Bluetooth issues - Bold 9700

[jmart157]

I'm new to windows 7 but i learn quick. I was great with vista and even better with xp... needing some help guys!

I have a blackberry bold 9700, and I have a generic CSR bluetooth adapter for my laptop. It installed just fine, I have the bluetooth icon in the taskbar now, and I can find and begin to connect to my phone.

The phone is set on discoverable, the computer sees it, I hit connect.

The computer displays one random generated passkey, and the phone displays another randomly generated passkey.

I get three options to the question - "Does the device passkey match this computer"

-Yes
-No
-The device is not displaying a passkey


Obviously the answer is no, but I get no options to change or enter my own passkey, on either device, at any step in the connection process. Whats going on here? Windows vista always gave you the option.... Need some serious help here guys.

I've searched and searched through google and cannot find a thing on this at all. wow.

 

[Neverhavemoney]

Why do you select no? You make it seem like you are supposed to select no. Do the passkeys match up?

 

[jmart157]

I select no and then it states that it could not connect. I'm never prompted to match the keys by typing.

 

[Neverhavemoney]

You dont need to select no. What happens if you select yes, even if theyy dont match?

 

[jmart157]

I select no and it says error the passkeys do not match.
I select yes and it says the passkeys don't match, could not connect.
I select "device does not display a passkey" and it says there was an error connecting.

I need a solution to where I can enter a passkey by typing it, instead of it being generated.

 

[Petey7]

Are you using the same drivers and software you used in vista?

 

[jmart157]

i never used bluetooth in vista... i just got this module three days ago. How do you enter your own passkeys and not have one generated. I'm using the standard drivers that windows 7 installs when its plugged in. They're updated too. Same drivers as the CSR manufactured component off of the website....

 

[Petey7]

How do you know Windows Vista always gave a type in option if you never tried it on there? I'd say that you can't connect your blackberry to either 7 or the blue tooth device you are using. Might want to try Google if you haven't already. This site is just a small minority of PC users on the net. There are millions of smart people out there, some of whom might have found a solution and posted it on a different site.

 

[Neverhavemoney]

Try this site. Does this help you at all?

BLUETOOTH Driver Fix Windows 7 64-bit and Blackberry DTM - BlackBerry Forums at CrackBerry.com

 

[jmart157]

ive been using google myself and have seen that thread before. I've been searching for help or an answer for 5 days now. Every windows 7 bluetooth guide I've seen doesn't talk about entering your own passkey... where as VISTA does allow you to do that.

Unforunately, I was able to turn on my old laptop, pop in my bluetooth usb dongle and run it. different drivers set, no option to enter a passkey. I"m convinced its a software issue not a hardware issue.

The guide which was posted from crackberry is for devices that have already been paired. i can't pair.

 

[grimreaper]

I have a BB 8320, and use blue-tooth on my net book no problem, when trying to pair a new device, just enter 0000, then the screen will show what is the code, you enter 0000, and now it's paired - done.
Then go into the device >properties> configure your new device added.
Hope that helps you jmart157

 

[jmart157]

grimreaper,

I don't think you've read this thread. I get no prompt to enter a code on Windows 7 or Windows Vista.

I just plugged in my bluetooth module to my office computer (Windows XP). It self installed the drivers and worked perfectly. I entered four zeros on the computer, and then four on the phone. Everything installed properly. I'm going to try and rob the drivers from XP and use them under Windows 7, even though I doubt it will work.

 

[jkp11]

I am having the same issue as you...If I select, yes, no or Doesn't display a passkey, still doesnt work....just wondering if you found a work around.

 

[jmart157]

I am having the same issue as you...If I select, yes, no or Doesn't display a passkey, still doesnt work....just wondering if you found a work around.

I haven't yet, and no one else seems to know what to do or know a solution. I used my usb bluetooth on vista and windows 7, no success. in windows xp, no problem! IT WORKED PERFECTLY!

i copied the drivers from xp and the bluetooth exe.... no luck in getting them installed or used. ugh! i need a fix, especially for these remote company trips!

 

[hr1625]

I have the same problem, i bought recently a CSR BT mini dongle, and it works perfectly on Windows XP, but when i try to use it in windows 7, the system doesn't prompt for a passcode. I think there is a problem with the BT management utility that comes with Windows 7.