Solved bluetooth doesn't receive

[Essam Tarik]

my laptop bluetooth doesn't receive files
when i right click the bluetooth icon in the notification area it has no "receive file" option
i tried to send a file from my mobile phone to the laptop and it just refused and popped up a message "file send failed"
is this a problem or what ?.....

 

[SandeepP]

my laptop bluetooth doesn't receive files
when i right click the bluetooth icon in the notification area it has no "receive file" option
i tried to send a file from my mobile phone to the laptop and it just refused and popped up a message "file send failed"
is this a problem or what ?.....

Hi Essam Tarik,

Please let us know which Bluetooth card is installed on the system. Have you tried to reinstall the Bluetooth software on the system to check if it resolves the issue.

If you are not aware of where you can download and install the software then kindly provide us with model number for the system.

Kindly update your system specs here by following this.

Keep us posted with the results so we can advise you further.