Solved Bluetooth backwards compatibility no longer works after win7 reinstall

[Jason Jones]

PC:
Dell Inspiron 17r N7110
Intel Centrino 1030 with Bluetooth 3.0
Windows 7 Home Premium 64

Headset:
LG HBS700 Bluetooth 2.1

Prior to reinstalling windows 7 the headset would connect and function.

Now when attempting to connect, windows finds the headset then attempts so 'install software' which fails.

 

[Debbie B]

Hi Jason Jones,

I would suggest you to check the driver status in Device Manager. If it’s correctly installed, it should appear in Device manager.

If the driver is missing in Device Manager, kindly reinstall the Bluetooth driver by clicking on the URL mentioned:
http://www.dell.com/support/drivers/us/en/19/DriverDetails/DriverFileFormats/Product/inspiron-17?DriverId=0PDK4&FileId=2893862243&urlProductCode=False

Please reply with results.

 

[Jason Jones]

Connection now established, thanks!