BlueScreen

[Harry2005117]

I got similar BlueScreen as some of the threads here but I don't have linksys card and my OS is Windows 2008 R2 64bit. Here is the error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.272.7
Locale ID: 4105
Additional information about the problem:
BCCode: 1e BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 272_3

I also attached the minidump files. I appreciate your help!

 

[ttran]

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED

Usual causes: Device driver, hardware, System service, compatibility, Remote control programs, memory, BIOS

intelppm.sys was blamed in all of the crash dumps. It is your Intel Processor driver, please download and install fresh copy of it

Third party antivirus software are known for causing BSODs. Please remove it completely during this time for testing purpose
How to uninstall or reinstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe)
If you need a Antivirus software during this time to protect your system, try MSE instead:
http://www.microsoft.com/security_essentials

Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\TUANTR~1\AppData\Local\Temp\Rar$DI00.633\071110-32292-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`01c4e000 PsLoadedModuleList = 0xfffff800`01e8be50
Debug session time: Mon Jul 12 09:36:09.913 2010 (UTC + 7:00)
System Uptime: 2 days 11:52:28.236
Loading Kernel Symbols
...............................................................
................................................................
.............................................
Loading User Symbols
Loading unloaded module list
..............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

Probably caused by : intelppm.sys ( intelppm!SetGV3PerfState+29 )

Followup: MachineOwner
---------

Virtual CD program such as Deamon tool or Alcohol 120% are notorious for causing BSOD. They use sptd.sys which I found in loaded drivers. Please remove them completely
Use this tool to remove sptd.sys
DuplexSecure - Downloads

U can always reinstall if it is not the cause
I know there is a program that hasn't known for causing BSOD:
Freeware MagicISO Virtual CD/DVD-ROM(MagicDisc) Overview
Hope it's help

Update these drivers:

Tppwr64v Tppwr64v.sys Wed Oct 18 15:40:21 2006 (4535E875)
smiifx64 smiifx64.sys Mon May 12 16:01:13 2008 (48280759)
dne64x   dne64x.sys   Tue Nov 11 08:01:24 2008 (4918D964)

Tuan

 

[Harry2005117]

Thank you very much, Ttran.

I am starting to check them one by one and will let you know the result. It might take some time because the BlueScreen doesn't happen every time.

Again, I appreciate your quick and helpful response.

 

[Harry2005117]

Progress

It took me really sometime. I cleaned most of the drivers, applications including Mcfee and re-installed them one by one. Although I haven't fixed it yet, I strongly suspect that it is either related to the ethenet driver or Deterministic Network Enhancer which you also suggest me to upgrade the driver (dne64x.sys) or the blue tooth driver which is not installed on my machine. The problem I have is that I cannot find newer drivers for them.

For the bluetooth driver, Lenovo provided one for Win 7 64x but it doesn't install on Windows 2008 R2.

For the ethenet driver, the executable file for Lenovo gave error message that it cannot find the hardware and I had to force the installation of driver manually. The package has 4 different model numbers and I tried each of them, all of them works in terms of connecting to network but I really don't know which one if the right one or non of them is the right one.

I think dne.sys is from Microsoft and it is automatically installed, I am not sure if I should disable them.

My computer is Thinkpad T510 4314-2PU, OS is Windows 2008 R2 Standard. It only BlueScreen on me when I bring my computer form home to office and plug second moniter and network cable before I open the lid.

 

[Harry2005117]

Correction: dne64x.sys is not from Microsoft, it is from NDIS probably installed by the display driver which is from NDIS

 

[ttran]

I really don't have much experience with window 2008 R2, I might need help from other members. sorry