Bluetooth Connection Lost, cannot reconnect, BT seems to disappear

ThrowCochMatt

New member
Local time
11:05 AM
Messages
2
Hello all,

I'm using this bluetooth mouse (Microsoft Sculpt Comfort Wireless Optical Mouse Black H3S-00003 - Best Buy) and it usually connects fine with my laptop. Sometimes, though, it looses connection seemingly out of nowhere. Then the BT icon disappears completely from Device Manager, the mouse disappears from Devices and Printers (although there is a 'Bluetooth Peripheral Device' listed, it is not the mouse and to the best of my knowledge I have no other BT connections so I'm not sure what that is. Going to properties of that device gives no useful information).

Finally, when I go to Control Panel -> Network and Internet -> Network Connections, there is nothing regarding bluetooth listed.

Any help would be greatly, greatly appreciated.

-Matt
 

My Computer My Computer

At a glance

Windows 7 home premium SP1 64-bitIntel Core i5-2430M @ 2.4GHz6 GB of RAM
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron N5110
OS
Windows 7 home premium SP1 64-bit
CPU
Intel Core i5-2430M @ 2.4GHz
Memory
6 GB of RAM
Antivirus
Avast/Malwarebytes
Forgot to mention, when the mouse is connected, all the drivers are up to date. I've checked several different drivers, all up to date.
 

My Computer My Computer

At a glance

Windows 7 home premium SP1 64-bitIntel Core i5-2430M @ 2.4GHz6 GB of RAM
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron N5110
OS
Windows 7 home premium SP1 64-bit
CPU
Intel Core i5-2430M @ 2.4GHz
Memory
6 GB of RAM
Antivirus
Avast/Malwarebytes
Nothing comes up from that Bluetooth Peripheral Device's properties - Details - Hardware Ids? Copy paste here if it does.

Run CCleaner and scan for registry.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64 SP1AMD Phenom 2 1090T2x8GB Kingston HyperX Fury Black 1600Mhz Unga...MSI GTX 970 Gaming 4G
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64 SP1
CPU
AMD Phenom 2 1090T
Motherboard
Gigabyte GA-890FXA-UD5
Memory
2x8GB Kingston HyperX Fury Black 1600Mhz Unganged
Graphics Card(s)
MSI GTX 970 Gaming 4G
Sound Card
Realtek On-Board HD 7.1 Audio / Logitech G35
Monitor(s) Displays
3xAcer GD245HQ
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro 512GB SSD - OS /
WD Caviar Black SATA 3 - 1 TBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GBx2 - Dynamic RAID 0 /
WD Caviar Green SATA 2 - 640GB - Internal Backup /
Seagate Barracude SATA 3 - 3TB - External Backup/ Sync
PSU
HighPower 1000W
Case
Cooler Master HAF 932
Cooling
Noctua NH-D14
Keyboard
Logitech G19
Mouse
Logitech G500
Internet Speed
100/4 Mbit Cable (100GB quota)
Antivirus
ZoneAlarm Extreme Security / MBAM Pro / MBAE Free / SAS Free
Browser
IE 11 - Firefox - Chrome
Other Info
Logitech F710/ G27/ G940/ Z5500 // TrackIR 5 // Nvidia 3D Surround Vision
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