag.sys Thu Mar 29 07:54:02 2012 (4F73C0BA)
ATI Video driver (remove the Catalyst Control Center and only install the Display Driver)
Driver Reference Table - atikmdag.sys

Update the ATI drivers and see if that helps.

Sometimes drivers remain, not completely uninstalled. Follow this tutorial for complete removal of drivers of the particular program: How to Clean Left Over Driver Files with Driver Sweeper

• http://www.sevenforums.com/tutorials/83814-drivers-clean-left-over-files-after-uninstalling.html

Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-

• Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems

[FONT="Lucida Console"]Debug session time: Sun Aug 24 05:21:52.008 2014 (UTC + 6:00)
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
System Uptime: 0 days 0:05:19.553
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79f0 )
BugCheck 116, {fffffa8007177010, fffff880040ad9f0, 0, 2}
BugCheck Info: VIDEO_TDR_FAILURE (116)
Bugcheck code 00000116
Arguments: 
Arg1: fffffa8007177010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880040ad9f0, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
BUGCHECK_STR:  0x116
DEFAULT_BUCKET_ID:  GRAPHICS_DRIVER_TDR_FAULT
PROCESS_NAME:  System
FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmpag.sys
BiosVersion = 7.07
BiosReleaseDate = 04/20/2012
SystemManufacturer = Hewlett-Packard
SystemProductName = p7-1235
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
[/FONT]

 

[woodardhsd]

On Saturday I received an alert from windows that said there was a problem with something ATI video related, I can't remember exactly. I went ahead and updated the driver software. It's been OK since.

How do I determine if i need to remove the old video drivers?

 

[koolkat77]

if it is OK, let it run as it is.