Bluetooth connects but no internet

macmov

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I'm not sure what's going on. I try to troubleshoot my network connection and it comes up with "unexpected error" and error code 0x80131700.Even if I tried to restore I get a failure, so something is deffinatly wrong. I search and tried everything I could with no resolve. Wifi is working but when I connect bluetooth, it blocks the connection for both sources. I disconnect the bluetooth and wifi works again. Funny thing I noticed is when I connect to the internet with wifi alone, the little monitor icon on the tray on the bottom never says connected, I feel all these things are related to the same problem, it's just a matter of finding out exactly where my issues are being generated from.
 
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My Computer

Computer Manufacturer/Model Number
hp notebook
OS
windows7
CPU
t6600 2.2 ghz 2.2ghz
Memory
4 gig
I can't really help with your problem but I can give a few tips.

The network icon in the taskbar is no longer animated, we all miss that, at least you knew it was working when that flashed, it's something you'd have to take up with Microsoft :)

What are you using for Bluetooth, is it a dongle that you connect via USB ? Do you use a modem or a router for your Internet connection, if so can you tell us the make and model, that way we may be able to help by making sure you have the correct drivers installed.

Please post back with as much information about your connection and I'm sure one of the experts will be able to help you, and welcome to the forum.:)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
what I do is teather the bluetooth to a cellphone. computer is an hp dv6 laptop and the cell is a palm centro run via "usbmodem" software. But I am not sure this is where the problem is intiating from, seems like this is just the symptom and I just happened to notice the problem here since I use this utility often. I forgot to mention I can not restore either. So I am thinking I have several sources within windows that are not working properly. It's a matter of identifying it all and relating the problems to isolate the problem. Also I have a single screen icon down there (as apposed to the old duel screen icon) but there is now a red x through the connection even if I am connected through wifi
 

My Computer

Computer Manufacturer/Model Number
hp notebook
OS
windows7
CPU
t6600 2.2 ghz 2.2ghz
Memory
4 gig

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built
OS
Windows 7 Ultimate 64bit
CPU
AMD Phenom Quad core 9950 black edition
Motherboard
Gigabyte
Memory
16Gb
Graphics Card(s)
2x XFX Radeon 5850
Sound Card
PCI Express X-Fi Titanium / Logitech G35
Monitor(s) Displays
2x HP 2410i
Screen Resolution
1920x1080
Hard Drives
2x 500Gb Seagate
1x 300Gb Seagate
1x 1Tb Seagate
2x 1Tb Hitatchi
PSU
Jean Tech Storm 700W
Case
Cooler Master COSMOS S
Cooling
Akasa Evo Blue Pro
Keyboard
Logitech G15
Mouse
Mad Catz M.M.O. 7
Internet Speed
12mb
Joan if you would like an activity animated network icon, you can get a freeware 3rd party app that works quite well here Network Activity Indicator for Windows 7 ;)

Sorry I'm late answering this Nick, thanks for the link I've downloaded it and it works very well. The only problem is that at the moment I've got my taskbar hiding so I don't see it, unless I move the mouse down to the bottom of the screen and make the taskbar appear :o
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Acer Aspire XC-704 x64 bit/ Asus K55A Notebook PC/HP Envy x360 Convertible 15-bq0xx
OS
Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
CPU
Intel Pentium J3710 @ 60GHz/Intel B820,1.7GHz/AMD A9 Radeon
Motherboard
Acer Aspire XC-704 (SOCKET 0)/Asus/HP 8312 (Socket FP4)
Memory
8.00GB DDR3 @ 1599MHz/8GB 2 x 4GB DDR3/8.00GB Dual-Channel
Graphics Card(s)
Intel HD Graphics/Intel/512MB ATI AMD Radeon R5 Graphics (HP
Sound Card
Realtek High Definition Audio/Onboard/AMD High Definition Au
Monitor(s) Displays
Acer LCD K222HQL /Asus 15.6/Generic PnP Monitor (1920x1080@6
Screen Resolution
1920x1080@59Hz/1366 x 768/1920x1080@60Hz
Hard Drives
1863GBWesternn Digital WDC/Asus/119GB SanDisk SD8SN8U-128G-1006 (SSD)
931GB Hitachi HGST HTS721010A9E630 (SATA)
Keyboard
Microsoft Natural Ergonomic Keyboard 4000 (UK)/Inbuilt/Inbui
Mouse
Microsoft Optical Wheel Mouse/Same plus Touchpad/Same + Pad
Internet Speed
Infinity 2 up to 76 Mbps
Antivirus
MSE/MSE/MSE and all 3 have MalwareBytes Premium
Browser
Edge, Firefox/Edge, Firefox/Edge, Firefox, Chrome
Other Info
Seagate Expansion 500GB External Desktop Drive
Seagate Expansion Portable Drives 500GB and 1TB
Epson XP-332 Wireless Printer
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